Novotel Nantes Centre Bord de Loire 4 stars

Customer review rating (ALL Rating) 4.2/5 647 reviews

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Description

Hotel extras

  • Close to the heart of the city center and Les Machînes de l'Ile

  • Two tram lines and a Chronobus line just outside the hotel

  • Family rooms for up to 4 people

  • Views over the Loire

Our accommodation(s)

Hotel location

Novotel Nantes Centre Bord de Loire

1 Bd des Martyrs Nantais, Ile de Nantes
44200 NANTES
France

GPS:47.207001, -1.548459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Our restaurant, Le BDL, is open to all for lunch from Monday to Friday and for dinner from Monday to Thursday. Our head chef and his team provide traditional cuisine with fresh and top-quality products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  647 reviews

TripAdvisor Rating  4.0/5  875 reviews

Very kind and helpful staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The staff were great, the kettle and mini fridge are a great addition, the room is spacious however showing signs of wear. A few more hooks in the bathroom would be more comfortable. The biggest issue is that I got bed bug bites, they spread terribly easily and are a serious health hazard.

Bitter sweet

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I was told breakfast was included when I checked in (didn't even ask the question) only to have it charged at check out because it was "a mistake, it wasn't included". I hate mistakes that cost you 18€ had you not been misdirected. Poor girl apologized but nothing was offered to make it even and fair to me. That aside, the chef and rest of the staff were great, dinner was excellent. Room was good.

Had to shower in cold water and carry valuables due topermanently locked safe

Customer review rating 1.5/5

Cath Families - Confirmed reviews ALL

Was the worst novotel I ever stayed in. Dated Hot water system broken and staff just said - yes it is broken. No warning given on chexk in that tap in bathroom would splutter cold brown water and that shower would not be hot the next day As standing under cold brown water was gross Safe locked on arrival but no help from staff to.unlock despite alerting them immediately. Breakfast mediocre and not covered Kids bed had old blanket and we needed more.pillows as essentially the main bed, bedding had been split to.cover both beds. All together at the hotel was disappointed in staff attitude and general poor upkeep.of the facilities. The position of the hotel is fantastic and if it was cared for it would make a super property

Below average

Customer review rating 2.0/5

Antoine Business - Confirmed reviews ALL

Quite disappointed by my stay. The rooms are old looking and equipment is really basic. Lacks the atmosphere you would expect from a hotel in the Accor group. Considering the price there are better options available in Nantes even if you stay in the Accor group.

Good stay with possible improvements

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room is ok but heating was too hot. Breakfast good for 3 star, no fresh veggies and fruit juice Underground garage very narrow spaces

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Other web-users rate our hotel

  • 382 reviews 8.5/10 Location
  • 473 reviews 6.2/10 Room
  • 449 reviews 9/10 Service
  • 21 reviews 3.4/10 WiFi
  • 256 reviews 8.3/10 Breakfast
  • 146 reviews 6.4/10 Cleanliness
  • 120 reviews 6.4/10 Value
  • 115 reviews 5.6/10 Food

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