Mercure Ростов-на-Дону Центр 4 звезды

Отличное местоположение. И общий уровень соответствует Меркурам

Номер идеален для комфортного отдыха и приятного сна (очень большая и удобная кровать) Отзывчивый и внимательный персонал

Отличный отель в центре города с хорошим сервисом. Уютные номера номера. Вежливый персонал. Вкусные завтраки.

Великолепно!

Был по работе. Снова выбрал этот отель. Как всегда великолепный сервис.

Лучший отель в Ростов на Дону

Доброе утро. Отличный отель от расположения до отношения персонала. Полностью доволен.

A very experienced traveler and I can say about the Mercure Rostov on Don Center - there are practically no complaints. Everything matches the description on the hotel page - location, quality of services, cleanliness, comfort, staff, breakfasts, etc. They don't hide anything, no surprises. Yes, not cheap, but the quality matches the price. Noisy - on the avenue, we lived with windows on the adjacent street - you can still hear the noise. It's chilly - there is no coil in the bathroom, there are no batteries in the room - heating is centralized through air conditioning, it was chilly.

Receptionist repeatedly insisted that I booked a standard room while I booked privilege. Had to show a booking confirmation to resolve. Otherwise hotel is excellent: great location, rooms, breakfast. Even parking is available now: as far as I can remember it didn’t exist few years ago.

I think the manager of this hotel should work better and should at least try to react to the requests of the guests. Such efforts could make this hotel more close to the Mercure standards of service quality.

I have stayed many times in Mercure Rostov and I have to say that I like a lot. The situation is very convenient close to the center and the river side. The rooms are renovated and with a nice design. I could have good rest every time. The service is I will use every time I am going to Rostov.

New hotel in the on the city center, comfortable rooms in a pleasant, haughty style, comfortable beds, pleasant and attentive staff and proper hotel management, thank you very much to Dmitry for special attention and care, we will come again!

Hotel is a good compromise between quality and price, as I had the opportunity to try last year, clean and in the center. The staff always very kind and ready to fulfill the requests of customers. The "standard" room is quite spacious, well finished and without the annoying sofa or armchair that I consider useless as well as difficult to keep clean.Breakfast is of a good standard both in quality and quantity.If you have the chance, I recommend the "privilege" rooms.The only flaw could be the fact of not having parking.

My stay was pleasant and comfortable. Personnel was polite and complaisant. Only two things bothered me: TV set wasn't configured properly so I could't watch Russia24 channel, oatmeal porridge was sweet, but I would prefer it to be neutral so I could choose myself sweet or salty I want it to be.

Best business hotel in Rostov. Super service from the staff and confort rooms. Nespresso mac in room is highly appreciated! It is my preferred business hotel in all Southern Russia Fed. I'll be back soon