イビスジェッダシティセンター 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 998 件のレビュー

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イビスジェッダシティセンター - Image 1
イビスジェッダシティセンター - Image 2
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イビスジェッダシティセンター - Image 4
P O Box 43356, Madinah Branch Road, Al Andalus, 23326 ジェッダ, サウジアラビア

説明

ホテルのその他の情報

  • Located in the central business district in Jeddah

  • Minutes away from Tahlia Street, Shopping, Historic Places

  • Surrounded by Business Hubs

  • 設備の充実したジムと屋外プール

  • Free High-speed Wi-Fi throughout the hotel

当ホテルの客室

ホテル所在地

イビスジェッダシティセンター

P O Box 43356, Madinah Branch Road, Al Andalus
23326 ジェッダ
サウジアラビア

GPS:21.552862, 39.173867

電話番号
ファックス +966 59 602 7235

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  998 件のレビュー

トリップアドバイザーの評価  4.1/5  193 件のレビュー

2025エクセレンス認証

Great Hospitality

トリップアドバイザーの評価 5.0/5

Mohammed A トリップアドバイザー認証口コミ

Miss Lujain took extremely good care of my wife and daughter, treating them like family. Such a lovely experience it was for them because of her.

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Ibis Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Team

お客さまの声 0.5/5

Sumiko O. 一人 - 確認済みレビュー すべて

到着が遅い時間だったので前もって何回かメールをしましたが返信無し。友人にも頼んで何回か電話をしてもらいましたが誰もでず。前日にチェックインメールが届いたので記入して返信してコンファームメールを受信しましたが、当日ホテルに到着したらキャンセルされていて部屋が無いと言われました。全てを話してなんとか当日は喫煙ルームで翌日からは禁煙ルームに宿泊出来る事になりましたが、部屋を変わる事に対して14:00から16;00の間に戻って来るように言われて予定を変更せざるを得ませんでした。支払いも予約した金額よりも多い金額を請求され友達と一緒にフロントで抗議しましたが忙しいの一点張りで回答はありませんでした。こんな経験は初めてですし、2度としたく無いので2度と泊まりません。現地の観光局にも友達から抗議メールを送ってもらいました。

Dear valued customer, Thank you for taking the time to share your experience. We are truly sorry to learn about the difficulties you faced, and we sincerely apologize for the distress and inconvenience this situation caused. We deeply regret the lack of response to your emails and phone calls prior to arrival, as well as the confusion surrounding the cancellation of your confirmed reservation. This is certainly not the experience we aim to provide, and we fully understand how frustrating and disappointing this must have been—especially after receiving confirmation prior to arrival. We also apologize for the inconvenience of having to change rooms, adjust your plans, and for any discrepancy in the rate charged. Your concerns at the front desk should have been addressed with care and attention, and we are very sorry that this was not your experience. Please be assured that your feedback has been escalated to our management team for a thorough review, as situations like this require immediate corrective action. While we respect your decision not to stay with us again, we regret that your first experience with our hotel was such a negative one. Thank you for sharing your comments, as they help us identify serious gaps in our service. We sincerely apologize once again and wish you all the best moving forward. Sincerely, Hotel Management Team

Hotels hospitality and home like staff behavior

トリップアドバイザーの評価 5.0/5

Safari25942969481 トリップアドバイザー認証口コミ

The hotels hospitality was on point and special thanks to miss Lujain she made the experience very homelike and answered all my concerns

Dear valued guest, We thank you very much and appreciate your wonderful rating regarding your stay at the Ibis Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Comfort, Convenience, and Friendly Staff

トリップアドバイザーの評価 5.0/5

sokarai トリップアドバイザー認証口コミ

Great hotel with a perfect location. From the moment we arrived, the staff made us feel very welcome with their friendliness and genuine hospitality. The service throughout the stay was excellent. I would definitely recommend this hotel and look forward to staying again.

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Ibis Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

FELT LIKE HOME

トリップアドバイザーの評価 5.0/5

Umar S トリップアドバイザー認証口コミ

Brother Mustafa , the manager absolute legend , takes customer service to another level also staff are extremely well trained and professional makes me feel like I’m at home . Please keep up the amazing work one of the best hotels in makkah for this amazing price

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Ibis Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

との提携 TripAdvisor

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