소피텔 상하이 셰샨 오리엔탈

소피텔 상하이 셰샨 오리엔탈 5성

고객 평점 (ALL 평가) 4.8/5 64 리뷰

지도에서 보아라.

호텔설명

호텔 추가 정보

  • 최대 1,200명까지 수용 가능한 뛰어난 시설

  • 사무실 밖에서도 언제나 온라인 상태 유지

  • 나만을 위한 휴식 시간

ALLSAFE 승인 호텔

호텔 위치

소피텔 상하이 셰샨 오리엔탈

3388 Sichen Road, Sijing Town, Songjiang District
201601 상하이
중국

  • CITY TRANSPORTATION:  HU SONG SIJING TOWN

  • SUBWAY:  9 Sheshan Station

  • 비행기로

    HONGQIAO 20km / 12.43마일

  • 비행기로

    PUDONG INTL AIRPORT 67.51km / 41.95마일

GPS:31.114018, 121.224421

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

53개의 럭셔리 스위트와 7개의 단독 빌라를 포함, 전체 368개의 객실이 준비되어 있으며 지중해와 중국식, 동남아시아 스타일에서 영감을 받은 디자인 컨셉으로 전 객실에 발코니가 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  64 리뷰

TripAdvisor 평가  4.5/5  873 리뷰

Super as always

트립어드바이저 평점 4.0/5

flm119 비즈니스 - TripAdvisor 인증 리뷰

Always very nice people and a very good service at Sofitel club. You feel like home at this hotel. I have stayed at this hotel many times, and I have not have one bad experience. In general will I say that almost on all my stays at Sofitel around the world is the concept just great. Sofitel Sheshan Oriental definitely add to that experience

Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sofitel Shanghai Sheshan Oriental. And I regret to see that we have not received your full rating. It means that we have not made you 100% satisfied. Please noted your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Sofitel Shanghai Sheshan Oriental and we hope you choose to create more memories here whenever your travels bring you back to Songjiang,Shanghai. Sincerely, Elain Wu Guest Experience Manager

Nice hotel, great pool bad service

트립어드바이저 평점 3.0/5

aliciaaI6229KT 가족 - TripAdvisor 인증 리뷰

We stayed for one night. The room was big, clean with al kind of details. Breakfast buffet was acceptable but not wow as I know from another Sofitel standard. The pool and the beach was amazing but the restaurante and pool bar service was extremely poor. At the pool we ordered f&b and it took more than an hour to get a beer and a pizza, not to mentioned that beer was warn. No waiters on site and we were like begging for service, also order didn't arrived all together: 3 families ordered together but one family waited 20 minutes more than the first family that received the food. Also drinks came with the food, so we waited 1 hour for a beer. Later on at the restaurant, either you go for the buffet or bad decision: we wanted to order a la carte, restaurant staff were sending us to the bar since they didn't wan to serve from the menu, finally we made it but several of what was order was not available, waiter didn't know about it so we placed the order and 1o mins later they came with the news that food was not available. Next day at the pool we decided to order ourself directly at the bar. No toilets close to the pool need to go inside the hotel building. Finally that weekend there was an SAP event at the pool and hotel staff were trying to get us out of the pool. If outside companies events are more important than guests, they should have close the hotel for regular guest. Very disappointed, will not go back and will not recommend. I am a accord member for a long time

Dear aliciaaI6229KT, Thank you for taking the time to write about your recent stay at the Sofitel Shanghai Sheshan Oriental. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully noted. More professional training and relevant care will be developed, we would like to improve our service and quality to ensure guests satisfaction. Please do accept our sincerest apologies for the inconvenience caused. We will take whatever steps necessary to correct the problem. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. and we have asked our concerned department heads to look further into this matter. We are very pleased that you enjoyed our swimming pool and your room. We also appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elain Wu Guest Experience Manager

Great and attentive staff

트립어드바이저 평점 4.0/5

DayTrip03595924765 비즈니스 - TripAdvisor 인증 리뷰

Excellent service, but below average room setting and in-room amenities. Poor location for business. A good setting and large property for family holiday. Happy hour at the club lounge ending 7 pm is too short.

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Sheshan Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elain Wu Guest Experience Manager Sofitel Shanghai Sheshan Oriental

Great stay

트립어드바이저 평점 5.0/5

elena_april Solo travel - TripAdvisor 인증 리뷰

Very nice hotel for leisure and rest. Wonderful vast territory.Very friendly staff at the Club. Very grateful to Any and her colleagues for attention to details and professionalism. Thank you so much for your hospitality!Great Room Service too!Delicious sandwich prepared by the chef. Don't know his name but would like to say big thank you to him too! The coffee in the morning was well done. Fresh and quality taste! As well as the room service boys were excellent! Concierge is very smiling and ready to help.Had a wonderful stay and will be gladly visit the hotel again.

Dear elena_april , We very much appreciate your comments regarding your stay at the Sofitel Shanghai Sheshan Oriental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elain Wu Guest Experience Manager Sofitel Shanghai Sheshan Oriental

Just about the swimming pool and beach side

트립어드바이저 평점 3.0/5

anabelleinSH Couples - TripAdvisor 인증 리뷰

Go for the outdoor swimming pool and sand beach side. Otherwise, we were very disappointed with the breakfast. Food is very average, could even say not good for a Sofitel. And service is really incompetent at many levels. The rooms are clean (nothing to say on this) but it could really use a renovation (style and paint refresh)

Dear guest, Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Sheshan Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elain Wu Guest Experience Manager Sofitel Shanghai Sheshan Oriental

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