호텔 상하이 셰샨 오리엔탈 - 핸드리튼 컬렉션 5성

고객 평점 (ALL 평가) 4.9/5 68 리뷰

호텔 상하이 셰샨 오리엔탈 - 핸드리튼 컬렉션 - Image 1
호텔 상하이 셰샨 오리엔탈 - 핸드리튼 컬렉션 - Image 2
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호텔 상하이 셰샨 오리엔탈 - 핸드리튼 컬렉션 - Image 4

호텔설명

호텔 추가 정보

  • 최대 1,200명까지 수용 가능한 뛰어난 시설

  • 사무실 밖에서도 언제나 온라인 상태 유지

  • 나만을 위한 휴식 시간

숙박

호텔 위치

호텔 상하이 셰샨 오리엔탈 - 핸드리튼 컬렉션

3388 Sichen Road, Sijing Town, Songjiang District
201601 상하이
중국

GPS:31.114018, 121.224421

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  68 리뷰

TripAdvisor 평가  4.5/5  979 리뷰

VERY disappointing !

트립어드바이저 평점 2.0/5

georgehu 가족 - TripAdvisor 인증 리뷰

Pretty disappointed. We used to come here pretty often for staycations in Shanghai. For this week, we booked a Club Millesime room, at a significant cost. But they have really changed the benefits. First, there is no more Club Millesime Lounge. For afternoon tea, they bring a (small) tray to your room. For the happy hour (which used to be a full-on meal with free-flow soft drinks, wine, and liquor selection) is now an VERY basic snack bar with only two type of juice. And since there is no Club Millesime Lounge, it’s just located randomly in the lobby bar. Breakfast was super sad. Again, no Club Lounge. But also no omelette bar, and the vast majority of the items are fried or deep-fried. Pastries, which I’m sure are just ordered from a vendor, tasted really bad. Coffee was really bad too with no plant-based milk options. When we checked in, the staff member was I knowledgeable about Club benefits, The only thing maybe worth coming here for is the beach pool. But we were very sad with this experience because it was so nice before with great food. I’m sad to say it as an Accor All member, but DON’T stay here. There are so many better options for the money.

Dear Guest, Thank you for taking the time to tell us about your experience at the Shanghai Sheshan Handwritten Collection Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

would be nice if not very serious food poisoning

트립어드바이저 평점 1.0/5

ma_gorzatam983 가족 - TripAdvisor 인증 리뷰

I was I sofitel for five days with my family. we enjoyed the time but everything was ruined after last evening meal at members lounge! after this meal I've spend last night having diarrhea and have been vomiting. it's fifth day and I am still sick so it wasn't just regular stomach flu. there was something wrong with food for sure! I am very disappointed because I trusted the sofitel brand and was eating at hotel without a fear about food being such a bad quality, having toxins inside!

Dear guest: Thank you very much for staying at Sofitel Shanghai Sheshan Oriental Hotel. We have read your feedback carefully, and we apologize for your unsatisfactory staying experience this time. Please believe that ensuring food safety is the bottom line of our service. If you have any matters that need our assistance, or further comments and suggestions, you are welcome to contact us by phone or email at any time. We sincerely hope that we can have it in the near future. Opportunity to make up for this shortcoming and provide you and your family with better services!

Fantastic experience, highly recommended Shanghai getaway!

트립어드바이저 평점 5.0/5

tgdg2021 Solo travel - TripAdvisor 인증 리뷰

Really impressed, it had been recommended by several friends over the last few years. The pool is an absolute blast and the staff are all professional and willing to go the extra mile / Even the lifeguards and pool guys were super friendly! I had a first floor room / beautiful design and layout that backed onto the pool… Will definitely return.

Dear guest, thank you very much for taking the time out of your busy schedule to leave us your valuable comments. Sofitel Sheshan has 4400 square meters of large outdoor surrounding swimming pool and tropical beach. It only takes a short drive to get away from the hustle and bustle of the city. Your affirmation and support will make us more confident to provide the best quality service. Thank you for your stay and hope that your next stay will be as pleasant as this time!

Travel

트립어드바이저 평점 5.0/5

Ccccheng 가족 - TripAdvisor 인증 리뷰

When I came to Sofitel in Sheshan, the most intuitive feeling was that the environment was superior. Although the room was a little old, it didn't affect my check-in experience. It was a wonderful trip.

Dear Guest: Thank you very much for taking the time out of your busy schedule to leave us your valuable comment. Sofitel Sheshan has a 4,400-square-meter outdoor wrap-around swimming pool and a tropical beach, just a short drive away from the hustle and bustle of the city. Thank you for your stay and hope your next stay will be as enjoyable as this one!

Run down

트립어드바이저 평점 2.0/5

310fabiof Solo travel - TripAdvisor 인증 리뷰

I have been coming to Sofitel Shenshan for the past 3 years. Always enjoyed the Sunday brunch, swimming pool and Sandy beach.... Before. This year it turned into a pretty unpleasant experience. Not worth the money anymore. The restaurant offers a very poor service far from the expected standards. Both in terms of food quality and service. It is more similar to a cantine. The beach is badly kept, run down, not so clean and overcrowded, with people shouting, ordering delivery fast food and leaving trash everywhere. There is an incredible amount of babies. Nothing against babies of course, I do love kids. But I just want to point this out for those who plan to go there for a relaxing swimming pool weekend. There is absolutely nothing relaxing anymore. It feels more as a huge kindergarten. It can be cute or fun to some extent. But NOT relaxing. I had to give up my staying and leave in the middle of the day out of a huge headache.

Dear 310fabiof, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully noted. More professional training and relevant care will be developed, for we would like to improve our service and quality to ensure guests satisfaction. Please do accept our sincerest apologies for the inconvenience caused. During your next stay, I will ensure that we do our utmost to provide you with more personalized service. Kindly drop me a note at h6329-rm@sofitel.com should you wish to take advantage of it. Whilst I realize there's nothing we can do to change the past, it is very important to us to restore your trust and confidence. I sincerely hope you would give us the opportunity to welcome you back and better serve you in a more typical and usual high standards that we are proud of. Once again, thank you for your feedback, which we value greatly. Sincerely, Elain Wu Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 661 리뷰 7.5/10 위치
  • 1,417 리뷰 7.4/10 객실
  • 1,617 리뷰 8.4/10 서비스
  • 10 리뷰 3.7/10 인터넷 가격
  • 1,192 리뷰 5.6/10 분위기
  • 944 리뷰 5.8/10 편의 시설
  • 836 리뷰 8.5/10 수영장
  • 507 리뷰 8.3/10 조식

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