ノボテル パリ サン ドニ スタッド バジリーク 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 808 件のレビュー

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1 Place de la Porte de Paris, 93200 サンドニ, フランス

説明

ホテルのその他の情報

  • ルームサービスでおいしいお料理をお楽しみください。

  • ミーティングルーム7室、ビジネス地区に近接

  • ALLSAFE認証取得済み

  • 地下鉄のスタッドドフランスまでホテルから徒歩圏内

当ホテルの客室

ホテル所在地

ノボテル パリ サン ドニ スタッド バジリーク

1 Place de la Porte de Paris
93200 サンドニ
フランス

GPS:48.930016, 2.357085

電話番号
ファックス +33 1 55 99 95 96

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR RESTAURANT

やすらぎと静けさに包まれた緑豊かなパティオ、または自然光がたっぷり入る屋内にて、旬の食材を使ったユニークでバランスの取れた作りたての石焼き料理をお召し上がりいただけます

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  808 件のレビュー

トリップアドバイザーの評価  4.0/5  509 件のレビュー

DO NOT BOOK ROOM 219!

トリップアドバイザーの評価 2.0/5

Nicolas U トリップアドバイザー認証口コミ

Revolving door glass broken, DO NOT BOOK ROOM 219, A/C IS NOT WORKING, so you must leave the window open. This location is very busy with traffic, police sirens, metro entrance is beside hotel entrance, so lot of people coming in and out, yelling, people hanging out at the hotel entrance. I did not sleep well in the whole stay. Hotel fully booked so I did not get a different room with working a/c. We BOOKED for a transport from the hotel to the airport the night before. NOBODY SHOWED UP ON TIME, hotel employees try 3 different companies. 1 hour later we got transport.

Terrible

トリップアドバイザーの評価 1.0/5

Dreamer37180737531 トリップアドバイザー認証口コミ

72 euro was taken out my account with out my authorisation. Saying we had breakfast when we never did . I have tried to get my money back and no luck .this is stealing I am so upset i do recommend anyone to book this hotel it's terrible until now I haven't received my money back.

Horrible choice

トリップアドバイザーの評価 1.0/5

H7951VPnickb ビジネス - トリップアドバイザー認証口コミ

This hotel was chosen as accommodations during the Olympics, and it was atrocious. During the hottest time of the year, the air conditioning never worked. Opening the window resulted in loud, non-stop noise from traffic, passing trains, and police whistles from officers directing traffic. The noise could still be heard with the windows closed, forcing a white noise generator to be implemented. The bed was uncomfortable. The towels were paper thin. The shampoo and shower gel were watered down. There are no USB ports anywhere. INo service was offered to make repairs. The revolving door out front was broken and never fixed. The restaurant in the hotel doesn’t know how to cook scrambled eggs and the bacon was barely cooked at all. The only good thing was there is a Metro station literally steps from the front door, so you can escape quickly and go elsewhere. My recommendation: don’t stay here unless you enjoy sleeping in stifling hot rooms with no ventilation.

Concern about Unresponsive Staff, Poor Phone Etiquette, and Difficulty in Communication

トリップアドバイザーの評価 1.0/5

Nitin P トリップアドバイザー認証口コミ

Dear Novotel Paris Saint Denis Stade Basilique Management, I am writing to express my concern and frustration about the lack of response from your team, particularly ACHEAMPONG Patricia, regarding our group booking inquiries. Despite sending multiple emails, I have not received any response or acknowledgement. Furthermore, I have tried to contact the hotel several times to speak with ACHEAMPONG Patricia, but she is never available to take calls. When I do get through to the hotel, the staff rarely answer the phone properly, and I am often left waiting or disconnected. This lack of communication, unavailability, and poor phone etiquette is causing significant inconvenience and delaying our booking process. I would appreciate it if you could look into this matter and ensure that: - Your team responds promptly to emails - Staff members are available to take calls or return messages - Phone calls are answered professionally and promptly Alternatively, please provide me with an alternative contact person or email address where I can get a response. I hope you understand the importance of effective communication and good customer service in building trust and ensuring a smooth booking experience. I look forward to hearing from you soon.

VERY BAD CUSTUMER CARE. BE CAREFUL.

トリップアドバイザーの評価 1.0/5

Mimmy1972 トリップアドバイザー認証口コミ

I do not recommend this hotel at all! The they before leaving, we paid for tourist tax. Just a coupple of hours after we left the hotel, my husband realized that 70,00 euros had been withdrawn from our card and....it was them!!! After blocking the card, we called immediately to understand the reason for this withdrawal and they sent us a second bill afterwards. This means that we paid 180 euros for 3 nights (5 people and two rooms). Since then, I have been calling several times to inquire why they had charged us this EXTRA money and took it without letting us know! I asked them to send us one single bill and to know the amount we were supposed to be reimbursed, but the staff is incapable of taking care for certain matters and although iI asked to speak with the appointed manager, no one has ever got me back! Moreover, the hotel is situated in a dangerous area and I would not recommebded for this reason too. BAD VERY BAD!!!!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 542 件のレビュー 8.3/10 ロケーション
  • 664 件のレビュー 7.5/10 客室
  • 640 件のレビュー 7.3/10 サービス
  • 7 件のレビュー 6/10 インターネット
  • 332 件のレビュー 6.6/10 朝食
  • 274 件のレビュー 8.4/10 清潔さ
  • 179 件のレビュー 4.7/10 料理
  • 122 件のレビュー 3.4/10 お値打ち度

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周辺の他の施設

サンドニのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。