Raffles Bali 5 stelle

Giudizio clienti (Valutazione ALL) 4.9/5 143 recensioni

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Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali, 80361 Jimbaran, Indonesia

Descrizione

I plus dell'hotel

  • Resort di lusso a sud di Bali, dotato di 32 ville con piscina privata e vista sull'oceano

  • Raffles Wellbeing Butler Service for every villa.

  • Complimentary daily morning wellness activities.

  • Complimentary daily cultural experience.

  • Complimentary one-time 60 minutes Balinese massage for every direct bookings.

Le nostre sistemazioni

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Posizione dell'hotel

Raffles Bali

Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali
80361 Jimbaran
Indonesia

Coordinate GPS:-8.786665, 115.158648

Telefono
Fax +62 361 2015801

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.9/5  143 recensioni

Giudizio TripAdvisor  5.0/5  103 recensioni

Exceptional in Every Area

Punteggio Tripadvisor 5.0/5

BernardT726 In coppia - Recensione certificata TripAdvisor

I Stayed in Raffles Bali for the past 3 nights - where we celebrated our wedding anniversary and my birthday- and what a memorable stay it was! We are used to hotels just providing us the token slice of cake to celebrate the above milestones, so we were surpsied at the lengths that the staff at Raffles Bali went to in preparing our villa for the occasion. To say that our stay is personalized - is not a hyperbole. We were greeted with Handwritten notes each night- as well as little snacks / tea, which the staff prepared according to our preference. There were times when we expressed our likes / dislikes in passing , but every feedback was taken in seriously by the staff there. In our first day, we were personally welcomed by the resort's Director of Culinary and also the General Manager: everywhere we went we were greeted by smiles and undivided attention. Special thanks to our Wellness Butler - who never said no to our requests- and remained contactable throughout the stay. I honestly could not remember a time when we needed something and was left wanting. Communication with the hotel began a week before we arrived. We stayed in the Ocean view villa. Being a new hotel, everything was well maintained , and there were at least 10+ diffient amenities in the toilet drawer.including things like fresh aloe vera and facial wash. The pool was clean and there was more than ample places to lounge aroud. Loved seeing the little birds chill around the villa outside. Breakfast everyday at the Rumari was top notch. Loved the cook to order format - which ensured that the food arrived fresh. The nasi uduk was delicious . We'be been to Bali probably about Six times now, and Raffles Bali is definitely the most luxurious and tranquil of all the five star resorts that we've stayed in. Sometimes it comes at the expense of things to do in the resort. But if a peaceful getaway is what you're after (read: don't want to struggle with crowds to people in the common pool) , Raffles Bali would be the perfect place for you. A bit thank you to the team at Raffles Bali. From the excellent mixologist at the bar, the botanist who gave us a tour, our breakfast waiters and of course our Wellness Butler - thank you for looking after us during our short stay

Dear BernardT726, Thank you for sharing your wonderful experience at Raffles Bali during your wedding anniversary and birthday celebration. We are delighted to hear that our team went above and beyond to personalize your stay, from handwritten notes to personalized snacks and tea. It is our commitment to ensure that every guest's preferences are taken seriously and catered to with utmost care. We are thrilled to hear that you enjoyed the amenities in the ocean view villa, the well-maintained facilities, and the top-notch breakfast at Rumari. Your kind words about our staff, including our Wellbeing Butler, are truly appreciated. At Raffles Bali, we strive to provide a luxurious and tranquil environment for our guests. Thank you once again for choosing Raffles Bali for your special celebration! We are looking forward to welcoming you back in the future for another memorable experience. Kind regards, Bernadine Suwarsa Hotel Manager

AMAZING

Punteggio Tripadvisor 5.0/5

dubai971 Recensione certificata TripAdvisor

The hotel has prime location and the facilities are absolutely amazing The service everywhere in the hotel is great and comes to a pick with the butler. The food is delicious, original, tasty, the chef is welcoming and passionate. A great hotel and a memorable stay

Dear dubai971, We are delighted to hear about your amazing experience at Raffles Bali! Thank you for highlighting our prime location, top-notch facilities & services as well as delicious food curated by our passionate Chef! Nothing pleased us more than knowing that we managed to give our guests a great and memorable experience. Once again, thank you for choosing to stay with us and for your kind words. We hope to have the pleasure of welcoming you back in the future. Kind regards, Bernadine Suwarsa Hotel Manager

Mein Aufenthalt im Hotel "Raffles Bali" war insgesamt enttäuschend

Punteggio Tripadvisor 1.0/5

Mohsan H Recensione certificata TripAdvisor

Mein Aufenthalt im Hotel "Raffles Bali" war insgesamt enttäuschend. Zwar war die Hotelanlage sehr modern und sauber, jedoch wurden die positiven Aspekte durch die schlechte Organisation des Services stark überschattet. Das Frühstück war zwar von guter Qualität und vielfältig, jedoch war die Organisation eine absolute Katastrophe. Das Personal schien überfordert und nicht in der Lage zu sein, mit dem Andrang der Gäste umzugehen. Lange Wartezeiten haben das Frühstückserlebnis stark beeinträchtigt. Es schien, als ob das Personal wenig Interesse daran hatte, sicherzustellen, dass die Gäste einen angenehmen Aufenthalt hatten. Insgesamt war der Service im Hotel "Raffles Bali" enttäuschend. Trotz eines guten Frühstücks und einer modernen Anlage kann ich aufgrund der mangelnden Organisation und des unzureichenden Service dieses Hotel nicht empfehlen. Trotz einiger Enttäuschungen während meines Aufenthalts im Hotel "Raffles Bali" möchte ich besonders die positive Leistung einiger Mitarbeiter hervorheben. Rani, eine Mitarbeiterin im Frühstücksbereich, war äußerst aufmerksam und freundlich, und ihr Engagement hat das Frühstückserlebnis trotz der organisatorischen Probleme deutlich verbessert. Ihre Professionalität und ihr Bemühen um das Wohlbefinden der Gäste haben einen positiven Eindruck hinterlassen. Darüber hinaus möchte ich auch Gaetan Biesuz, den Director Culinary des Hotels, loben. Trotz der offensichtlichen Herausforderungen in Bezug auf die Organisation und den Service hat er sich persönlich dafür eingesetzt, die Situation zu verbessern. Seine Präsenz und sein Engagement für die Zufriedenheit der Gäste waren deutlich spürbar und verdienen Anerkennung.

Dear Mohsanh535, Thank you very much for taking the time to post a review of your recent stay at Raffles Bali. Please kindly accept our sincere apologies that we failed to exceed your expectations. We truly appreciate your feedback as we always aim at ensuring our guests enjoy a perfect experience at our resort. We are pleased to hear that Rani’s attentiveness, friendliness and dedication has significantly improved your breakfast experience. Also, our Director of Culinary, Gaetan Biesuz, has given you a positive impression by showing his commitment to guest satisfaction. Please be rest assured that our management team has reviewed your valuable comments as our aim is to continuously improve our service quality. We sincerely hope to be able to welcome you back in the future and hence have an opportunity to restore your trust in our services. Best regards, Katya Herting General Manager

래플스 발리 감동적인 서비스와 그에 비해 너무나 형편없는 음식들

Punteggio Tripadvisor 4.0/5

진란 박 Recensione certificata TripAdvisor

체크인부터 체크아웃까지 완벽한 서비스와 친절함에 감동했습니다. 모든 직원분들이 항상 친절하셨습니다. 룸 컨디션도 좋았으며, 결혼 10주년 기념 이벤트도 준비해주셔서 정말 기뻤습니다. 담당 버틀러가 늘 신경을 써주셔서 항상 감사했습니다. 또한 필요한것을 부탁하면 바로 해결해 주셨습니다. 공항까지 데려다 주셔서 그것도 너무 감동 받았습니다. 다시한번 감사합니다. 다만, 레스토랑의 음식들이 가격에 비해 너무 형편 없었습니다. 래플스 발리에 또 가고싶지만 음식을(조식 포함 모든 레스토랑) 생각하면 망설여 질것 같습니다. 식재료는 너무나 훌륭했으나 맛은 정말 실망이였습니다.

Dear 진란 박 Thank you for staying at the Raffles Bali and sharing your comments with us. I am delighted to read you had a good overall experience at our resort, rest assured your kind words about our perfect service, attentive butler and staff friendliness from check-in to check-out have been shared to the team. I appreciate your feedback on the food in our restaurants, I wish that you had mentioned your concerns regarding the shortfall during your stay and we would have been delighted to immediately address your concern, to ensure your immediate satisfaction with our product and service. Please kindly accept my sincere apologies for shortfall that you have experienced and we will ensure that you will have a better experience at our restaurants when you come back again next time. We look forward to welcoming you back in the near future. Kind regards, Bernadine Suwarsa Hotel Manager

Wunderbarer Entspannungsurlaub

Punteggio Tripadvisor 5.0/5

bike761 Recensione certificata TripAdvisor

Klasse Hotel mit fast allem was man sich verstellen kann. Super ausgebildetes Personal, aussergewöhnlich freundlich und zuvorkommend, nicht kriecherisch! Offen und einfach freundlich! Super Bungalows mit allem was dazugehört!

Dear bike761, Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Raffles Bali was a wonderful and relaxing experience! Our team is committed to providing you with the highest standard of service and we are delighted that they managed to make your stay so enjoyable. At Raffles Bali, we believe in providing our guests with first-class hospitality and friendly, courteous and gracious service. We appreciate your kind words about our staff and are glad to hear that you enjoyed our bungalows. Thank you again for sharing your experience with us! Erlangga Farizky Hotel Manager

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