Novotel Nantes Carquefou 4 stars

Customer review rating (ALL Rating) 4.4/5 1,060 reviews

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Description

Hotel extras

  • Pets welcome

  • Stade de la Beaujoire and exhibition center 10minutes away

  • 9 meeting rooms for your conferences and seminars

  • Bar and restaurant with terrace

  • Spacious, comfortable rooms with free WiFi

Our accommodation(s)

Hotel location

Novotel Nantes Carquefou

4 Allee des sapins, PA Antarès Belle Etoile
44470 CARQUEFOU
France

GPS:47.283785, -1.455375

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BRASSERIE DE CARQUEFOU

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,060 reviews

TripAdvisor Rating  4.0/5  608 reviews

Top

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Top

Dear ARNAUD M., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

The property is not up to standard

Customer review rating 1.5/5

Gerald D. Z. Business - Confirmed reviews ALL

Very old decor and bathrooms No working fridge that smelled. No fitness center. Something you need to have in a 3/4 star hotel

Dear Gerald DE z., Thank you for taking the time to tell us about your experience at the Novotel Nantes Carquefou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team

Good base if travelling by car

Customer review rating 4.0/5

Alex H. Couples - Confirmed reviews ALL

I have been using this hotel for over 20 years. It is well located on the edge of Nantes both for overnight stay on longer journeys and for exploring the local area with plenty of free parking on site. The restaurant has a small but pleasant choice of items or there are several other places within less than five minutes walk if you prefer something else. Many of the rooms still have the slightly old fashioned arrangement of shower over bath rather than walk in shower but otherwise I have no problem with the accommodation. All staff are welcoming and friendly.

Dear ALEXANDER H., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team

Poor stay

Customer review rating 1.0/5

David S. Couples - Confirmed reviews ALL

On your web page you advertise that you have a gluten free menu which is why we selected your hotel, you do not have one. There were only 2 items on your dinner menu suitable for my wife to eat, she went for the cod which was bland and not very nice. I had the chicken wok mix and within 20 minutes experienced severe stomach pain and had to rush to the toilet. I suspect poor food hygiene which is completely unacceptable.

DAVID s., Thank you for taking the time to tell us about your experience at the Novotel Nantes Carquefou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In fact, we offer many gluten-free menus. We are sorry to learn that you were not satisfied with the choices we suggested. However, we confirm that there is no lack of hygiene, and that our kitchen service complies with all HACCP standards. Our Manager was immediately informed of your return, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team

Good stay

Customer review rating 4.0/5

David O. Couples - Confirmed reviews ALL

Calm and restful

Dear DAVID O., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

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Other web-users rate our hotel

  • 73 reviews 8.2/10 Location
  • 334 reviews 5.5/10 Room
  • 400 reviews 9.2/10 Service
  • 5 reviews 3.8/10 WiFi
  • 133 reviews 8.2/10 Breakfast
  • 107 reviews 5.7/10 Cleanliness
  • 95 reviews 3.5/10 Vibe
  • 74 reviews 4/10 Amenities

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