Mercure Riga Centre 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 661 件のレビュー

ベストレートをお約束
Mercure Riga Centre - Image 1
Mercure Riga Centre - Image 2
Mercure Riga Centre - Image 3
Mercure Riga Centre - Image 4
Elizabetes 101, LV-1050 RIGA, ラトビア

説明

ホテルのその他の情報

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

当ホテルの客室

ホテル所在地

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
ラトビア

GPS:56.947592, 24.123197

電話番号
ファックス +371 67 869 901

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • 車椅子でのご利用に対応
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BAR

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  661 件のレビュー

トリップアドバイザーの評価  4.1/5  1,002 件のレビュー

Good location with average hotel facilities

トリップアドバイザーの評価 3.0/5

Savakis S トリップアドバイザー認証口コミ

Hotel lacked of facilities. We had to leave our suitcases in a meeting room, not secured, as the lockable luggage facility room was overfilled, because it’s too small. Sunday at the breakfast buffet, could not cater for the guest. Heavily lack of food and beverages. Cups, cutlery, plates were not existent, as they eventually provided us with paper cups for drinks. Understaffed in providing a positive guest experienced and to be able to manage and cope for such a high demand during peak breakfast period. Only positive note is the location of the hotel.

NOT A 4 STAR

トリップアドバイザーの評価 2.0/5

Go58480347460 トリップアドバイザー認証口コミ

Very poor hotel, not up to standards of Accor/Mercure. The hotel itself is in good location that is about it that is good. Rooms are too hot and air would not work ask for this to be fixed and advised it would’ve switched on it never did called again and advised it cannot be changed. The beds are so small we had a twin room and the beds was like a child’s bed. Breakfast is a complete disaster I can’t tell how it was as the queue was out the door and you could not get seated. Music being played from the down stairs bar into the early hours and you could hear the bass from the 7th floor. Bar for guest closed early on private party being served.. Avoid hotel if you can!!

Convenient location

トリップアドバイザーの評価 3.0/5

Shaz S トリップアドバイザー認証口コミ

We got an upgrade as our booking was misplaced but the only upgrade was the size of the room. We had a bar fridge which we couldn’t use as it was locked! Never come across this before but apparently it’s a European thing…depends on what rate you pay. Hot water took a long time to come in the shower. Bed was hard. Coffee table leg was broken so unusable. We asked for another doona and pillow which arrived eventually but without covers on either. Hotel is conveniently located right next to a major shopping precinct so lots of eating options.

No Guest Facilities is disappointing

トリップアドバイザーの評価 2.0/5

ChrisH592 トリップアドバイザー認証口コミ

The hotel was well positioned and the room was good . What let it down was the lack of other facilities , the hotel lobby bar is not open Sunday and Monday ( I was there Sunday and Monday ) for some reason which for such a large hotel was strange , no explanation offered . No where at the hotel to get a coffee or tea, no where to get any food . No room service and the mini bar in the room is locked up so can't be used , so not sure why there are mini bar lists in the room. I witnessed a guest check in late in the evening and asked about the bar and room services or restaurant to be told they couldn't get a drink or any food as they were not available today. Overall the hotel is good standard but the basic hotel facilities are not offered as you would expect for such a large hotel chain. When asked about these the staff on reception don't seem to care too much about the lack of customer facilities either.

Dear Chris, Thank you for sharing your experience with us. We appreciate your kind words regarding our location and room quality. We sincerely regret any inconvenience caused by the temporary closure of our lobby bar and kitchen on Sundays and Mondays. Please note that our Reception team is always happy to suggest alternative options for food and beverages. Directly opposite the hotel, across the street, there is a shopping center with a grocery store, numerous cafés, and restaurants. Additionally, our staff can assist with ordering food delivery to your room at any time. Regarding the minibar you can always request at Reception to have it unlocked for your use. We truly value your feedback, as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide a more seamless experience. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Great location, hotel is ok

トリップアドバイザーの評価 3.0/5

Chris9010 Couples - トリップアドバイザー認証口コミ

Rooms are spacious, some what dated and need an update. The bathrooms are very basic. Lobby bar was ok, there was a lovely outside area but it was left full of cigarettes and rubbish wasn’t cleaned for days which really let it down. The corridors smell quite bad, staff were average mostly on their phones didn’t really pay much attention at the bar or on reception. Stay was ok but wouldn’t stay here again.

Dear Chris, Thank you for sharing your feedback. We are pleased that you appreciated our convenient location and the spacious rooms. Your observations regarding service and facilities have been noted and will be reviewed with our team. We value your input and hope to have the chance to welcome you again under improved circumstances. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 987 件のレビュー 9.5/10 ロケーション
  • 1,249 件のレビュー 7.2/10 客室
  • 905 件のレビュー 7.2/10 サービス
  • 37 件のレビュー 8.6/10 インターネット
  • 936 件のレビュー 7/10 朝食
  • 711 件のレビュー 7.4/10 快適さ
  • 502 件のレビュー 7.4/10 清潔さ
  • 185 件のレビュー 6.1/10 お値打ち度

Powered by Trustyou

周辺の他の施設

リガのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。