ノボテル ヤンゴン マックス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 697 件のレビュー

ノボテル ヤンゴン マックス - Image 1
ノボテル ヤンゴン マックス - Image 2
ノボテル ヤンゴン マックス - Image 3
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説明

ホテルのその他の情報

  • 歴史地区と国際空港に近接

  • 館内に4軒のレストランと4軒のバー

  • スイミングプール、スパ、テニスコートなどの施設

  • 空港、大使館、ビジネスエリアに近接

  • 柔軟にレイアウトできるミーティングルーム9室と天井高12mのボールルーム

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ノボテル ヤンゴン マックス

459 Pyay Road, Kamayut Tsp, PO BOX 895, Yangon, Myanmar
ヤンゴン。
ミャンマー

GPS:16.82012, 96.131957

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  697 件のレビュー

お客さまの声 2.0/5

Eaint P. P. ファミリー - 確認済みレビュー すべて

Dear Valued Guest, Thank you for taking the time to share your honest feedback with us. Please accept our sincere apologies that your recent experience did not meet your expectations. We are truly sorry that the room atmosphere and the condition of the children's dining items caused you discomfort during your stay. We fully understand how important cleanliness and hygiene are, and we regret the concern this may have caused. Your comments are highly appreciated and have been shared with the relevant teams for further investigation and careful attention. We will also take your observations into consideration as we continue to review our standards and guest experience. We are particularly grateful for the trust you have placed in Novotel and for your previous recommendations to your business partners. We sincerely regret that this experience has affected your confidence in us. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you again and provide you with a more comfortable and reassuring experience. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

お客さまの声 2.0/5

Kawamoto T. 一人 - 確認済みレビュー すべて

Dear Valued Guest, Thank you for taking the time to share such detailed feedback regarding your recent stay. Please accept our sincerest apologies for the difficulties and frustration you experienced throughout your visit. We fully understand how unsettling it must have been to encounter uncertainty regarding the payment status of your reservation, particularly upon arrival and at a late hour. We are also very sorry for the lack of clarity and explanation provided during these interactions, which understandably added to the inconvenience you experienced. We also regret the concerns you encountered during breakfast and with the room cleaning. We understand that these details can have a significant impact on the overall comfort of a stay, and we are sorry that your experience did not feel as smooth and attentive as it should have. Your feedback has been carefully noted and will be shared with the relevant teams for further investigation, particularly regarding the communication of payment arrangements, breakfast service, and housekeeping practices. We greatly appreciate you bringing these matters to our attention, as they provide valuable opportunities for us to review the guest journey and service standards. At the same time, we sincerely appreciate your understanding regarding the system-related circumstances surrounding the reservation. Regardless of the origin of the issue, we recognize the importance of ensuring that our guests receive clear and helpful guidance throughout such situations. We deeply regret the inconvenience and disappointment caused during your stay. We hope that you will allow us another opportunity to welcome you to Novotel Yangon Max and provide you with a more comfortable, seamless, and reassuring experience. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

お客さまの声 5.0/5

匿名 ビジネス - 確認済みレビュー すべて

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you found your room clean, spacious, and comfortable, allowing you to relax and enjoy your time with us. Your positive comments are truly appreciated and will be shared with our team. We look forward to welcoming you again soon. Best Regards, Benedict Director of Guest Experience Novotel Yangon Max

お客さまの声 4.0/5

Toshikazu I. ビジネス - 確認済みレビュー すべて

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you had a very good stay with us. We also appreciate your valuable suggestions regarding the refrigerator temperature and the television experience. Your comments have been shared with the relevant teams for review as we continue to enhance our in-room facilities and guest comfort. Thank you once again for your kind feedback. We look forward to welcoming you back to Novotel Yangon Max in the near future. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

お客さまの声 4.0/5

Kazuhito H. ビジネス - 確認済みレビュー すべて

Dear Valued Guest, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused by the unexpected water interruption and the lack of prior communication. We understand how frustrating it must have been to be unable to use the shower during the night, and we are equally sorry that the hot water was not restored promptly the following morning. Your feedback has been shared with the relevant departments to investigate the issue and improve our communication and maintenance procedures to help prevent similar situations in the future. We truly value your patience and understanding and hope to have the opportunity to provide you with a much better experience on your next visit. Best Regards, Benedict Director of Guest Experience Novotel Yangon Max

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