Novotel Rotterdam Brainpark 4성

고객 평점 (ALL 평가) 4.4/5 1,547 리뷰

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호텔설명

호텔 추가 정보

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

숙박

호텔 위치

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
네덜란드

GPS:51.915489, 4.52958

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,547 리뷰

TripAdvisor 평가  4.0/5  1,409 리뷰

Good hotel. closed to Erasmus University

트립어드바이저 평점 4.0/5

Adem Y TripAdvisor 인증 리뷰

The hotel was in a great location, which is close to Erasmus university and not too far from public transport, as it allowed a day trip to explore Rotterdam. The room was modern with a nice bathroom and tv, room was clean and tidy. Also, food in the restaurant was good and tasty. In general, we had good stay at the hotel and at a reasonable price.

Dear Yavuz, Thank you for this review. We're delighted you found our location convenient for accessing Erasmus University and exploring Rotterdam. Our team takes pride in maintaining modern accommodations with thoughtful amenities, and we're glad you appreciated your room's comfort and cleanliness. It's wonderful to hear you enjoyed our restaurant offerings and found your stay to be good value. We hope you managed to take advantage of our proximity to Kralingse Bos for a relaxing stroll during your visit. We hope to welcome you back. Best wishes, Twan Trapman, Front Office Supervisor

Not to repeat

트립어드바이저 평점 1.0/5

Kevin Michael A TripAdvisor 인증 리뷰

Hotel is far below a 4-star. Room untidy, no chair, no table, no drinking water in the room, rough towels, real bad shower experience, no room service.

Dear Michael, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short of our usual standards. Only our executive and long-stay rooms are equipped with a table and chair suitable for working on a laptop for an extended time. We can also bring an extra table and chair to the room if needed. We deeply regret not recognizing your need for a table and chair. Our housekeeping team conducts thorough inspections between guests, and we will review your stay with our team. Regarding bathroom amenities, we have two separate towels, one is indeed rough and the second one is softer. The experience is is different for each guest and we understand that this may not have been to your liking. We provide room service but we will check with our staff why this service was not available to you. We apologize for this oversight. We also apologize for our housekeeping team trying to clean your room after check out time. The information was not present at our team that you preferred a late check out. We hope you will consider staying with us again in the future. Best regards, Ryan Lala, Front Office Manager

고객 평점 0.5/5

Jeonghun K. 비즈니스 - 전체(All) 통지 확인

한국 노보텔 대비 극명한 차이를 보여줌 35주년 역사 깊은 호텔이지만 전반적으로 아시아인에 대한 친절이나 서비스 부족 투숙 기간 중 마주한 직원들 중 단 2 명을 제외하고는 매우 불쾌한 수준 태도는 둘째고 식당 서빙시 술잔을 던지다시피 서빙하고 버젓이 술을 마시는 다른 손님이 있는데 이미영업이 마감 되었다고 불쾌하게 안내를 한다던가 체크아웃한 다른 반 청소를 하는데 필요한 도구함을 굳이 이용중인 방 양 쪽 입구를 막고 얘기를 하고 사진을 찍는데도 무반응 정말 최악의 경험 룸을 4개나 잡고 일행에게 좋은 호텔 체인이라 소개했는데 매우 부끄러웠음 그외 음식 청결 주차 등 만족 스러움

Dear k., Thank you for the feedback regarding your stay. We sincerely apologize that your experience fell short of expectations in multiple aspects. Our multilingual team strives to deliver consistent service quality to all guests, and we regret any instances where interactions might have seemed hurried. Regarding dining services, our restaurant staff undergoes regular training to maintain professional standards during all operating hours. Your comment about the checkout process has been noted, and we would like to remind guests that our self-checkout boxes remain available 24/7 as a contactless alternative. We hope we can provide you with an improved stay in the future. Kind regards, Twan Trapman, Front Office Supervisor

트립어드바이저 평점 4.0/5

Cian F TripAdvisor 인증 리뷰

I stayed at Novotel Brainpark, Rotterdam in July 2025. It cost 197 euros for 2 nights at the hotel, for a family of four which was pretty reasonable. The parking cost 10 euros a day which was not bad. Breakfast for kids was free but adults cost 24 euros each. The hotel was in a great location, as it allowed for a day trip to Amsterdam and allowed us to also explore Rotterdam. The room was modern with a nice bathroom and tv. Our room was room 914 on the 9th floor. It offered a great view across the area. Our room was cleaned everyday, which was unexpected. My only complaints were the fact that the Sofa bed was really hard and the pillows kept falling off and also the fact that the bathroom door did not lock at all. But otherwise I had a great stay at the hotel and it was a pretty reasonable price for the stay. The wifi was also really good at the hotel. I would recommend eating at the university for breakfast as it is really cheap and has traditional Dutch food to eat. Overall it was a good stay at an affordable price in a great location.

Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. Your recognition of our competitive pricing and premium accommodations is much appreciated. We apologize for the inconvenience you encountered with certain room features. Your feedback helps us maintain our high standards. Nonetheless, we are delighted that our prime location served your travel needs so well, allowing you to explore multiple cities with ease. We hope that you will return in the future. Kind regards, Twan Trapman, Front Office Supervisor

Solid

트립어드바이저 평점 3.0/5

Cortez S 가족 - TripAdvisor 인증 리뷰

We were searching for a buget hotel, and found Novotel. The staff was kind and the rooms spacious, but minimalist. There was no fridge. The bathroom was large, equipped with a shower, sink and toilet. The door had some scratches and it wouldn't close, though I was trying hard and pushing. The bed was a bit too soft, as you sank in it as soon as you lay down. The breakfast was solid, though the first day the pancake machine made undercooked (almost completely raw) pancakes. Also the metro station was nearby.

Dear Guest, We appreciate you taking the time to share your experience with us. We are delighted to read your comments about our welcoming team members and the generous dimensions of our accommodations. The spacious layout extends to our bathrooms, providing ample room for comfort. However, we sincerely apologize that some aspects of your stay did not meet your expectations. Our maintenance team has been notified about the bathroom door issue. We regret the inconvenience with the pancake preparation and have adjusted the settings of our breakfast equipment. Finally, we are pleased that you enjoyed our convenient location near the metro station, making it easy to explore Rotterdam. We hope to welcome you back for a more satisfying experience. Best regards, Twan Trapman, Front Office Supervisor

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 868 리뷰 8.1/10 위치
  • 1,765 리뷰 7.3/10 객실
  • 1,128 리뷰 8.5/10 서비스
  • 22 리뷰 8.9/10 인터넷 가격
  • 852 리뷰 8.1/10 조식
  • 669 리뷰 7.8/10 청결도
  • 308 리뷰 8.8/10 분위기
  • 32 리뷰 2/10 웰니스 센터

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