描述
酒店其他优惠
-
位于凯恩斯中央商务区的滨海大道上
-
5 家店内餐厅、IGA、美发沙龙、按摩和更多服务
-
从酒店到宽敞的三卧室公寓,我们提供多种房型
-
酒店毗邻新凯恩斯水族馆和凯恩斯所有值得一去的地方
-
靠近会议中心和商务区
我们的客房
第 页,共 页
酒店位置
曼特拉三部曲酒店
101 105 Esplanade
4870 凯恩斯
澳大利亚
GPS:-16.918636, 145.775751
抵达和交通
第 页,共 页
Cairns Performing Art Centre
文艺
访问: 0 m / 0 mi
Convention Centre
娱乐中心
访问: 0 m / 0 mi
Casino
赌场
访问: 0 m / 0 mi
Cairns Aquarium
水族馆
访问: 0 m / 0 mi
Cairns Showgrounds
娱乐中心
访问: 0 m / 0 mi
Cairns Art Gallery
文艺
访问: 0 m / 0 mi
第 页,共 页
Botanical Gardens
公园
访问: 0 m / 0 mi
Daintree Rainforest
树林/森林
访问: 0 m / 0 mi
Munro Martin Parklands
公园
访问: 0 m / 0 mi
Reef Fleet Terminal
码头
访问: 0 m / 0 mi
Palm Cove
海滩区
访问: 0 m / 0 mi
Esplanade Lagoon
公园
访问: 0 m / 0 mi
第 页,共 页
The Pier dining and shopping
饭店和咖啡厅区
访问: 0 m / 0 mi
Cairns Central Shopping Centre
购物中心/商场
访问: 0 m / 0 mi
DFS Galleria shopping
购物中心/商场
访问: 0 m / 0 mi
Esplanade Dining
饭店和咖啡厅区
访问: 0 m / 0 mi
DFO Shopping Centre
购物中心/商场
访问: 0 m / 0 mi
Smithfield Shopping Centre
购物中心/商场
访问: 0 m / 0 mi
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 不允许携带宠物
- 穿梭巴士
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
游泳馆
Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.
健身中心
非合约照片
After a work-out in the gym, cool off with in our 25 metre lap pool. You'll find everything you need to stay fit at Mantra Trilogy.
我们的客人评论
Highly recommended for the price
Tripadvisor 评级 5.0/5
Steve T 经 TripAdvisor 认证的评论
Pretty good.
Tripadvisor 评级 3.0/5
Daniel M 经 TripAdvisor 认证的评论
Hi Daniel, Thank you for sharing your feedback with us. We appreciate your detailed review of your recent stay. We're pleased to hear that you enjoyed our central location and found our rooms to be nice and clean, despite a few minor marks. We apologise for any inconvenience caused by the parking situation and the bed configuration not meeting your expectations. We sincerely apologise for the incident with your child being sick during the night. It's disappointing to hear about the initial miscommunication regarding the cleanup, but we're glad our team promptly addressed the issue when brought to their attention. We value your feedback and will use it to improve our services and ensure a more seamless experience for our guests in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay. Warm regards, Emil Gan General Manager Mantra Trilogy Cairns
Terrible experience
Tripadvisor 评级 1.0/5
RSSHAH7 家庭住宿 - 经 TripAdvisor 认证的评论
Hi RSSHAH7, I'm terribly sorry to hear about your disappointing experience at our hotel. As a loyal Accor member for over 20 years, your satisfaction is incredibly important to us, and I sincerely apologise for the issues you encountered during your stay. I understand your frustration with the lack of service provided by our front desk team. We strive to ensure all guests have a comfortable and enjoyable stay, and it's clear we fell short on this occasion. Regarding the misunderstanding about room services, we regret any confusion caused. While we don't have a restaurant on-site, we do have several dining options in our building complex, and we offer the convenience of charging meals from select restaurants to your room account. I would like to personally address your concerns about the refund and ensure that this matter is resolved to your satisfaction. Please contact me directly so that I can assist you further. To assist you further with the refund issue, could you please provide me with the name under which the booking was made? This will enable me to follow up on the issue promptly and ensure it is resolved to your satisfaction. Once again, I apologise for the inconvenience caused and appreciate your feedback, which helps us improve our services. Best regards, Emil Gan General Manager Mantra Trilogy Cairns
Excellent location!
Tripadvisor 评级 4.0/5
Aleksandra c 经 TripAdvisor 认证的评论
Hi 319aleksandrac, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our excellent location and the convenience of accessing the Esplanade from our pool and BBQ area. We appreciate your comments about our clean and comfortable rooms. Regarding the room cleaning service, we do offer this on request for longer stays to respect our guests' privacy and environmental considerations, but we'll ensure our communication on this is clearer. We understand parking can be limited, especially during peak times, and we operate on a first-come, first-served basis. However, we're glad this did not detract from your overall experience. We hope to welcome you back to Mantra Trilogy Cairns in the future! Best regards, Emil Gan General Manager Mantra Trilogy Cairns
Totally Disappointed
Tripadvisor 评级 1.0/5
148markq 商务住宿 - 经 TripAdvisor 认证的评论
Dear Mark, I am sorry to here that you couldn't make your reservation with us. We do offer discounted rates that have a no cancellation stipulation. As you booked through a 3rd party website, on one of these rates we are unable to offer credit or refund Kind regards, Guest relations.
合作伙伴包含 TripAdvisor