ibis budget Lyon Gerland 2 stars

Customer review rating (ALL Rating) 3.9/5 1,405 reviews

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1 Boul. Jules Carteret, Avenue Tony Garnier, 69007 LYON, France

Description

Hotel extras

  • Free car park (subject to availability)

  • 24/7 reception desk

  • Near A6, A7 and A43 motorways

  • New air conditioning for the rooms.

  • 500 metres from Matmut Stadium

Our accommodation(s)

Hotel location

ibis budget Lyon Gerland

1 Boul. Jules Carteret, Avenue Tony Garnier
69007 LYON
France

GPS:45.726093, 4.840979

Telephone
Fax +33 4 72 76 39 52

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,405 reviews

TripAdvisor Rating  3.0/5  897 reviews

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Facturation 2 fois

Monsieur R., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Lyon Gerland. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

passport stolen from room !!!!!

Customer review rating 0.5/5

Mr M. B. Couples - Confirmed reviews ALL

bad experience my wifes passport taken from hotel room

Dear Mark Francis b., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Gerland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

Perfect for Halle Tony Garnier

Customer review rating 4.5/5

Trevor G. Solo - Confirmed reviews ALL

1 night stay for a concert - have stayed in this hotel before. Well situated, weekday mornings the road outside can get busy early. Great staff.

Dear TREVOR G., We very much appreciate your comments regarding your stay at the ibis budget Lyon Gerland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

Bad Experience. Not recommended

Customer review rating 1.5/5

Gonçalo B. Families - Confirmed reviews ALL

Bad Experience. We chose this hotel because we had good experiences in the past, and considering the price, we thought it would be a good price-quality relation, but no. The hotel is old, with lack of maintenance, and overpriced. We stayed 3 nights, and the housekeeping never went to the room. Even not allowed, the rooms smelled like tobacco, and in the last morning, someone entered the room, just knocking without giving time to us to respond. It is not admissible.

Dear Goncalo RIBEIRO B., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Gerland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

Ras

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

J’ai dormi !

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Lyon Gerland. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La Direction Ibis budget Lyon Gerland 1 bd Jules Carteret - av. Tony Garnier 69007 Lyon Tel: 0 892 68 30 79 | E-mail: h3… Site Web: https://all.accor.com/hotel/3739/index.fr.shtml

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Other web-users rate our hotel

  • 781 reviews 6.3/10 Location
  • 1,307 reviews 4.5/10 Room
  • 910 reviews 8.6/10 Service
  • 16 reviews 7.8/10 WiFi
  • 835 reviews 3.4/10 Comfort
  • 565 reviews 4.7/10 Cleanliness
  • 436 reviews 7.8/10 Breakfast
  • 174 reviews 2.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.