A Sofitel property on Bora Bora, chosen because we haved previously stayed in numerous European Sofitel properties. Sofitel and Polynasia, a luxurious combination to celebrate a 27th wedding anniversary was the dream. The dream, sadly, was not matched by the reality. Sofitel has two properties on Bora Bora, the Sofitel Marara Beach Resort, which is closed for renovation and across the Lagoon, the Private Island Resort. serviced by private boat. The Private island property is at best "tired", in urgent need of renovation and lacking features and facilities associated with a 4/5 star Hotel. The restaurant, welcoming and service staffs were courteous and friendly and were the "highlights" of our visit. The restaurant, which also housed the Reception and Concierge areas, had an unimaginative and overpriced Dinner Menu, without any polynesian dishes, the buffet breakfast was limited at best, we declined to participate in lunch, at the property. The Island and overwater bungalows, although ideally situated, lacked any inside seating area (or seats) and needed to be upgraded, with a functional bathtub/shower and outlets with accesss to a mirror, important for wives !! Outside activities for guest were limited to canoes and snorkeling masks, but no swimming pool was available. The Private Island Resort. although in an idyllic position, is a satellite property of the now closed Sofitel Marara Beach Resort and needs that resorts features, facilities and management discipline to justify the 4 *ranking and it's associated costs. I understand that the Island Resort will be closed for renovation, when the Marara Resort open in 2020; the future renovation is needed now ! Sadly, an unexpected and disappointing experience.

5 star service from start to finish!!! Every staff member ensured I was instantly cared for. The private boat from Sofitel Island to Airport was magical, and beyond convenient. The attention to detail is what I expect and they delivered!!

The location was pure luxury. Our bungalow overlooking the water was so beautiful. The facilities were excellent. All staff were extremely friendly. The perfect accomodation! Thank you so much Sofitel!!

Sofitel Private Island is a fantastic stay and was like a Lost Paradise in this Lagoon with fantastic and helpful staff in this Hotel and on the mainland to use as well. Dream Holiday is the sun to relaxing and unwind.

Location of the hotel is very good you are away on the island to enjoy peace and beuteful wiew. Main island is only 5min boat ride away from the main island and you can go any moment you wish. Staff was good especially local ladies. Rooms need a renovation and that is a fact.