ibis budget Dubbo 3 звезды

We booked a family room online, arrived and was given a different room, once we got into the room we realised it didn't have enough beds so we told reception who told us they made a booking mistake and shouldn't have us in that room because it's not big enough (well duh that's what we said) then they told us they could kick us out because they shouldn't let us stay in that room because we had too many people - but they had no adequate size rooms left and wouldn't refund us... so we stayed one night out of 3. Obvious issue was not enough beds, pool was under construction so we didn't use it, however we probably wouldn't have used it anyway, it's in the parking lot ... weird. Toilet and shower couldn't be any closer to each other if they tried. Ladder to the bunk was so close to the wall my tiny 6 year old struggled to shuffle up there. Bed was comfortable and we expected uncomfortable due to the price but this was I might as well sleep on the floor uncomfortable, but I wouldn't because the carpet was nasty too... I get it's got budget in the name.... but it's kind of below budget.

Quickly stopped overnight whilst travelling the Newell. Didn’t need anything flash. Greeted by very friendly and sociable staff member. Obviously a small room, but satisfactory amenities and clean. Facilities for tea and coffee nicely stocked. Conveniently located next to a nice pub, where we could grab a decent meal without having to drive. The smoking area could perhaps be situated in a better spot than next to the bin in the accessibility parking spots. Thanks for an easy stopover!

My daughter and I stayed one night as travelled further out west and again on the way home. It is a budget hotel so some of the rooms where very compact & others were larger. We found the beds comfortable with good sheets and the rooms very clean. Breakfast was basic continental however had a good supply of various food available. Staff were very friendly and helpful.

I sacrificed my points to cancel our return stay to this establishment as I've never been to such a small room hotel in my life and the sleep quality was very poor, the pillows were extremely thin and the beds very low to the ground. On arrival our host gave us a key card that didn't work I was told it worked so I went back up the stairs still didn't work, back down he came up and nope door electronic didn't work. After several attempts he offered us another room that wasn't ready so the last resort was apparently the good room I would of hated to see the first room. Our 4 suitcases filled the room you could not walk around the beds, the Breakfast supplied was OK. The only saviour for this place was the staff they were helpful and tried to make sure everything was good with what they had to work with.

I understand that you get what you pay for but if you want someone to pay $90 for a room the least you can do is actually make sure that you treat them like a human being. On arrival, receptionist seemed ok at first but it was noticeable that she didn’t really seem to care for her job. We asked for a second room key because we both wanted to be able to go out separately and we were rudely told “we don’t do that”. I’ve stayed in plenty of hotels before, this one in particular and have never had an issue when requesting a second key, in fact, a second key is usually automatic when you book for 2 guests. The shower wasn’t pleasant at all, public beach showers are better and they are free. Two thin pillows on the bed so one for each of us with no extras available. No bedside tables, no light switches next to the bed, two tiny lights and no ceiling light, tv that is so small you can barely see it, no power points the list goes on. There’s a hair dryer chucked up the top of the cupboard along with what seems to be a blanket used for prisoners in police stations and an old worn power board that looks like if you used it you would electrocute yourself. Sheets on the bed are stiff and just uncomfortable and the mattress feels like you’re laying on a steel plate. I wasn’t expecting Hilton quality but jeez for $90 I was expecting a little bit of quality and comfort. Ibis has gone down hill since I last stayed in one. Next time we decide to take a nice spontaneous little trip away, we are definitely avoiding Ibis entirely and will spend a little extra for a hotel that values its customers comfort! PS! Writing this at 1:31am whilst trying to, and so far unsuccessfully, get some sleep before a 5 hour drive home in the morning!!! Do better!