Novotel Goa Resort & Spa 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 062

Novotel Goa Resort & Spa - Image 1
Novotel Goa Resort & Spa - Image 2
Novotel Goa Resort & Spa - Image 3
Novotel Goa Resort & Spa - Image 4
Pinto Waddo, Off Candolim Road, Candolim, Bardez, 403515 GOA, India

Описание

Особенности отеля

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

Наши номера

Расположение отеля

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.520575, 73.769631

Телефон
Факс +91 832 711 2425

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

FOOD EXCHANGE

The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 062

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 712

Good Hospitality, Comfortable stay,Interesting Activities!!

Примечание: Tripadvisor 5.0/5

apekshat2016 Семьи - Реальные отзывы TripAdvisor

This was our third stay at Novotel Resort and Spa. It was a comfortable stay with clean and comfortable rooms. We really enjoyed the swimming pool and the floating bar. The staff is polite and courteous. Its proximity to the Candolim beach with free shuttle service is an added advantage. The food spread is also amazing.

Met expectation

Примечание: Tripadvisor 5.0/5

Maps47416422281 Реальные отзывы TripAdvisor

The stay was good, overall good experience, ac gave a little problem from the second day, although help desk attended the issue, however the cooling did not expectation. The food would need some changes. The service was over all meeting expectation. The taste of the food can be looked into

Review of Novotel Spa and Resort, Candolim, Goa (Stay: April 3-6, 2024)

Примечание: Tripadvisor 2.0/5

Himal S Семьи - Реальные отзывы TripAdvisor

Review of Novotel Spa and Resort, Candolim, Goa (Stay: April 3-6, 2024) Rating: ⭐⭐ (2/5) My recent stay at the Novotel Spa and Resort in Candolim, Goa, was far from the relaxing getaway I had anticipated. My family and I encountered a series of disappointments that marred our experience right from the beginning. Accommodation Mismanagement: Despite booking two rooms well in advance with a request for them to be close to each other, we were initially assigned rooms on different floors. This oversight required additional arrangements to rectify, causing an unnecessary inconvenience. Dining Disappointment: Our first meal at the resort's restaurant on April 3 was a frustrating experience. The staff, particularly Shailendra, lacked professionalism in their service. Recommendations for food were not only poorly made but resulted in an excessive wait time exceeding an hour. The situation escalated when Mr. Prasanjit, presumably the manager, approached us with a dismissive inquiry about whether we were "waiting for something," completely oblivious to the delay we were experiencing. Unprofessional Staff: The general attitude of the staff, both at the restaurant and the swimming pool area, was noticeably unprofessional. The conduct and communication skills of the personnel were disappointing. A particularly concerning observation was the apparent discrimination in treatment between Indian and foreign tourists, especially noticeable in how different types of towels were distributed at the pool. Request for Improvement: It is imperative for the management of Novotel to address these issues seriously. The quality of service should not only be a priority at the front desk but should be consistent throughout all areas of the hotel, under the supervision of trained and professional staff. Conclusion: Our stay at Novotel Spa and Resort in Candolim was undermined by a series of service failures and unprofessional conduct by the staff. While the physical amenities of the resort may meet expectations, the quality of service profoundly impacts the overall experience. I hope that the management will take these concerns seriously and implement necessary improvements to better serve their guests in the future.

Nightmare at Novotel

Примечание: Tripadvisor 1.0/5

Aditi P Реальные отзывы TripAdvisor

I visited Novotel resort n spa Candolim with my 6 month old baby in April 2024 and I had the worst experience on the last day of my stay.. since I had a flight to catch n overall travel time was 6 hour plus I decided to keep the expressed milk in the hotel deep freezer.. I called the guest service and they sent a very amateur boy to do the course… I specifically mentioned “ es bottle me milk hai esko sidha Rakho milk girna nahi chahea n handled him bottle of 200ml expressed milk n ice packs which was gonna be of use while travelling.. later after few hours when I was about to check out I called the guest service line again to give me back the bottle of milk n the ice pack.. another boy comes n hands me the ice pack n empty milk bottle n when I confronted him asking where’s the milk in the bottle he had no answer to it.. this was my horrible experience at Novotel.. 80% of the staff working there are amateur kids who don’t know how what’s are etiquette, hospitality.. later the manager tell me usko laga milk kharab ho Gaya hai esiliye usne phek Diya.. without tell me they threw all the 200 ml pumped milk.. all the new moms out there would know the pinch of 200ml pumped milk to be thrown away.. I would just say think all the new mom travelling with their infant please think 1000 times before going visiting here don’t know what horrible experience would u get here.. also the Accor group should think before adding these kind of Hotels in their group if they wish to maintain their standards..

Family vacation

Примечание: Tripadvisor 5.0/5

Resort18229274867 Реальные отзывы TripAdvisor

Overall stay and food is amazing at Novotel. And the best part is the staff is so humble and helpful I would like to thanks staff members Mr Vaibhav, Mr Shailendra, Simran, shubhadra,Mr Sanjib who served best to make our stay wonderful. Best resort I must say.

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Другие интернет-пользователи оценили наш отель

  • 435 Отзывов 9.1/10 Расположение
  • 802 Отзывов 6.7/10 Номер
  • 1 480 Отзывов 8.5/10 Сервис
  • 6 Отзывов 7.1/10 Интернет
  • 316 Отзывов 8.7/10 Бассейн
  • 315 Отзывов 8.5/10 Завтрак
  • 308 Отзывов 6.1/10 Чистота
  • 122 Отзывов 8.6/10 Велнес-зона

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