美憬阁索菲特奥克兰温莎大酒店 5 星

客户意见评级 (ALL 评级) 4.0/5 1,535 评论

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58 60 Queen Street, Auckland Cbd, 1010 奥克兰, 新西兰

描述

酒店其他优惠

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

我们的客房

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酒店位置

美憬阁索菲特奥克兰温莎大酒店

58 60 Queen Street, Auckland Cbd
1010 奥克兰
新西兰

GPS:-36.845635, 174.766814

电话
传真 +64 9 309 9978

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

COOKE'S RESTAURANT AND BAR

享用最美味的佳肴，食材均取自当地传统农副产品，包括符合可持续发展标准的肉类、有机鸡肉、采用可持续延绳钓方式捕捞的鱼、散养鸡蛋、有机牛奶、有机和生物动力葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  1,535 评论

TripAdvisor 评级  4.5/5  1,097 评论

卓越奖 2024

5 stars to the head chef, his team and the hotel, highly recommend ♥️

Tripadvisor 评级 5.0/5

R3102EGvictoriaa 经 TripAdvisor 认证的评论

Absolutely beautiful hotel, from food and fittings to decor.. but the person I really want to give all the stars to on this occasion is the Head Chef (Jay) who has single handedly made the most delicious buttermilk fried chicken recipe I have ever tasted. It’s worth a visit just for this… you will not be disappointed I promise! Thanks team, especially Jay, Fable is so lucky to have you!

Excellent experience at Fable!

Tripadvisor 评级 5.0/5

banditprincess Solo travel - 经 TripAdvisor 认证的评论

Great location near the harbor. Good eats in the area. Special thanks to concierge LEO for his patience and knowledge in helping me plan my train trip around South Island, NZ. Also he suggested day trips, ferry to Waiheke Island, local museums (the Māori exhibit and presentation at the Auckland Museum is very moving. ) Thanks again LEO!

Great Experience!

Tripadvisor 评级 5.0/5

macco760 经 TripAdvisor 认证的评论

We loved our stay, everything was fabulous. Check in process was very welcoming and helpful staff. We’re Auckland locals and have had lovely ‘staycation’ with this hotel. Room was tidy and clean. We would recommend to trying out food at their restaurant, really nice food and impeccable service, thanks to our wait person Sam, he really looked after us well. Thank you Fable for making our staycation memorable.

Nice hotel breakfast terrible

Tripadvisor 评级 4.0/5

wendybatch 经 TripAdvisor 认证的评论

I stayed here last night in two interconnecting rooms with family. The hotel is lovely and we appreciated the juice and brownies served on check in. The rooms are nice and we loved the tea service and teas provided. It was my son's birthday last week and my grandsons is this week. We were given room upgrades and a small cake for the birthday boys which was a nice touch. The staff were friendly and helpful and we were very happy with our stay until breakfast this morning. I love a good hotel breakfast but this just wasn't it. There was a very small selection of cold items on the buffet and a menu of 4 hot items to choose from. Despite there still being an hour of service left, some of the trays were empty and not replaced. Tea was included but you had to serve yourself and coffee was at extra charge. For a hotel of this standard that is disappointing. Even though we were one of two tables occupied we had to clear the table ourselves to make room for the hot breakfast while the waitress stood chatting at the bar. To make it even worse, my daughter told the member of staff that we were unhappy with breakfast and he apologised but didn't ask for details. I would not stay here again for this reason. Other hotels in Auckland offer much better options.

Take care when booking

Tripadvisor 评级 1.0/5

David W 经 TripAdvisor 认证的评论

Take care when booking and on the information required for the Credit Card Authorization Form When I made a booking (at a very good rate) I initially was not prompted to provide any credit card details. After the booking was made, I was requested to provide the following as part of the Credit Card Authorization Form 1) Completion of the Form 2) Copy of both the front and back of my credit card (which would have provided the security code) 3) An additional valid form of ID Clearly time-consuming, having to scan and send multiple documents but also unsafe in terms of the information provided. Also, they were not interested in taking my credit card details over the phone. Not a good experience and it could also provide information that no one should provide when e-mailing

Dear guest, Thank you for taking the time to share your concerns regarding the booking process and the requirements for the Credit Card Authorization Form. We sincerely apologize for any confusion and inconvenience this may have caused you. To address your concerns directly and provide a more detailed explanation of our terms, conditions, and the reasons behind our policies, we kindly ask you to reach out to our reservation manager at resmgr@fableauckland.com. Our team is committed to ensuring your comfort and security and would be more than happy to clarify any aspects of our booking process. We truly value your feedback as it helps us improve our services. We hope to have the opportunity to better serve you in the future and ensure a more positive experience. Warm regards, Leo Lisichkin Chief Concierge and Guest Experience Manager Fable Auckland

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其他网络用户评价我们的酒店

  • 939 评论 8.6/10 位置
  • 1,372 评论 7.1/10 房间
  • 1,206 评论 7.8/10 服务
  • 25 评论 1.6/10 上网
  • 776 评论 5.2/10 舒适度
  • 572 评论 8.1/10 氛围
  • 376 评论 6.9/10 早餐
  • 317 评论 6.1/10 清洁度

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