Mercure Hotel Saarbruecken Sued 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 152 件のレビュー

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Mercure Hotel Saarbruecken Sued - Image 1
Mercure Hotel Saarbruecken Sued - Image 2
Mercure Hotel Saarbruecken Sued - Image 3
Mercure Hotel Saarbruecken Sued - Image 4
Zinzinger Str. 9, 66117 SAARBRUECKEN, Germany

説明

ホテルのその他の情報

  • 100 air-conditioned, partly modernized rooms, renovated bathrooms with tubs

  • 381 m² of event space spread over 7 event rooms with natural light

  • 120 on-site parking spaces (also suitable for trucks and buses)

  • Garden terrace with a seasonal outdoor swimming pool

  • Excellent transport links to the city center, A6 highway (Metz/Mannheim) and airport

当ホテルの客室

ホテル所在地

Mercure Hotel Saarbruecken Sued

Zinzinger Str. 9
66117 SAARBRUECKEN
Germany

GPS:49.20972, 6.966023

電話番号
ファックス +49 681 5863300

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

L'ORANGERIE

"L'Orangerie" restaurant with sun room is usually open daily until 10 PM. Please confirm our current opening hours before your arrival. The kitchen provides culinary delights and international dishes, both inside and on the terrace.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  152 件のレビュー

トリップアドバイザーの評価  3.5/5  684 件のレビュー

The worst hotel i've ever stayed in.

トリップアドバイザーの評価 1.0/5

cristina p トリップアドバイザー認証口コミ

I've booked this hotel for two weeks. If I knew what conditions are here I wouldn't book it even for one night. The smell of dust and old carpet is disgusting. You can not sleep due to the the noise form corridor and from neighbours, the doors are so old and the walls are so thin. You wake up several times a night because of the unbearable noise. Is the worst hotel I've ever stayed in. The staff can't do nothing about that as the hotel is extremely old and not renovated at all.

Dear Cristina, Thank you for taking the time to share your feedback, We're sorry to hear that your experience did not meet your expectations. But honestly we do not have any carpet in the hotel anymore due to our last renovations by beginning of 2023. Therefore we are wondering if you are evaluating the right hotel in Saarbruecken? We have invested permanently in our house since 2016. All 100 bathrooms have been completely renovated, the air conditioning and the heating system with 100 heaters have been modernized and brought up to the latest state of the art. We have also renovated the public area and the restaurant, as well the restaurant furniture and lobby furniture have been replaced. The floors were also replaced in all guest rooms in 2023 and the new Mercure box spring bed has already been installed in some rooms. The elevator was also replaced and renewed in 2022 as well as all windows to a modern, energetically up-to-date versions. As you can see, the entire hotel is gradually being modernized and progress is being made step by step. It would be our pleasure to welcome you again. We would like to convince you of our service. We hope to welcome you again in the future. Best wishes, Ihr Team vom Mercure Hotel Saarbrücken Süd

Friendly and helpful staff. Hotel was somewhat run down.

トリップアドバイザーの評価 3.0/5

DavidJerseyCI Couples - トリップアドバイザー認証口コミ

Hotel is conveniently situated off the Autobahn. The plus points are the staff, all of whom were helpful and friendly. This was especially the case in the restaurant in the evening and for breakfast. Flexible and able to accommodate for wife’s gluten-free diet. Delicious Wiener Schnitzel. Breakfast was adequate-Not sure warranted price however. Free parking. The room. Did not feel clean and there were things that were worn eg handle to shower only had one screw. Duvet was for a single rather than double bed albeit given two duvets. Toilet was tiny and difficult to use at night without waking up partner- we are people of a certain age! Bathroom adequate. Room had kettle and coffee machine.

Dear David, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well, and others where we can improve. The renovation of our hotel will continue step by step. We have already renovated and modernized all 100 bathrooms, the restaurant and the lobby, the facade, some of the furniture and bedding and the air conditioning and heating system. A few rooms are equipped with new carpets or parquet as well. We would be delighted to welcome you again with us. We would like to convince you of our service. We are looking forward to welcome you again. Thank you for your time and your stay! Best regards, Sven Keil – General Manager

nice hotel

トリップアドバイザーの評価 4.0/5

781willi ビジネス - トリップアドバイザー認証口コミ

This hotel is nice. It is close to the french border and very silenze. For parking there is a lot of space.The rooms have everything what you need. Bathroom is clean. Internet is very fast and good perfect for business people.

Dear 781willi, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well. Therefore we certainly do hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd. Thank you for your time and your stay! Best regards Sven Chr. Keil - General Manager

Good hotel, grumpy staff.

トリップアドバイザーの評価 3.0/5

Piet d Solo travel - トリップアドバイザー認証口コミ

Stayed here on my way to Switzerland. Booking via the app was Easy, and hotel is easy to find. Checking was s bit slow because covid means filling in everything that accor already knows.... by pen on a piece of paper. And the receptionist wasnt happy with my handwriting, so I got to do it twice... sigh. Room was good, Welcome drink was much appreciated, bar-lady was Friendly! wifi was good to do a zoom-call. Breakfast was Good, but again staff a bit short: use the plastic gloves and follow the walking-directions or you will be told off, even if you are the only person in the breakfast-room. I like the hotel, and the location is convenient for my travels, but not sure if I like the staff.

Dear Piet, thank you for having taken the time to rate our Mercure Hotel Saarbrücken Süd so well, here on Tripadvisor. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well, and others where we can improve. We do not hide the fact that we have to respect and follow the local hygiene rules and that is why we have to controll if our guests are tested or vaccinated. Unfortunately all our guests has to fill out the Covid 19 registration form in handwriting. We hope that you will understand that we have to follow that local and onging hygiene rules. The health of our guests and employees is very important to us. Now we certainly do hope that upon your next visit in Saarbrücken, you will choose our Mercure Hotel Saarbrücken Süd again. We are looking forward to welcome you again and make sure everything goes 100% smooth this time. Best regards Sven Keil - GM

Disgusting smell!!!

トリップアドバイザーの評価 1.0/5

151natasham トリップアドバイザー認証口コミ

We chose this place for one night!!Thanks God!!!What a stinky hotel!Carpet is so so old and stinky that make you so sick!!!i would Not recommend this hotel!It looks like they update hotel but sorry smell of dust and dirt from carpet it is so dominant that you can’t see anything!!!Shame!!What is going with Germany and Hotels!!This is third bad experience of poor quality of hotels!!!

Dear 151natasham, thank you for having taken the time to rate our hotel here on Tripadvisor. We do highly appreciate this effort, since it gives us the chance to react and also, like in your case, to clarify certain things. We do not hide the fact that in some instances, a room is not in total modernized or has still a carpet. We try to modernized it step by step. Lobby, all bathrooms, furnishings, air con and heating, partly beds, facade were already made and changed. Therefore we offer as well room types with parquet or a room without a carpet for people with allergic suffers. Now we certainly do hope that upon your next visit in Saarbrücken, you will choose our Mercure Hotel Saarbrücken Süd again. We are looking forward to welcome you again and make sure everything goes 100% smooth this time. Best regards Sven Keil - GM

との提携 TripAdvisor

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  • 160 件のレビュー 6.7/10 清潔さ
  • 114 件のレビュー 5.3/10 料理

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