Ibis Styles Massy Opera 3 stars

Customer review rating (ALL Rating) 4.1/5 603 reviews

Ibis Styles Massy Opera - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Fiber-optic broadband Wi-Fi throughout the hotel

  • 24-hour reception and attentive staff

  • Restaurant open at noon and evening, except on Friday evenings

  • Bar and snacks accessible 24 hours a day

  • Seminar rooms available for your meetings

Our accommodation(s)

Hotel location

Ibis Styles Massy Opera

6 Rue De L Opera
91300 MASSY
France

GPS:48.732498, 2.289249

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant la clé de Sol

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  603 reviews

TripAdvisor Rating  3.5/5  91 reviews

Very bad stay.

Customer review rating 1.5/5

Frequent T. Business - Confirmed reviews ALL

Very bad stay, problem with warmers, only working into the bathroom, shower support damaged and there was water projected everywhere, cleaning to be improved. Unfortunately I noticed it very late into the night and in the morning before leaving (stay for ine short night), so no opportunity to do a claim about it, I only wanted to leave. On people side, person at reception was not kind and professional. Will never come again.

Bof

TripAdvisor rating 2.0/5

27fog Families - TripAdvisor review

Hôtel bruyant et ne possédant pas de parking privé . Chambres non entretenues côté matériel avec robinetterie cassée , moquette hors d âge , insonorisation côté rue à revoir et du froid qui passe par la fenêtre . Le petit dej sauvé cette expérience que je ne referais pas

1 nuit à Ibis style Massy Opéra

TripAdvisor rating 3.0/5

Fabien A TripAdvisor review

Une nuit passée dans cet établissement. Accueil normal et Check in facile. Localisation pratique pour notre week end. Par contre côté chambre, très déçue pour moi qui suis habitué aux hôtels du groupe Accor. Salle de bain avec des traces d’humidité. Chauffage via d’un bloc de climatisation qui ne marchait pas. Difficile d’avoir un dépannage mais nous étions fatigués de notre journée Parisienne et il était déjà 22h. La nuit fut donc un peu fraîche mais heureusement que la literie et sa couette sont de qualité. Un point positif est la dame qui gère le petit déjeuner car elle est à l’écoute et fait au mieux pour satisfaire à votre demande.

Good breakfast, comfortable room

Customer review rating 4.0/5

Marie Families - Confirmed reviews ALL

15 minutes walk from the metro. Good varied breakfast. Unfortunately no restaurant on Friday evening and no kettle in the room.

Dear Marie, We thank you for your feedback. Our restaurant is open from Monday lunchtime to Friday lunchtime and from Monday evening to Thursday evening. Our rooms do not have a courtesy tray with kettle. At reception, we offer our customers a drinks fountain dispensing hot, fresh and temperate water. Best regards, The reception

Can’t fill hot water bottle

Customer review rating 3.0/5

Kim Couples - Confirmed reviews ALL

It is incredibly shocking to not be able to have a hot water bottle filled. It was quite cold in France and having asthma, the hot water bottle would have helped me throughout the night, which it didn’t because the receptionist was unwilling to fill it for me. In addition, the tea is quite expensive. You get a small amount and need to pay a little less than 3£, which is the price of a whole tea pack !

Good morning, We are surprised to read that our staff refused to allow you to fill a water bottle. Service that we regularly provide to our customers. As for your remark on the price of tea, the price is €2.80 served with a candy and sugar. Price completely within the market price. Sincerely, Ibis Styles Massy Opéra team

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Other web-users rate our hotel

  • 213 reviews 6.7/10 Location
  • 482 reviews 5.5/10 Room
  • 457 reviews 8.6/10 Service
  • 10 reviews 5.9/10 WiFi
  • 273 reviews 8.7/10 Breakfast
  • 198 reviews 6.6/10 Cleanliness

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