铂尔曼美里海滨酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 3,252 评论

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铂尔曼美里海滨酒店 - Image 1
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Lot 1347 Miri Waterfront, 商业中心, 沙劳越, 98000 美里, 马来西亚

描述

酒店其他优惠

  • 方便前往美里市中心

  • 上网角和覆盖整个酒店免费无线网络

  • 所有客房都可欣赏海景或河景

  • 拥有全天候安保措施的室内停车场

  • 从位于 24 楼的行政休闲区，可以欣赏令人惊叹的 360 度城市景观。

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酒店位置

铂尔曼美里海滨酒店

Lot 1347 Miri Waterfront, 商业中心, 沙劳越
98000 美里
马来西亚

GPS:4.398145, 113.985265

电话
传真 +60 85-323 999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,252 评论

TripAdvisor 评级  4.0/5  601 评论

Not 5 star hotel experince like in KL & Spore.

Tripadvisor 评级 3.0/5

Odyssey753781 经 TripAdvisor 认证的评论

Chinese woman working at counter during check in look so serious & have not welcoming attitude. im suprised the pullman hotel is not the same like in KL & singapore. Btw only the bellboy are smilling & helpful. During check out ,malay male staff was nice & friendly. Apologies didnt get their names. Room was okay, have a nice view & breakfast have several options but some the foods were spicy. Overall it was okay & thinking want to try other hotel like marriot hotel next time.

My frist lovely trip in miri and thank for the most warm welcome from the staff.

Tripadvisor 评级 5.0/5

Bejovial2001 经 TripAdvisor 认证的评论

A huge thank you to mr.nasruni for providing first class bartending service and professionalism. Thank you to the staff in my favorite lounge for their service and warm greetings especially ms.sharon and ms.stephenie. And the fast respond services from the hsk team for cleaning of the room and from runner side for help check tv remote. Hope to your all soon I will come back again and again.

Dear Valued Guest, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager.

Lousy Breakfast Service!

Tripadvisor 评级 2.0/5

jokl78 商务住宿 - 经 TripAdvisor 认证的评论

Room was ok. However poor breakfast. Glass plate and bowl they are all dirty. Both days also dirty. The cook at the egg station always showing hwr black and sour face for both days too. Not sure what is wrong with her. Food quality also dropped.

Dear jokl78, We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you. Warm regards, Jean Guest Experience Manager.

Very comfortable stay

Tripadvisor 评级 5.0/5

ryansg 经 TripAdvisor 认证的评论

The hotel location is very central. It's a short walk to the new Times Square and there are plenty of restaurants and convenience stores nearby. The rooms are spacious and clean, and I love the big windows that provides a great view of the city or the sea. The beds are firm and comfortable. The breakfast spread is magnificent. There's a large selection of food. I loved the Sarawak laksa, and meat curries. Do note that it's RM68/person, if you did not include breakfast in your room booking. The executive lounge had wonderful views and the spread was good there too. Outside of breakfast and cocktail hour, there is no food, only drinks are available. Service was excellent and a highly of my stay. - Really appreciate the executive lounge staff for helping to bring food and drink to my aged parents. - Our service requests were attended to promptly (e.g. they sent maintenance to look at a bathroom leak almost immediately). - The cleaning staff smiled and greeted guests, and they were prompt with cleaning the rooms and replenishing water and toiletries. The gym has an improved layout, it's more spacious and easier to move around. However, the counter was unmanned, which made it tricky to get someone to turn on the jacuzzies. Do note the spa is currently closed. My family and I booked 4-5 rooms for a week to celebrate CNY and noticed a few areas which could be improved: 1. The aircon system is noisy, ranging from a humming sound to knocking as the thermostat disengages (this was in 2316). 2. Please replace the off-brand TV remotes. Most of them were hard to operate or the keys were stuck, and they kept increasing the volume or made it impossible to turn off the TV, as the TV would keep turning itself on. It drove me nuts before I figured out the problem and removed the batteries from the remote. 3. Our check in was delayed. We got one room at around 5pm, and we had to check in person a few times when recep said they would call. It was CNY and the hotel was fully-booked, and I can understand the difficulty but most hotels would offer to comp a couple of drinks for the delay. 4. I wanted to upgrade one of the deluxe rooms to access the executive lounge, but was told it was RM100/pax to access the lounge and another RM100 to upgrade the room. This is a lot more than booking the executive room in the first place. Maybe review how people can pay for upgrades more easily?

Dear ryansg, We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you. Warm regards, Jean Guest Experience Manager.

地点便利

客户意见评级 5.0/5

陈. 情侣住宿 - 所有已确认评论

很好

尊敬的 Ho Ping T.： 感谢惠赐有关下榻 Pullman Miri Waterfront 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Best Regards, Dayang Roszina Assistant Front Office Manager Front Office Department PULLMAN MIRI WATERFRONT LOT 1347 WATERFRONT COMMERCIAL CENTRE 98000 MIRI SARAWAK – MALAYSIA T. +(6… 888 - F.+(6… 998 H9…

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其他网络用户评价我们的酒店

  • 1,054 评论 9.5/10 位置
  • 2,913 评论 7.6/10 房间
  • 1,919 评论 7.8/10 服务
  • 54 评论 7.2/10 上网
  • 1,321 评论 8.2/10 舒适度
  • 1,198 评论 5.3/10 清洁度
  • 814 评论 7.5/10 早餐
  • 404 评论 8.7/10 氛围

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