プルマン マイアミ エアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,874 件のレビュー

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5800 Blue Lagoon Drive, 33126 マイアミ, アメリカ合衆国

説明

ホテルのその他の情報

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

当ホテルの客室

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ホテル所在地

プルマン マイアミ エアポート

5800 Blue Lagoon Drive
33126 マイアミ
アメリカ合衆国

GPS:25.7819722, -80.291622

電話番号
ファックス +1 305-262-9049

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Tavolo

当ホテルのレストランでは毎日6時から11時30分まで朝食をご用意しております。レストラン「ラリビエラ」ではランチを月曜日から金曜日の11時30分から14時まで、ディナーを毎日18時から23時までご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,874 件のレビュー

トリップアドバイザーの評価  4.0/5  4,978 件のレビュー

2024エクセレンス認証

Not so good

トリップアドバイザーの評価 2.0/5

KH1Wythall トリップアドバイザー認証口コミ

Not so good, I booked this hotel as I thought the Pullman group of hotels were high end. The hotel looks like it needs a refurb. The rooms were not clean, hairs in the bath, skirting boards full of dust, not something you would expect from the Pullman Group. The breakfast was awful. The staff on reception are very nice.

Stop off between cruise n flight home

トリップアドバイザーの評価 5.0/5

Meander741994 Solo travel - トリップアドバイザー認証口コミ

Great way to spend some time rather than hours at the airport. Carry-on and shoulder bag were store behind the counter. I was able to find shade by the pool and just relax. There was also indoor seating with air conditioning in a variety of locations and an up scale restaurant to eat in, also A Starbucks at the entrance

Your perfect rating and review mean a lot, and we're glad you enjoyed such a wonderful stay thanks to our refreshing pool and comfortable amenities. We hope to welcome you back soon to Pullman Miami Airport Hotel.

Cant process refunds

トリップアドバイザーの評価 1.0/5

Vitorgama93 ビジネス - トリップアドバイザー認証口コミ

HORRIBLE!!! This hotel has been a complete headache. I made a reservation trough all accor and filed a price match guarantee but they did not respond for over 14 days. Therefore, i cancelled the reservation and now they just wont refund me or reply the emails. Tried calling a couple times and they say it takes 7-10 business days but it has been over 30 days. Just save yourself the hassle and dont stay here.

Dear Vitor, We sincerely apologize for the delay in processing. We understand your frustration and are truly sorry for the inconvenience caused. Your feedback is important, and we’re committed to making things right. Please give us a call at your convenience.

DO NOT STAY HERE!! !

トリップアドバイザーの評価 1.0/5

Grace M トリップアドバイザー認証口コミ

Stayed at the Pullman Hotel for a business trip and was less than impressed the minute we arrived. The parking lot is always packed and there are always corporate events happening that make the place look like it is the place to be. Unfortunately, I wish I had never arrived there. The first room I received was so dark and dirty. There was a hole in the ceiling with a pipe sticking out of it above the shower, the bathroom countertops were coming apart from the wall, my bathroom towels had stains on them, and my bedsheets had stains on them as well. The carpet looked dirty, so I kept socks and shoes on at almost all times and there was thick dust on the desk in the room. I refused to shower in that room and when I went to the counter t later that day to request a new room the associate was very friendly and willing to assist. He advised me he would bring the new room key to me once it was ready. He shows up to the first room and immediately had an attitude and wanted to see the hole in the ceiling. I proceeded to show him the hole and he pretends he can't see it at first. This is a metal galvanized pipe with a ring around it, it's not a pin hole. Then when I point it very obviously out to him, he says, "that's not a hole that's just a scratch from where we were fixing the roof but if you just want a new room whatever." Mind you I am on the 3rd floor of a 14-floor hotel. He proceeds to move me to the 8th floor on the other side of the hotel for the remainder of my stay. Upon entering the room everything seemed clean, you can smell the bleach, countertops are connected to the wall, but the hole in the shower is also in this room as well. I contacted the other travelers with me to inquire if this is in their rooms also, and it was. So, for the remainder of my trip, I had to shove a towel in there to allow myself to shower in somewhat feel as I had privacy. The bed was awful and squeaked, the pillows were awful, and it was the worst night's sleep ever. Also, I realized when I booked this that it was an "airport" hotel. I have stayed frequently at airport hotels and never had issue. However, this was the exception to the rule. The windows are like paper, the smell of Jet fuel is extremely strong, and the building shakes when the plane flies in. The Jet fuel smell is not a light smell. Myself and my other travel companions staying in other rooms had bad migraines all day during the 3 days we stayed there. It was truly as if we were right on the fuel deck with the plane. Breakfast is also not included in the price of the stay, which is fine, however, for almost $30 a plate for breakfast it was definitely not worth it and we barely picked at our food. Eggs were cold, and also, we received incorrect items but had no time to wait for them to fix. Our parking was supposedly comped due to the issues we were having, but we were charged $30 a day anyway. The parking is also a mess, when I asked where to park, I was strictly told not to park in the employee parking, but rather to find a spot of dirt or grass and park there if there wasn't other parking available. I was not in an SUV but rather a very small compact car that did not fare well to that as an option, but we made do. All in all, Stay anywhere else, but this place is not worth your money!

Dear Grace, Thank you for sharing your review. We're very disappointed to hear about your recent stay with us, and we'd like to offer our sincerest apologies. This is not the experience we want for our guests, and we're alarmed to hear about this. Please reach out to us when you get a moment so we can discuss this further.

Okay

トリップアドバイザーの評価 4.0/5

Camper711074 トリップアドバイザー認証口コミ

I stayed at this hotel before leaving for a cruise. The hotel lobby was nice, the pool area, onsite restaurant and bar were nice. The rooms could use a little make over especially the carpet it was a tad dingy looking and worn. The bed could also use a new mattress top. The housekeeper just kept knocking on the door early in the morning check out wasn’t until 12. We felt a little rushed to leave. A few fast food places were in walking distance, there was also a Publix near by. All in all I would rate this hotel a 7 out of 10.

Thank you for your feedback. We're happy to hear that you enjoyed our amenities and the location during your stay with us. However, we will be sure to consider your comments regarding room upgrades and mattresses as we continue to enhance our guest experiences. We will also speak to our housekeeping staff to ensure that our hospitality standards are being met. It was a pleasure having you and we hope to welcome you back for a more seamless stay.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 712 件のレビュー 5.1/10 快適さ
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  • 325 件のレビュー 5.8/10 朝食

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マイアミのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。