Pullman Riga Old Town 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 528 件のレビュー

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Pullman Riga Old Town - Image 1
Pullman Riga Old Town - Image 2
Pullman Riga Old Town - Image 3
Pullman Riga Old Town - Image 4
Jekaba Iela 24, LV-1050 RIGA, ラトビア

説明

ホテルのその他の情報

  • Green Globe certification

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

当ホテルの客室

ホテル所在地

Pullman Riga Old Town

Jekaba Iela 24
LV-1050 RIGA
ラトビア

GPS:56.952154, 24.105369

電話番号
ファックス +371 67 815 445

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  528 件のレビュー

トリップアドバイザーの評価  4.2/5  915 件のレビュー

2025エクセレンス認証

Spoiled impression of the Christmas dinner

トリップアドバイザーの評価 2.0/5

Daria N トリップアドバイザー認証口コミ

I am glad we did not chose this hotel for our stay. Except for the interior design and food at the restaurant Harper's Woolf there is nothing worth positive comments. On the opposite, the overall impression from e visit to this hotel was quite negative. First of all, it's not possible to arrive at the entrance by car due to some administrative ban however I saw some cars nearby which allegedly had some special permit. It must be noted that the pavement around the hotel is the Old town style and not easy for walking especially for people with physical disabilities or simply on heels. Further, professionalism of receptionists is by far no the class of a 5 star hotel. There is no even sign of readiness to help. At the time we ere there on the eve of December 25th, it appeared that both receptionists were more engaged with themselves then guests. Service at the bar was very poor. We were waiting for a long time while one bartender was entertaining a couple of other guests and her mate was busy with something else. There were no more guests at the bar. Even a little detail of a complimentary warm drink ailed the test because the jars were empty. No desire to come back

Dear Valued Guest, Thank you for sharing your feedback regarding your visit to Pullman Riga Old Town Hotel. We regret to hear that your overall impression, especially on Christmas Eve, was disappointing. While we are pleased that you appreciated our interior design and the dining experience at Harper’s Woolf, we sincerely apologize for the service shortcomings you encountered. This is not the level of hospitality we aim to provide. Regarding access to the hotel, vehicle restrictions in the Old Town are in place due to security regulations related to the Parliament building located next door. We understand this can be inconvenient, and our team should always be ready to assist guests with arrival arrangements. We are particularly concerned by your comments about the attentiveness of our reception and bar teams, as well as the lack of complimentary warm drinks. These matters have been shared with the relevant managers and addressed internally. Thank you again for your honest review. Your feedback is valuable in helping us improve, and we hope to have the opportunity to welcome you again in the future under better circumstances. Kind regards, Ivo Kurvins Guest Relation Officer Pullman Riga Old Town Hotel

Great New Year’s stay

トリップアドバイザーの評価 5.0/5

MrsD_93 トリップアドバイザー認証口コミ

Lovely, stylish hotel in a great central location a perfect base to explore Riga. The hotel restaurant was outstanding, amazing food and the breakfast was great as well. The spa was also a nice bonus, very relaxing and the treatments we had were amazing. Room was very comfortable and it was a great stay overall, very relaxing. Would recommend (and return!).

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your New Year’s stay with us, from the stylish design and central location to the comfort of your room. It is especially rewarding to know that our restaurant, breakfast, spa, and treatments contributed to a relaxing and memorable experience. Your recommendation truly means a lot to our team, and we very much look forward to welcoming you back to Pullman Riga Old Town Hotel in the future. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Highly recommend this hotel

トリップアドバイザーの評価 5.0/5

JaniL272 トリップアドバイザー認証口コミ

A quality place to stay in. Location is superb in the edge of old town with short walking distance to explore what old Riga has to offer. Room was really comfy with good bed and pillows, really clean and well organized. Staff was really helpful and service was excellent. Breakfast was also enjoyable. Really enjoyed our three nights stay in this hotel.

Not a five star hotel

トリップアドバイザーの評価 3.0/5

Wanderer56381665965 トリップアドバイザー認証口コミ

Good day. I want to be clear: the Pullman Hotel is not a five-star hotel. At best, it barely reaches four stars. Even though it is advertised as updated for 2025, there is little to show for it. Our stay started fine, but bad cleaning, terrible noise from outside ventilation and poor maintenance told another story. Finding silverfish in our room was unacceptable. Being moved between rooms without proper assistance — especially with an elderly family member — only made things worse. The replacement rooms were either impractical or noisy, and we slept poorly for the rest of the stay. The restaurant began well enough, but serving fish full of bones is simply not acceptable for a hotel claiming luxury standards. Another issue is that the hotel offers no proper parking. When you arrive by taxi or rideshare, you have to walk a noticeable distance with your luggage — something that should be clearly stated in advance. What sums it up is that even a staff member admitted the hotel doesn’t deserve its five-star rating. Management needs to tighten up and start delivering what they advertise.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Riga Old Town. We genuinely appreciate your insights as they help us to enhance our services. I regret to learn that your experience did not meet the expectations associated with a five-star hotel. Cleanliness and maintenance are of utmost importance to us, and I apologize for the inconveniences you encountered during your stay. Your comments regarding the noise levels and the condition of your room have been noted, and we will use this information for our ongoing improvements. Regarding your dining experience, we strive to provide high-quality meals, and We appreciate your feedback about the fish served. We will certainly review our culinary standards to ensure they align with our guests' expectations. Additionally, I understand your concerns about our parking arrangements and will work towards better communication about transportation options for our guests. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Nice Quiet Hotel

トリップアドバイザーの評価 5.0/5

CJBARR トリップアドバイザー認証口コミ

Nice, modern hotel on the edge of the old town so an easy walk for site seeing. It is situated next to a park so is very quiet, the reception is very smart and roomy and the reception desk was friendly and informative. The rooms were large, modern and had everything you would need. Breakfast was next to reception and had a great selection and was well laid out. I only stayed one night but had an enjoyable stay.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 735 件のレビュー 9.3/10 ロケーション
  • 787 件のレビュー 7.1/10 客室
  • 677 件のレビュー 8.6/10 サービス
  • 14 件のレビュー 7.1/10 インターネット
  • 595 件のレビュー 9/10 朝食
  • 248 件のレビュー 7.4/10 清潔さ
  • 208 件のレビュー 7.8/10 料理
  • 204 件のレビュー 5.7/10 ウェルネス・温泉エリア

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