Novotel Viña del Mar 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 720

Гарантия
лучшей цены
Novotel Viña del Mar - Image 1
Novotel Viña del Mar - Image 2
Novotel Viña del Mar - Image 3
Novotel Viña del Mar - Image 4
Calle 6 Norte, 745, 2520000 Viña del Mar, Чили

Описание

Особенности отеля

  • Bilingual professional at the reception available 24 hours a day

  • Daily with or without breakfast

  • We accept children up to 16 staying with their parents

  • Pet-friendly hotel in Viña del Mar for no extra cost

  • Located in one of Chile's most famous cities

Наши номера

Расположение отеля

Novotel Viña del Mar

Calle 6 Norte, 745
2520000 Viña del Mar
Чили

GPS:-33.01724, -71.549827

Телефон
Факс +56 56978520538

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.4/5  Отзывов: 1 720

Рейтинг TripAdvisor  3.6/5  Отзывов: 170

Avoid at all cost

Примечание: Tripadvisor 1.0/5

haydnp953 Solo travel - Реальные отзывы TripAdvisor

Clueless management. Cold showers. Pool closed with no notice. No coffee or creamer in rooms. I notified management about missing money they could not care less. All in all a disgrace. Food and drink grossly overpriced..around 80% of the staff look miserable.

A lot of problems

Примечание: Tripadvisor 2.0/5

Ramcosto Семьи - Реальные отзывы TripAdvisor

No internet connection almost for 24 horas, the breakfast/restaurant have two areas and use additional space ,this additional space the offer are not the same and you need back and forward to the main area I was there for vacation not for exercise

Comfortable stay

Примечание: Tripadvisor 4.0/5

Waldemar_Schneider Реальные отзывы TripAdvisor

while getting a fairly modern flair in comparison to the colonial style hotels, unfortunately you must be ready for some drawbacks - such as inflexible and unpredictable service staff resp. fruits and pastries from previous day at breakfast.

Dear Waldemar: We would like to sincerely thank you for taking the time to share your experience at our hotel. Your review fills us with joy and motivates us to continue offering exceptional service to our guests. We are pleased to know that you enjoyed your stay in Viña del Mar and that our facilities and service met your expectations. Comments like yours are essential to us, as they help us improve and continue to provide memorable moments. We look forward to having the pleasure of welcoming you again on your next visit to our beautiful city. Please do not hesitate to contact us for any special requirements or requests. We would also like to apologize for the comments about staff and a quality of our breakfast. Thank you again for your valuable review. We send you our warmest regards! Sincerely, Maria Elena Aburto C Front Desk Leader Novotel Viña del Mar

A good choice for central Vina Del Mar

Примечание: Tripadvisor 3.0/5

onebigepicurean Реальные отзывы TripAdvisor

Nice hotel. Great location! Walking distance to several local restaurants and sights. Ascencio at the front desk was most helpful as were the rest of his fellow staff members. Excellent team. Room was nice and comfortable. Sheets flimsy and towels quite thin. No face cloths. No tissues. With the four nights stay, housekeeping missed their marks two mornings. No iron or board. You have to request one from the front desk (a few times). Drop-off laundry costs were very reasonable though. Breakfast was underwhelming. Coffee from a decanter. No specialized coffee drinks. Cold cuts and hard rolls. No eggs cooked to order. Cold hard-boiled eggs. Butter still quite frozen. Skip this option if booking this hotel. Plenty of coffee and pastry shops around the corner. The first floor bar was FANTASTIC in the mornings! Excellent staff. Among the best double espresso macchiatos ever and I had two of them every morning of my stay. Mixed drinks divine and reasonably priced.

Estimado Bob: Queremos agradecerle sinceramente por tomarse el tiempo de compartir su experiencia en nuestro hotel. Su reseña nos llena de alegría y nos motiva a seguir ofreciendo un servicio excepcional a nuestros huéspedes. Nos complace saber que disfrutó de su estadía en Viña del Mar y que nuestras instalaciones y atención cumplieron con sus expectativas. Comentarios como el suyo son fundamentales para nosotros, ya que nos ayudan a mejorar y a seguir brindando momentos memorables. Esperamos tener el placer de recibirlo/a nuevamente en su próxima visita a nuestra hermosa ciudad. No dude en contactarnos para cualquier requerimiento o solicitud especial. Gracias nuevamente por su valiosa reseña. ¡Le enviamos un cordial saludo! Atentamente, Maria Elena Aburto C Jefa de Recepción Novotel Viña del Mar

Great value and attention at the hotel

Примечание: Tripadvisor 4.0/5

danielguim Solo travel - Реальные отзывы TripAdvisor

The hotel is really well-maintained, and there is attention to detail about almost everything to make it a great stay. When the mini fridge in my room didn't work, they sent someone immediately to take it away and replace it with a working one. The buffet breakfast had a variety of foods, and safety protocol were in place with food wrapped individually and staff wearing masks at all times. There are a few things that could have been better. I found that the water for taking a shower wasn't hot at all, and I was hoping it would have been better since this was my second stay at this hotel this year. The other thing is that I am a member of their reward program, but after both of my stays my account wasn't credited with the points or nights I had accrued. I've had to call various numbers and talk to different people to get the points, which is a bit of a hassle. Overall I will stay again.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 639 Отзывов 9.5/10 Расположение
  • 1 028 Отзывов 6.3/10 Номер
  • 1 102 Отзывов 8.8/10 Сервис
  • 17 Отзывов 5.6/10 Интернет
  • 644 Отзывов 7.1/10 Завтрак
  • 359 Отзывов 5/10 Чистота
  • 194 Отзывов 8.3/10 Атмосфера

В сотрудничестве с Trustyou

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