Mercure Rambouillet Relays du Château Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,370 件のレビュー

Mercure Rambouillet Relays du Château Hotel - Image 1
Mercure Rambouillet Relays du Château Hotel - Image 2
Mercure Rambouillet Relays du Château Hotel - Image 3
Mercure Rambouillet Relays du Château Hotel - Image 4

説明

ホテルのその他の情報

  • ALLSAFE

  • Ideally located next to the chateau

  • Bistro restaurant and stylish bar

  • Fitness room available 24 hours a day

  • 3 modular meeting rooms

当ホテルの客室

ホテル所在地

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120 RAMBOUILLET
France

GPS:48.645401, 1.819548

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Le Relays du Château

Le Relays provides a tasty and balanced cuisine suitable for everyone. Sit by the fireplace on winter evenings or on our new lounge terrace for dining, relaxing or just for a drink.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,370 件のレビュー

トリップアドバイザーの評価  4.0/5  700 件のレビュー

Nice location but eat out

トリップアドバイザーの評価 5.0/5

Ben G ファミリー - トリップアドバイザー認証口コミ

A good looking hotel at a reasonable price. Takes pets and in a great little town. Some lovely independent shops and eateries so a good place to lay your head. Didn’t eat here (poor reviews) as loads in the area but definitely would stay again. Saturday market in the summer opposite the hotel. To be recommended especially after our return experience NR Calais!

Disappointed

トリップアドバイザーの評価 3.0/5

NicholasGlucksburg ファミリー - トリップアドバイザー認証口コミ

This experience was not a bad one, but also wasn’t great. The front of house staff were very nice but there was only one on-duty at once so checking in and out moved slowly. In the evening the bar staff seemed to be having some internal problems which might’ve been why we didn’t get any service. Finally, the breakfast options were a little bare, the fruit wasn’t ripe and it seemed like a free for all when going up to get food.

Breakfast early

トリップアドバイザーの評価 2.0/5

rogerp246 トリップアドバイザー認証口コミ

Hotel is lovely but don’t buy the breakfast unless you get to it early. When we arrived, well within the opening time, most had gone. No fruit, baguette or croissants. Management just shrugged and said they were sorry. Euro 19 wasted on a coffee

Great location, poor service

トリップアドバイザーの評価 3.0/5

Marcusjazz Couples - トリップアドバイザー認証口コミ

This hotel is right next to the Rambouillet chateau and gardens. It would be a great address if service was more professional. Check-in takes far too long and the reception area needs a rethink, as guests going from their rooms to the exit have to wade through arriving customers' bags and cases, which is quite unsafe. We wanted to have breakfast but there was a long queue of guests waiting to be served and staff clearly didn't know how to handle the situation. We went to a nearby cafe for breakfast and there was still a queue when we came back. So if you do book here, don't pre-pay breakfast as you might nit get it.

Bonjour Marcusjazz, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Rambouillet Relays du Château. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Alexandre adjoint de direction.

A Nice Experience

トリップアドバイザーの評価 5.0/5

PinkPenguin2014 ファミリー - トリップアドバイザー認証口コミ

We had a nice stay in a Junior suite. Since we had our baby with us, it was a good idea to pay the small difference in price to have more space. Everything worked out ok. The sheets, towels and bathroom were clean. However, there were some old, easily removable stains, for example on wardrobe doors which made the room appear a bit dirty. The baby bed installed in our room was however so dirty that we didn’t want to use it and used our own instead. Breakfast was ok, I would have hoped some vegetables and hard cheese with bread, but appart from that it was ok. Staff was polite. We got a discount when booking the room, if we had paid the full price, I would have found the price-quality ratio a bit worse.

Dear PinkPenguin2014, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benoit - Deputy Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 488 件のレビュー 8.5/10 ロケーション
  • 773 件のレビュー 5.9/10 客室
  • 658 件のレビュー 7.5/10 サービス
  • 7 件のレビュー 2.9/10 インターネット
  • 337 件のレビュー 5.7/10 朝食
  • 215 件のレビュー 4.2/10 清潔さ

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