Novotel Kayseri 4성

고객 평점 (ALL 평가) 4.3/5 480 리뷰

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호텔설명

호텔 추가 정보

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Modern conference facilities

  • Web corner and free Wi-Fi in the entire hotel

  • International and Local, Food & Beverage offers on Nov'ist Restaurant

  • Easy access to the city center and airport

숙박

호텔 위치

Novotel Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan
38110 KAYSERI
Turkey

GPS:38.735816, 35.498283

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

NEFAİS RESTAURANT

Restaurant serving international cuisine as well as Turkish specialities.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  480 리뷰

TripAdvisor 평가  4.5/5  442 리뷰

2023으뜸 시설

Good Budget-Minded Business Hotel

트립어드바이저 평점 4.0/5

ExpatPro93 TripAdvisor 인증 리뷰

We had a quick overnight here en route to the Ürgüp area. The receptionist was welcoming and friendly. The room, while dated, was clean and comfortable. Location is good if you have a car or are using a taxi... it is not in a great walkable area.

Dear EXPATPRO93, We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

So GOOD

고객 평점 5.0/5

Lee Y. S. 친구 - 전체(All) 통지 확인

매우 만족스럽습니다. 한국 일본 싱가폴 등등 각국의 아코르 체인을 이용하였습니다. 그중 최고까지는 아닐지언정 정말 좋은 경험을 하였습니다. 직원은 친절하였고, 숙소및 부대시설은 청결하였습니다. 다만 헤어드라이어는 개선의 여지가 있어보입니다.

Y. S. Lee님께, Novotel Kayseri 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Unsanitary Conditions and Terrible Service at Novotel

트립어드바이저 평점 1.0/5

Yanyin Y TripAdvisor 인증 리뷰

I had a terrible experience staying at the Novotel hotel. The room was definitely not hygienic - there was hair on the towels, and the flushing button on the toilet was broken. It was clear the towels had been used before. The staff's attitude was also very rude. When we arrived at the hotel around 10pm and ordered food, we were forced to wait for an entire hour before being told there was nothing left in the kitchen except soup and bread. However, we could clearly see other guests finishing their meals in the restaurant. Additionally, the new plates we were given had visible stains on them. I would strongly advise anyone to avoid staying at this Novotel location. It was an incredibly unsatisfactory experience from start to finish.

Dear Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations. At Novotel Kayseri we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Great stay for a night

트립어드바이저 평점 5.0/5

cevdetozata TripAdvisor 인증 리뷰

Stop over for a night , we had stayed in the junior suite room with 2 kids which was spacious and comfortable , Hotel is clean we even had a chance to enjoy the big garden behind the hotel , breakfast buffet was good enough , definetely go back for another Kayseri stop over trip

Sayın Misafirimiz , Kayseri’de gerçekleştirdiğiniz konaklamanızda Novotel Kayseri’yi tercih ettiğiniz için teşekkür ederiz. Bizler için çok değerli olan olumlu görüşleriniz, siz misafirlerimizin beklentilerini daha iyi anlamamıza ve bu beklentilerinizi karşılayabilmemiz için hizmet kalitemizi arttırmaya yönelik çalışmalar yapmamıza olanak sağlamaktadır. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Otel Yönetimi

Novotel Restaurant

트립어드바이저 평점 5.0/5

Eliza L TripAdvisor 인증 리뷰

The waiter (his name is Güven) at the restaurant was so lovely and attentive to our requests. Moreover, the meal was delicious, starting from the food to the beef dish on yogurt. Profiterole was good as well. Overall, it was a decent dinner for us.

Sayın Misafirimiz , Kayseri’de gerçekleştirdiğiniz konaklamanızda Novotel Kayseri’yi tercih ettiğiniz için teşekkür ederiz. Bizler için çok değerli olan olumlu görüşleriniz, siz misafirlerimizin beklentilerini daha iyi anlamamıza ve bu beklentilerinizi karşılayabilmemiz için hizmet kalitemizi arttırmaya yönelik çalışmalar yapmamıza olanak sağlamaktadır. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Otel Yönetimi

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 144 리뷰 9.1/10 위치
  • 295 리뷰 6.7/10 객실
  • 390 리뷰 8.7/10 서비스
  • 13 리뷰 9.5/10 인터넷 가격
  • 238 리뷰 7.5/10 청결도
  • 145 리뷰 8/10 조식
  • 6 리뷰 5/10 웰니스 센터

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주변에 있는 다른 시설

ibis Kayseri 3성

고객 평점 (ALL 평가) 4.2/5 (853 리뷰)

거리 84 m

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