Description
Nos hébergements
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Villa
Villa à 3 chambres au rez-de-chaussée
- 8 personnes
- 285 m² / 3067 sq ft
- Literie 2 x Lit(s) King size et 2 x Lit(s) jumeau(x)
- Vues : Côté jardin ou Vue panoramique
- Assets : Balcon ou Terrasse
Villa
Villa à 3 chambres avec jardin
- 8 personnes
- 427 m² / 4596 sq ft
- Literie 2 x Lit(s) King size et 2 x Lit(s) jumeau(x)
- Vues : Vue panoramique ou Côté jardin
- Assets : Piscine privée ou Terrasse
Villa
Villa Penthouse à 3 chambres
- 8 personnes
- 285 m² / 3067 sq ft
- Literie 2 x Lit(s) King size et 2 x Lit(s) jumeau(x)
- Vues : Vue panoramique ou Côté jardin
- Assets : Piscine privée ou Balcon ou Terrasse
Villa
Villa Penthouse à 4 chambres
- 10 personnes
- 585 m² / 6296 sq ft
- Literie 3 x Lit(s) King size et 2 x Lit(s) jumeau(x)
- Vues : Vue panoramique ou Côté jardin
- Assets : Balcon ou Terrasse ou Piscine privée
Localisation de l'hôtel
Hôtel Fairmont Heritage Place Mayakoba
Carretera Federal Cun Playa, Km 298, Mayakoba
77710 Playa Del Carmen
Mexique
GPS:20.687637, -87.027426
Services de l'hôtel
Arrivée à partir de - Départ jusqu'à
- Piscine
- Parking
- Navette
- Restaurant
- Accessible en fauteuil roulant
- Centre de remise en forme
- Wifi
- Air conditionné
- Petit-déjeuner
- Bar
- Etablissement entièrement non-fumeurs
- Service en chambre
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LA LAGUNA
Le Lagoon Fairmont Mayakoba Cuisine mexicaine contemporaine au milieu des piscines, des canaux navigables et des mangroves. Restaurant décontracté ouvert toute la journée, terrasse et salon.
EL PUERTO
Photo non contractuelle
Cuisine latino-asiatique d'avant-garde de Richard Sandoval, allant des dim sum aux antojitos. Bar à saké et à tequila. Ambiance décontractée et élégante. Ouvert uniquement pour le dîner.
CASA CLUB
Photo non contractuelle
Espace ouvert et service extérieur. Adjacent à la piscine principale. Sert le petit déjeuner, le déjeuner et des boissons. En-cas au bord de la piscine. Vue sur la piscine, le complexe et le court de paddle-tennis.
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HIX BAR LOUNGE AND TERRACE
Photo non contractuelle
Superbes vues panoramiques et cocktails artisanaux. Bar gastronomique d'inspiration Maya. Ouvert du matin au soir.
LAS OLAS AND AQUA POOL BARS
Photo non contractuelle
Avec des boissons rafraîchissantes y compris une variété de cocktails désaltérants, des nectars tropicaux sains aux marguerites glacées à base de tequilas haut de gamme, les bars Las Olas & Aqua Pool sont situés dans la zone de la piscine principale
Petit déjeuner
Piscine
Photo non contractuelle
Centre de fitness
Photo non contractuelle
Spa
Les avis de nos clients
Les avis de nos clients
Avis 100% authentiques de nos clients ayant séjourné à cette adresse
En savoir +Amazing spring break vacation
Note TripAdvisor 5.0/5
Leya S Avis TripAdvisor
Beautiful Resort, food is lacking.
Note TripAdvisor 3.0/5
Nick P Avis TripAdvisor
Dear Nick, Thank you for sharing your feedback following your recent stay at our resort. We are thrilled to hear that you enjoyed the beauty of our spa and pools and the comfort of your room. We appreciate your candid remarks regarding the food quality. We apologize for any disappointment this may have caused during your stay. Your feedback is valuable to us, and we will consider it as we continue to enhance our dining offerings. We are glad to hear that you were able to explore dining options at the neighboring Banyan Tree resort and enjoyed the Thai and Italian restaurants there. We will strive to ensure a more consistent dining experience across all our restaurants in the future. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay. Warm regards,
Lovely stay. Irene was great!
Note TripAdvisor 5.0/5
daphne501 Avis TripAdvisor
Dear Daphne, Thank you for sharing your recent experience at Fairmont Heritage Place. We are delighted you and your group enjoyed your stay and found the accommodations comfortable. Irene's exceptional service as your butler truly made your trip memorable, and we will surely pass on your kind words to her. We are glad you appreciated the recent renovations and enjoyed the dining options, spa, and beach/pool service. Your feedback on the wait time for golf carts and the check-in experience is noted, and we apologize for any inconvenience. We hope to welcome you back soon for another enjoyable stay. Warm regards,
No thanks
Note TripAdvisor 2.0/5
Sharon W Avis TripAdvisor
Dear Mrs. Williams, I appreciate you bringing your concerns to our attention, and I sincerely apologize for the negative experience you had during your recent stay. It is disheartening to hear about the disruption caused by the construction near your accommodation, particularly the noise and dust preventing you from enjoying the backyard. I completely understand your frustration, and I want to assure you that your feedback is taken seriously. The response you received from our concierge does not align with the level of service we aim to provide, and I deeply regret that it fell short of your expectations. Despite that, we can´t do much about the construction on the property; we always contact the construction team to ensure they respect the schedule and offer alternatives when they are available. We are investigating the issues raised, particularly concerning the construction schedule and our team's response. We are committed to promptly addressing and rectifying these matters to ensure a more positive experience for our guests. Your loyalty as a Fairmont Owner is highly valued, and I hope you might reconsider staying with us. I have sent an email this afternoon. If you would like to discuss your experience further or have any specific concerns you would like us to address, please feel free to reach out directly. Sincerely,
Beautiful villas, perfect for large families
Note TripAdvisor 5.0/5
MrsDougherty En famille - Avis TripAdvisor
Dear Mrs. Dougherty, Thank you for sharing your fantastic experience at Heritage Place. We are thrilled you enjoyed the beautiful villas, especially the three-bedroom penthouse, and that Edgar, your dedicated butler, provided exceptional service. Your recognition of Edgar's efforts truly means a lot to us, and we will ensure he receives your commendation. We appreciate your valuable feedback on your stay and are committed to continuous improvement. It was a pleasure hosting you, and we look forward to the opportunity to welcome you back for another memorable experience. Warm regards,
En partenariat avec TripAdvisor