Descrizione
Le nostre sistemazioni
Pagina di
Villa
Villa con 3 camere da letto al piano intermedio
- 8 persone
- 285 m² / 3067 sq ft
- Biancheria da letto 2 x Letto/i king size e 2 x Letti gemelli
- Vista: Lato giardino o Vista panoramica
- Più alloggi: Balcone o Terrazza
Villa
Villa con 3 camere da letto e giardino
- 8 persone
- 427 m² / 4596 sq ft
- Biancheria da letto 2 x Letto/i king size e 2 x Letti gemelli
- Vista: Vista panoramica o Lato giardino
- Più alloggi: Piscina privata o Terrazza
Villa
Villa Attico con 3 camere da letto
- 8 persone
- 285 m² / 3067 sq ft
- Biancheria da letto 2 x Letto/i king size e 2 x Letti gemelli
- Vista: Vista panoramica o Lato giardino
- Più alloggi: Piscina privata o Balcone o Terrazza
Villa
Villa Attico con 4 camere da letto
- 10 persone
- 585 m² / 6296 sq ft
- Biancheria da letto 3 x Letto/i king size e 2 x Letti gemelli
- Vista: Vista panoramica o Lato giardino
- Più alloggi: Balcone o Terrazza o Piscina privata
Posizione dell'hotel
Fairmont Heritage Place Mayakoba
Carretera Federal Cun Playa, Km 298, Mayakoba
77710 Playa Del Carmen
Messico
Coordinate GPS:20.687637, -87.027426
Servizi alberghieri
Check-in dalle - Check-out fino alle
- Piscina
- Parcheggio
- Navetta
- Ristorante
- Accessibile con sedia a rotelle
- Centro fitness
- Wifi
- Aria condizionata
- Colazione
- Bar
- Proprietà 100% non fumatori
- Servizio in camera
Pagina di
LA LAGUNA
La Laguna Fairmont Mayakoba Cucina messicana contemporanea tra piscine, canali navigabili e mangrovie. Ristorante informale aperto tutto il giorno, terrazza e lounge.
EL PUERTO
Foto non contrattuale
Cucina all'avanguardia latino-asiatica di Richard Sandoval, dal dim sum agli antojitos. Sake e tequila bar. Ambiente informale ed elegante. Serve solo la cena.
CASA CLUB
Foto non contrattuale
Area all'aperto e servizio esterno. Adiacente alla piscina principale. Serve colazione, pranzo e bevande. Spuntini a bordo piscina. Vista su piscina, complesso e campo da padel.
Pagina di
HIX BAR LOUNGE AND TERRACE
Foto non contrattuale
Magnifiche viste panoramiche e cocktail artigianali. Gastrobar sociale di ispirazione Maya. Aperto da mattina a sera.
LAS OLAS AND AQUA POOL BARS
Foto non contrattuale
I bar Las Olas e Aqua Pool si trovano nell'area della piscina principale e propongono bevande rinfrescanti, tra cui un'ampia gamma di succhi dissetanti, da salutari nettari tropicali a margarita ghiacciati preparati con tequila di alta qualità.
Colazione
Piscina
Foto non contrattuale
Centro fitness
Foto non contrattuale
Spa
Le recensioni dei nostri clienti
Le recensioni dei nostri clienti
Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture
Per saperne di piùAmazing spring break vacation
Punteggio Tripadvisor 5.0/5
Leya S Recensione certificata TripAdvisor
Beautiful Resort, food is lacking.
Punteggio Tripadvisor 3.0/5
Nick P Recensione certificata TripAdvisor
Dear Nick, Thank you for sharing your feedback following your recent stay at our resort. We are thrilled to hear that you enjoyed the beauty of our spa and pools and the comfort of your room. We appreciate your candid remarks regarding the food quality. We apologize for any disappointment this may have caused during your stay. Your feedback is valuable to us, and we will consider it as we continue to enhance our dining offerings. We are glad to hear that you were able to explore dining options at the neighboring Banyan Tree resort and enjoyed the Thai and Italian restaurants there. We will strive to ensure a more consistent dining experience across all our restaurants in the future. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay. Warm regards,
Lovely stay. Irene was great!
Punteggio Tripadvisor 5.0/5
daphne501 Recensione certificata TripAdvisor
Dear Daphne, Thank you for sharing your recent experience at Fairmont Heritage Place. We are delighted you and your group enjoyed your stay and found the accommodations comfortable. Irene's exceptional service as your butler truly made your trip memorable, and we will surely pass on your kind words to her. We are glad you appreciated the recent renovations and enjoyed the dining options, spa, and beach/pool service. Your feedback on the wait time for golf carts and the check-in experience is noted, and we apologize for any inconvenience. We hope to welcome you back soon for another enjoyable stay. Warm regards,
No thanks
Punteggio Tripadvisor 2.0/5
Sharon W Recensione certificata TripAdvisor
Dear Mrs. Williams, I appreciate you bringing your concerns to our attention, and I sincerely apologize for the negative experience you had during your recent stay. It is disheartening to hear about the disruption caused by the construction near your accommodation, particularly the noise and dust preventing you from enjoying the backyard. I completely understand your frustration, and I want to assure you that your feedback is taken seriously. The response you received from our concierge does not align with the level of service we aim to provide, and I deeply regret that it fell short of your expectations. Despite that, we can´t do much about the construction on the property; we always contact the construction team to ensure they respect the schedule and offer alternatives when they are available. We are investigating the issues raised, particularly concerning the construction schedule and our team's response. We are committed to promptly addressing and rectifying these matters to ensure a more positive experience for our guests. Your loyalty as a Fairmont Owner is highly valued, and I hope you might reconsider staying with us. I have sent an email this afternoon. If you would like to discuss your experience further or have any specific concerns you would like us to address, please feel free to reach out directly. Sincerely,
Beautiful villas, perfect for large families
Punteggio Tripadvisor 5.0/5
MrsDougherty In famiglia - Recensione certificata TripAdvisor
Dear Mrs. Dougherty, Thank you for sharing your fantastic experience at Heritage Place. We are thrilled you enjoyed the beautiful villas, especially the three-bedroom penthouse, and that Edgar, your dedicated butler, provided exceptional service. Your recognition of Edgar's efforts truly means a lot to us, and we will ensure he receives your commendation. We appreciate your valuable feedback on your stay and are committed to continuous improvement. It was a pleasure hosting you, and we look forward to the opportunity to welcome you back for another memorable experience. Warm regards,
In collaborazione con TripAdvisor