Novotel Rotterdam Brainpark 4성

고객 평점 (ALL 평가) 4.3/5 1,638 리뷰

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호텔설명

호텔 추가 정보

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

숙박

호텔 위치

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Restaurant The Bridge

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,638 리뷰

TripAdvisor 평가  4.0/5  1,391 리뷰

Strongly recommended

트립어드바이저 평점 5.0/5

Noides76 가족 - TripAdvisor 인증 리뷰

This was a very pleasant experience. The room was big and with comfortable beds, good amenities. Friendly staff everywhere. The breakfast was top notch, awesome variety and quantity of everything. I strongly recommend staying in this hotel!

Dear Guest, Thank you for this great review. We are truly delighted that your stay at Novotel Rotterdam Brainpark was marked by comfort and satisfaction. We are pleased that the spaciousness of our rooms, the comfort of our beds, and the range of amenities provided contributed positively to your experience. It is wonderful to hear that our staff's friendliness made a lasting impression and that the variety and quality of our breakfast buffet met your expectations. Your commendations are highly appreciated and serve as a testament to our dedication to service excellence. We look forward to welcoming you back soon. Kind regards, Ryan Lala, Front Office Manager

Good stay

트립어드바이저 평점 5.0/5

EgyptianUK79 TripAdvisor 인증 리뷰

Good stay for family with young children. Hotel clean and modern with excellent facilities and attention to details. Just the coffee and tea facilities in the room are limited and could improve. Easy parking and easy access to city with near by metro station and supermarkets.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you found our hotel to be a good fit for families, and that the cleanliness and modern facilities met your expectations. Our dedicated team takes great pride in ensuring every detail contributes to a memorable experience for our guests. We understand that the coffee and tea facilities in the room did not fully meet your satisfaction. While our rooms offer a basic setup, we aim to provide convenience and comfort. For a more enhanced experience, our Executive rooms feature Nespresso coffee machines which might better suit your preferences during your next stay. It is also gratifying to know that you found the parking convenient and the access to the city through the nearby metro station beneficial for your travel needs. We would be thrilled to count you among us once again. Kind regards, Ryan Lala, Front Office Manager

Very good stay

트립어드바이저 평점 4.0/5

Joel_JD 가족 - TripAdvisor 인증 리뷰

Very good for one night. Decent size room for a family of 4. Good amenities in the room, comfortable beds, fridge to keep soft drinks in, nice large rain forest shower. Nice breakfast. Easy on site (paid) parking. Very near metro. Only thing is elevators take so long to arrive. Plus we changed our room from being next to the elevator to avoid noise. Overall though a very good stay and we would certainly stay again when in Rotterdam.

Dear Joel, Thank you for your feedback. We are delighted to hear that the size of the room and the amenities provided contributed positively to your family's comfort during your stay. It is wonderful to know that the beds were to your liking and that the availability of a fridge added convenience to your experience. However, we regret any inconvenience you may have faced with the elevators' responsiveness. Please rest assured that we continually strive to offer efficient service throughout our facilities. We also understand the importance of a peaceful room environment and are glad that we could accommodate your request to change rooms away from the elevator area. The positive remarks regarding our large rainforest shower, the quality of our breakfast offerings, the ease of parking, and our hotel's proximity to the metro are greatly valued. Our commitment to providing a pleasant experience is reflected in these aspects of your stay. We look forward to welcoming you back on a future trip. Kind regards, Ryan Lala, Front Office Manager

Another solid Novotel

트립어드바이저 평점 4.0/5

MichelleN0023 Couples - TripAdvisor 인증 리뷰

I have Accor loyalty status so try to stay at an Accor hotel as much as possible especially when traveling in Europe. I also require a fitness room so on this trip to Rotterdam, the Novotel Brainpark was really the only option even though it was not city center. Arrival from Rotterdam Centraal took about 30 minutes and check in was quick and even though we were early, got our room and we were upgraded to an executive room. Which was great but apparently they don’t restock the mini bar every day. Yet, in a regular room you get restocked water? I even asked just for more water and nothing. Curious as well that we were given extra slippers without even asking. The room itself was fine, bed comfortable pillows not great but we asked for more and were accommodated. Bathroom was small but nothing really to complain about since we were in an executive room with lotion and conditioner (actually planned for skimpy amenities and packed lotion and conditioner). Fitness room would have been a highlight given that there was decent and functional equipment alas no water fountain and the disinfecting wipes were dried out. That said, there were plenty of sweat rags. Even with my minor gripes, I would return again to the Novotel Brainpark.

Dear Michelle, We appreciate that you took the time to share your experience with us. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. However, we are sorry to hear that you were disturbed and apologize for any oversight. We are always happy to assist and we urge our guests to notify us of any concerns or needs during their stay. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Oguz Kaya | Front Office Supervisor

Mixed feelings

트립어드바이저 평점 3.0/5

Annie C 비즈니스 - TripAdvisor 인증 리뷰

I have very mixed feelings about this hotel. Liked the room and the view. Didn’t like much else. Overall good value for money. The room was very good. Big, clean, nice panoramic view, comfortable bed. No Closet, just a rack with a few hangers, which is fine for a short business trip. Breakfast was very good. However, never have I ever been to a hotel where I couldn’t adjust my room temperature to more than 3 degrees lower or higher than the set hotel temperature. Never have I ever been to a 4 star hotel that doesn’t offer amenities at all, except a wall mounted hand soap and shampoo bottle. Never have I ever been charged for a pair of slippers at a 4 star hotel. It is not about the money, but it’s very “cheap” on their behalf, to say the very least. Lastly, dinner at their restaurant was the worse meal I have had in a very long time.

Dear Annie, Thank you for providing us with your feedback about your recent stay. We're delighted to hear that you enjoyed the spaciousness, cleanliness, and the panoramic view from your room, as well as the comfort of the bed. It's also great to know that our breakfast selection met your expectations. We understand your concerns regarding the room temperature controls and apologize for any inconvenience this may have caused; our system is designed to ensure a comfortable environment while being mindful of energy consumption. Regarding the bathroom amenities, we provide essential toiletries and are always ready to accommodate additional requests for items such as slippers, which are complimentary in our executive rooms. We regret to hear that your dining experience did not meet your expectations, and we will certainly pass on your feedback to our culinary team to improve the quality of our offerings. We are glad that you found value in your stay and hope that the positive aspects of your experience will encourage you to return. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Romy

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 786 리뷰 7.7/10 위치
  • 1,829 리뷰 7.1/10 객실
  • 1,152 리뷰 8.2/10 서비스
  • 25 리뷰 8/10 인터넷 가격
  • 818 리뷰 8.3/10 조식
  • 691 리뷰 7.2/10 청결도
  • 335 리뷰 5.1/10 편의 시설
  • 34 리뷰 2.4/10 웰니스 센터

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