Novotel Rotterdam Brainpark 4성

고객 평점 (ALL 평가) 4.4/5 1,480 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Rotterdam Brainpark - Image 1
Novotel Rotterdam Brainpark - Image 2
Novotel Rotterdam Brainpark - Image 3
Novotel Rotterdam Brainpark - Image 4
K.P. Van Der Mandelelaan 150, 3062 MB ROTTERDAM, Netherlands

호텔설명

호텔 추가 정보

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

숙박

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객실 1

호텔 위치

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

전화
팩스 +31 10 253 2571

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,480 리뷰

TripAdvisor 평가  4.0/5  1,399 리뷰

Comfortable stay

트립어드바이저 평점 4.0/5

Tinuke o TripAdvisor 인증 리뷰

Dear Guest, Thank you for your review about our hotel. We are delighted that you found our hotel comfortable and that our staff's friendliness made a positive impact on your stay. It's also pleasing to hear that the availability of a microwave in the lobby added convenience to your experience. However, we regret to hear about your disappointment with the shower design and the inconvenience it caused with the floor mats. We understand that the details make a big difference, and we will take your comments into consideration as we continuously seek to improve our guest experience. Finally, we hope that despite the distance, the easy access to local attractions and the city center via nearby public transport provided a convenient solution during your visit to Rotterdam. We are hoping to welcome you back in the future. All the best. Twan Trapman, Front Office Supervisor

Poor selection of evening meal

트립어드바이저 평점 3.0/5

Craig W 비즈니스 - TripAdvisor 인증 리뷰

Dear Craig, Thank you for taking the time to share your review. We are pleased that you found the room to your liking, with its comfortable furnishings and amenities designed to make your stay enjoyable. Our accommodations are thoughtfully equipped to provide both relaxation and functionality. We also acknowledge your concern regarding the desk space in the room, and we appreciate you bringing this to our attention. We strive to provide a complete work environment for all our guests and provide rooms with a desk in our executive and long-stay rooms. However, we regret to hear that our evening meal selection did not meet your expectations, and that you encountered delays with our room service. We understand how important timely and satisfying dining experiences are for our guests, and we apologize for any inconvenience this may have caused. Additionally, we are sorry to learn that the communication with our staff was not as attentive as we aim for it to be. Finally, it is great to hear that our breakfast was to your satisfaction. Our extensive breakfast buffet is crafted to offer a wide variety of choices to start the day right. We all hope that we will have the chance to welcome you back on another occasion. Kindest regards, Ryan Lala, Front Office Manager

To be avoided

트립어드바이저 평점 1.0/5

K9500JNarnaudl 비즈니스 - TripAdvisor 인증 리뷰

Dear Arnaud, Thank you for taking the time to share your feedback. We are deeply concerned to read about the challenges you faced during your stay. Our goal is to provide a warm and welcoming environment, and it is apparent that we fell short in delivering this experience to you. Regarding the interaction with our staff, we are sorry to hear that you felt your presence was not properly acknowledged, particularly during breakfast and at the bar. We take pride in our service standards and what you describe is not reflective of our usual guest experience. Additionally, we would like to extend our apologies for the inconvenience you experienced with the room furnishings and the absence of a desk in your room. Our Longstay and Executive rooms typically feature a work-friendly environment, and we regret any oversight in this area. Your feedback as a Platinum guest is invaluable, and we are truly sorry that we did not meet your expectations for loyalty recognition including an upgrade or flexible check-in and check-out options. We appreciate your loyalty and it is disappointing to learn that we did not convey this during your visit. Furthermore, the disturbance from our housekeeping team, especially when the 'Do Not Disturb' sign was displayed, is a matter we take seriously. Please accept our sincerest apologies. We will review your comments thoroughly with our team to enhance our service and ensure that our guests feel valued and supported throughout their stay. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ryan Lala, Front Office Manager

If you need a desk book somewhere else

트립어드바이저 평점 2.0/5

Usually C TripAdvisor 인증 리뷰

Dear Professor, Thank you for taking the time to share your feedback. We are sorry to hear about your dissatisfaction regarding the work amenities in our standard rooms. The table in the standard room is not ideal to work on for prolonged time. Our executive and long stay rooms only offer a full desk for those who require a dedicated workspace. We understand how important a comfortable and functional working area is for our business travelers. Your public feedback helps to inform guests who may not be aware or do not have access to more detailed information. Furthermore, we strive to offer competitive rates and amenities that cater to the needs of all our guests, whether they are staying for business or leisure. We regret that this aspect of your stay did not meet your expectations. Your personal email was well received and do not hesitate to contact us if we can offer assistance. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ryan Lala, Front Office Manager

Strongly recommended

트립어드바이저 평점 5.0/5

Noides76 가족 - TripAdvisor 인증 리뷰

Dear Guest, Thank you for this great review. We are truly delighted that your stay at Novotel Rotterdam Brainpark was marked by comfort and satisfaction. We are pleased that the spaciousness of our rooms, the comfort of our beds, and the range of amenities provided contributed positively to your experience. It is wonderful to hear that our staff's friendliness made a lasting impression and that the variety and quality of our breakfast buffet met your expectations. Your commendations are highly appreciated and serve as a testament to our dedication to service excellence. We look forward to welcoming you back soon. Kind regards, Ryan Lala, Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 860 리뷰 8/10 위치
  • 1,863 리뷰 7.2/10 객실
  • 1,140 리뷰 8.2/10 서비스
  • 20 리뷰 8.3/10 인터넷 가격
  • 857 리뷰 8.4/10 조식
  • 712 리뷰 7.9/10 청결도
  • 333 리뷰 8.8/10 분위기
  • 32 리뷰 2.6/10 웰니스 센터

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