ibis Styles Paris Nation Cours de Vincennes 3 stars

Customer review rating (ALL Rating) 4.4/5 729 reviews

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ibis Styles Paris Nation Cours de Vincennes - Image 1
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96 Cours De Vincennes, 75012 PARIS, France

Description

Hotel extras

  • The hotel is certified ALLSAFE with on-site catering solutions available

  • A peaceful green garden in the center of Paris

  • All of our rates include breakfast and WIFI

  • Hotel ideally located with easy access to the main Parisian attractions and monuments

  • Connecting Family Rooms for 4 people

Our accommodation(s)

Hotel location

ibis Styles Paris Nation Cours de Vincennes

96 Cours De Vincennes
75012 PARIS
France

GPS:48.846876, 2.408013

Telephone
Fax +33 1 43 43 45 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  729 reviews

TripAdvisor Rating  4.0/5  195 reviews

Our suitcases were forced and we were robbed inside our rooms!!

TripAdvisor rating 1.0/5

nyantoine TripAdvisor review

We were supposed to stay 3 nights in this hotel. After our first night, my wife, 2 kids, and I went out in the morning and returned in the late evening. We then found our 4 suitcases have been forced and a couple of valuable items have been stolen inside. 2 suitcases have clearly been forced (see picture) and the other 2 were opened without a trace via the TSA lock. Overall security at this hotel is poor with no physical restriction to access the room floors and security cameras do not seem to cover all the common areas. The response from the hotel staff was the following: - From the 3 people I talked to, no one came to the rooms (we had 2 rooms) to see what happened. - Staff bounced me from one person to the next. After insisting the next morning, the assistant manager was called and the only thing she found to say was that I was disturbing her on her day off! When I met her the next day, she blamed the theft on the airline or airport staff. When she realized it made no sense (since the items robbed were in the carry on suitcase), she then basically called me a liar. - She refused to show me any evidence of who entered the room (key card log or security cameras) and basically said that she will not do anything until the police comes to investigate. She promised to talk to the manager and get back to me, but I never heard from them. We ended up checking out 1 day early since my wife and kids did not feel safe in this hotel. The hotel did not offer to refund anything from my prepaid rooms. I raised the issue to Accor who did nothing else but repeat what the hotel staff is saying. There doesn't seem to be any quality of service standard in this hotel group. Avoid this hotel, and avoid any Accor hotel (Ibis, Mercure, Novotel, Sofitel, etc...) for that matter since they seem to treat theft in their hotel rooms as something normal that does not warrant any action.

Dear Mr Malcourant, We receive this comment more than 9 months after your visit to Paris. We want to clarify some of the information you write about your comment. We followed the procedure and explained it to you, a statement to the police is essential. This is in the French law. We asked you for the oral procedure, it was never transmitted to us. We haven’t had a call from the police. We did not accuse the airline definitively, we talked about the other possibilities of this incident because we had no proof the same morning of the course of the incident. We also didn’t call you a liar, we explained that we needed investigations and evidence to understand the situation. We did not refuse any refund, we asked you for an invoice for the brand bag that you reported stolen. The purpose is to make an insurance declaration for your compensation. Invoice that you never sent us. You pointed fingers at one of our employees and made racist and defamatory comments about her. This is unacceptable to us. You apprehended our guests that morning to tell them to flee our hotel because we were thieves, this is also defamatory. We confirm once again that personal has in no way stolen from your room. You can contact us directly by email. Regards General Manager

Pleasant stay

Customer review rating 4.0/5

Matthias Couples - Confirmed reviews ALL

Warm and pleasant welcome, extremely supportive at reception desk throughout the stay

Dear MATTHIAS H., C'est un plaisir de lire que vous avez passé un séjour confortable et que vous avez apprécié notre équipe ! Merci pour votre message, nous espèrerons vous revoir bientôt. Toute l'équipe ibis Styles :)

Great value for money

Customer review rating 5.0/5

G Couples - Confirmed reviews ALL

Visited to Paris to see friends. The hotel was located opposite the metro with links into all the sights of the city. Very clean, compact and bijou. The breakfast was fabulous and staff friendly, attentive and welcoming.

Dear GENINE D., Dear, Thank you very much for this message following your stay in our hotel :) Looking forward to seeing you again in Paris, Ibis Styles Nation Cours de Vincennes team

Nice budget hotel with excellent connection to city centre

Customer review rating 4.0/5

Bart Families - Confirmed reviews ALL

Good beds, good breakfast, excellent connection with metro line nr 1. Room and bedroom are very tiny and no closets to store your clothing. This is no problem as you do not plan to stay too much time in your room. Very friendly staff!

Dear Mr. GIJSBERTUS V., We very much appreciate your comments regarding your stay at the ibis Styles Paris Nation Cours de Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS STYLES PARIS NATION COURS DE VINCENNES.

Reliable staff and Good location

Customer review rating 4.5/5

Ash Business - Confirmed reviews ALL

The Hotel itself is beautiful and cozy, the bed is comfy and the space of the room is well kept, organized and the styles are peculiar. But the only thing os our our does not have closet to put our things. But overall was a grear experience. The staffs are kind and very friendly. Breakfast was also commendable. Not too fancy but you can always drink coffee or Tea all day long for free. We bought a cake and my friend during our stay coz it was my birthday and we sat on the corner of mini breakfast hall and just had a chitchat and celebrated my birthday. Thanks for all the staff and the to the clean lady who smiles beautifully. Thankyou all. I would definitely come back to this hotel :)

Dear Mrs. ALAYSA A., We very much appreciate your comments regarding your stay at the ibis Styles Paris Nation Cours de Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS STYLES PARIS NATION COURS DE VINCENNES.

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Other web-users rate our hotel

  • 334 reviews 9.5/10 Location
  • 491 reviews 6.1/10 Room
  • 477 reviews 9.5/10 Service
  • 309 reviews 8.1/10 Breakfast
  • 177 reviews 6.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.