Sofitel Шанхай Шешань Ориентал 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.9/5 Отзывов: 68

Гарантия
лучшей цены
Sofitel Шанхай Шешань Ориентал - Image 1
Sofitel Шанхай Шешань Ориентал - Image 2
Sofitel Шанхай Шешань Ориентал - Image 3
Sofitel Шанхай Шешань Ориентал - Image 4
3388 Sichen Road, Sijing Town, Songjiang District, 201601 ШАНХАЙ, Китай

Описание

Особенности отеля

  • Светлые залы вместимостью до 1200 человек

  • Оставайтесь на связи даже вне офиса

  • Подарите себе заслуженный отдых

Наши номера

Расположение отеля

Sofitel Шанхай Шешань Ориентал

3388 Sichen Road, Sijing Town, Songjiang District
201601 ШАНХАЙ
Китай

GPS:31.114018, 121.224421

Телефон
Факс +86 21 3761 1999

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.9/5  Отзывов: 68

Рейтинг TripAdvisor  4.5/5  Отзывов: 979

VERY disappointing !

Примечание: Tripadvisor 2.0/5

georgehu Семьи - Реальные отзывы TripAdvisor

Pretty disappointed. We used to come here pretty often for staycations in Shanghai. For this week, we booked a Club Millesime room, at a significant cost. But they have really changed the benefits. First, there is no more Club Millesime Lounge. For afternoon tea, they bring a (small) tray to your room. For the happy hour (which used to be a full-on meal with free-flow soft drinks, wine, and liquor selection) is now an VERY basic snack bar with only two type of juice. And since there is no Club Millesime Lounge, it’s just located randomly in the lobby bar. Breakfast was super sad. Again, no Club Lounge. But also no omelette bar, and the vast majority of the items are fried or deep-fried. Pastries, which I’m sure are just ordered from a vendor, tasted really bad. Coffee was really bad too with no plant-based milk options. When we checked in, the staff member was I knowledgeable about Club benefits, The only thing maybe worth coming here for is the beach pool. But we were very sad with this experience because it was so nice before with great food. I’m sad to say it as an Accor All member, but DON’T stay here. There are so many better options for the money.

Dear Guest, Thank you for taking the time to tell us about your experience at the Shanghai Sheshan Handwritten Collection Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

would be nice if not very serious food poisoning

Примечание: Tripadvisor 1.0/5

ma_gorzatam983 Семьи - Реальные отзывы TripAdvisor

I was I sofitel for five days with my family. we enjoyed the time but everything was ruined after last evening meal at members lounge! after this meal I've spend last night having diarrhea and have been vomiting. it's fifth day and I am still sick so it wasn't just regular stomach flu. there was something wrong with food for sure! I am very disappointed because I trusted the sofitel brand and was eating at hotel without a fear about food being such a bad quality, having toxins inside!

Dear guest: Thank you very much for staying at Sofitel Shanghai Sheshan Oriental Hotel. We have read your feedback carefully, and we apologize for your unsatisfactory staying experience this time. Please believe that ensuring food safety is the bottom line of our service. If you have any matters that need our assistance, or further comments and suggestions, you are welcome to contact us by phone or email at any time. We sincerely hope that we can have it in the near future. Opportunity to make up for this shortcoming and provide you and your family with better services!

Fantastic experience, highly recommended Shanghai getaway!

Примечание: Tripadvisor 5.0/5

tgdg2021 Solo travel - Реальные отзывы TripAdvisor

Really impressed, it had been recommended by several friends over the last few years. The pool is an absolute blast and the staff are all professional and willing to go the extra mile / Even the lifeguards and pool guys were super friendly! I had a first floor room / beautiful design and layout that backed onto the pool… Will definitely return.

Dear guest, thank you very much for taking the time out of your busy schedule to leave us your valuable comments. Sofitel Sheshan has 4400 square meters of large outdoor surrounding swimming pool and tropical beach. It only takes a short drive to get away from the hustle and bustle of the city. Your affirmation and support will make us more confident to provide the best quality service. Thank you for your stay and hope that your next stay will be as pleasant as this time!

Travel

Примечание: Tripadvisor 5.0/5

Ccccheng Семьи - Реальные отзывы TripAdvisor

When I came to Sofitel in Sheshan, the most intuitive feeling was that the environment was superior. Although the room was a little old, it didn't affect my check-in experience. It was a wonderful trip.

Dear Guest: Thank you very much for taking the time out of your busy schedule to leave us your valuable comment. Sofitel Sheshan has a 4,400-square-meter outdoor wrap-around swimming pool and a tropical beach, just a short drive away from the hustle and bustle of the city. Thank you for your stay and hope your next stay will be as enjoyable as this one!

Run down

Примечание: Tripadvisor 2.0/5

310fabiof Solo travel - Реальные отзывы TripAdvisor

I have been coming to Sofitel Shenshan for the past 3 years. Always enjoyed the Sunday brunch, swimming pool and Sandy beach.... Before. This year it turned into a pretty unpleasant experience. Not worth the money anymore. The restaurant offers a very poor service far from the expected standards. Both in terms of food quality and service. It is more similar to a cantine. The beach is badly kept, run down, not so clean and overcrowded, with people shouting, ordering delivery fast food and leaving trash everywhere. There is an incredible amount of babies. Nothing against babies of course, I do love kids. But I just want to point this out for those who plan to go there for a relaxing swimming pool weekend. There is absolutely nothing relaxing anymore. It feels more as a huge kindergarten. It can be cute or fun to some extent. But NOT relaxing. I had to give up my staying and leave in the middle of the day out of a huge headache.

Dear 310fabiof, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully noted. More professional training and relevant care will be developed, for we would like to improve our service and quality to ensure guests satisfaction. Please do accept our sincerest apologies for the inconvenience caused. During your next stay, I will ensure that we do our utmost to provide you with more personalized service. Kindly drop me a note at h6329-rm@sofitel.com should you wish to take advantage of it. Whilst I realize there's nothing we can do to change the past, it is very important to us to restore your trust and confidence. I sincerely hope you would give us the opportunity to welcome you back and better serve you in a more typical and usual high standards that we are proud of. Once again, thank you for your feedback, which we value greatly. Sincerely, Elain Wu Guest Experience Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 661 Отзывов 7.5/10 Расположение
  • 1 417 Отзывов 7.4/10 Номер
  • 1 617 Отзывов 8.4/10 Сервис
  • 10 Отзывов 3.7/10 Интернет
  • 1 192 Отзывов 5.6/10 Атмосфера
  • 944 Отзывов 5.8/10 Удобства
  • 836 Отзывов 8.5/10 Бассейн
  • 507 Отзывов 8.3/10 Завтрак

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