ibis Campinas 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,862 件のレビュー

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説明

ホテルのその他の情報

  • Pet-friendly hotel! Pets up to 15 kg welcome.

  • Hotel for families! Rooms for up to two adults and two children.

  • One (1) child is welcome to stay in the same room as parents.

  • Area for corporate and social events, with capacity for up to 80 people.

  • Hotel in Campinas near Viracopos International Airport, 25 minutes by car.

当ホテルの客室

ホテル所在地

ibis Campinas

Av Aquidaban 440 Centro
13026510 CAMPINAS
Brazil

GPS:-22.91104, -47.05576

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN

The right choice to feel good. The conviviality of a buffet showcasing traditional dishes. A simple way to share.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,862 件のレビュー

トリップアドバイザーの評価  3.5/5  1,936 件のレビュー

Elevators with problems and terrible breakfast

トリップアドバイザーの評価 2.0/5

Desireepompeu ファミリー - トリップアドバイザー認証口コミ

We had to go down by stairs with bags and children because the elevator doesn’t work right, the door didn’t open in our floor, and the others didn’t stop there due to the one was stopped there closed. We advised the receptionist but she didn’t care about it. The breakfast was terrible, the eggs were with a lot of oil and we couldn’t eat it... the coffee machine wasn’t work while we were having breakfast. The melon was not good to be eaten anymore and we paid R$25,00 per person for it. We could pay it and eat better in another place. I believe they have forgotten the care with guest.

Hello, First thanks for evaluating us. Your feedback is extremely important to us, the same will be passed on to our chef. So accept our sincere apologies for any inconvenience caused. Sincerely, Manages Ibis Campinas.

Excelent hotel, perfect location

トリップアドバイザーの評価 5.0/5

Dr Jaime M ビジネス - トリップアドバイザー認証口コミ

Every time I stay in this hotel I am always very satisfied with everything, even better with the attention of the reception staff. The room they gave me this time was more comfortable than the standard, I felt very good

Hi Jaime! Thank you for your words :)

Need to improve to accor standard

トリップアドバイザーの評価 3.0/5

andrep142 ファミリー - トリップアドバイザー認証口コミ

We had a good time in campinas however the room was far from quiet many people talking around the floor drunk and many carts making a lot of noise early in the morning in the 8th floor. This is the worst floor to stay. Towels in pieces (big holes) and stained. No heating and no blankets. In the first day the shower was cold.

Olá Andre, Muito obrigado por compartilhar sua experiência conosco. Lamentamos que não tenhamos conseguido apresentar durante a sua estada os nossos habituais padrões de serviço. Todas as suas informações são muito importantes para a melhoria dos nossos serviços. Será um prazer recebê-lo novamente em nosso hotel. Grande abraço. Atenciosamente, Gerência Ibis Campinas

Great location, decent service

トリップアドバイザーの評価 4.0/5

Paulo A ビジネス - トリップアドバイザー認証口コミ

Well located and standard service, staff is friendly and helpful. Breakfast is fine. Price is reasonable. Near to all Campinas roads and downtown. Lifts sometimes take too long to arrive during rush hours. Great hot shower!

Dear Paulo. Thank you for taking the time to share your experience with us. We appreciate you liked our breakfast and our staff will be happy to know you enjoyed your stay. We hope to see you again soon. Kind regards ibis Campinas

Reservation

トリップアドバイザーの評価 1.0/5

J P ビジネス - トリップアドバイザー認証口コミ

I made a reservation through another website but the next day I received a message that the reservation wasn´t confirmed because they didn´t have rooms available. They said to consider the reservation canceled and sent a request to cancel the reservation on the website. I thought they were very rude sending that message (didn´t even say that was sorry!) and I replied saying that I didn´t want to cancel at that time. No reply received. Weeks after, I decided that I didn´t want to stay at the hotel. When I entered on the website, for my surprise, there wasn´t the cancellation button! They made me send an email to the website company to have my reservation canceled! If I had not decided to cancel a couple of days before the end of free cancellation, the hotel would have charged me. I think they were very mean. Terrible experience.

Dear Jina. Thank you for taking the time to share your experience with us. We are very sorry we didn't meet your expectations, in this particular situation, there were no rooms available so we had to send an e-mail cancelling the reservation. We are going to improve our system, then it won't happen again. Your comment is very important for us. Kind regards

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 191 件のレビュー 7.5/10 ロケーション
  • 688 件のレビュー 4.9/10 客室
  • 579 件のレビュー 5.9/10 サービス
  • 20 件のレビュー 6.5/10 インターネット
  • 308 件のレビュー 7.3/10 朝食
  • 308 件のレビュー 3.5/10 快適さ
  • 249 件のレビュー 5.7/10 清潔さ
  • 184 件のレビュー 4.3/10 お値打ち度

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