BreakFree Cosmopolitan Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.0/5 307 reviews

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Description

Hotel extras

  • Located in the heart of the bustling beachfront town of Surfers Paradise

  • Access to bars, cafes, restaurants and nightclubs to serve up that real holiday experience

  • Our outdoor heated pool is the perfect place to unwind all year round

  • We provide complimentary on-site parking

  • Enjoy the benefits of sports with your family with our basketball court

Our accommodation(s)

Hotel location

BreakFree Cosmopolitan Surfers Paradise

3142 Surfers Paradise Blvd
4217 SURFERS PARADISE
Australia

GPS:-28.002386, 153.428329

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  307 reviews

TripAdvisor Rating  3.5/5  549 reviews

Well located

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Great stay and great staff

Dear Adam, Thank you for feedback from your recent stay and I am glad you had an enjoyable time at the hotel. I hope to welcome you back again soon. Kind regards, Elisabeth Ross General Manager

Well appointed apartment with great views

Customer review rating 4.0/5

John M. Couples - Confirmed reviews ALL

Arrived to check in and had to wait over 15 minutes for a staff member. We were asked for a credit card for a $200 hold. The money was actually taken out of our credit card account which I was not expecting. This needs to be communicated better. The Appartments are in a location that is extremely noisy. It was Easter so probably busier and nosier than normal. The Bungy next door was very busy. The building obviously does not have double glazing or any sound proofing. Apart from that the apartment had amazing views, was well positioned and well appointed. It was also good value.

Dear John, I am glad to hear you enjoyed the views from your apartment. Thank you for taking the time to tell us about your experience at the BreakFree Peninsula Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Ross General Manager

well located

Customer review rating 5.0/5

Yvonne $. L. B. Couples - Confirmed reviews ALL

everybody was very friendly and help us when we need it !!!

Dear Yvonne & Lionel, Thank you for feedback from your recent stay and I am glad you had an enjoyable time at the hotel. I hope to welcome you back again soon. Kind regards, Elisabeth Ross General Manager

Value for money

Customer review rating 3.5/5

Lyn C. Friends - Confirmed reviews ALL

Premises clean & centrally located but starting to look a little tired

Dear Lyn, Thank you for feedback from your recent stay and I am glad you had an enjoyable time at the hotel. Thank you for your feedback. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope to welcome you back again soon. Kind regards, Elisabeth Ross General Manager

Handy to mall and beach

Customer review rating 4.5/5

Glen S. Solo - Confirmed reviews ALL

Had a good time I have suggested to a staff member that an outdoor cold water shower in downstairs pool area would be a great idea and appreciated by those who use pool area

Dear Glen, Thank you for feedback from your recent stay and I am glad you had an enjoyable time at the hotel. I hope to welcome you back again soon. Kind regards, Hannah Guest Service Agent

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Other web-users rate our hotel

  • 256 reviews 9.6/10 Location
  • 291 reviews 4.9/10 Room
  • 154 reviews 7.6/10 Service
  • 43 reviews 2.4/10 WiFi
  • 152 reviews 3.2/10 Comfort
  • 127 reviews 3.4/10 Cleanliness
  • 27 reviews 6.3/10 Pool
  • 19 reviews 3.4/10 Wellness Area

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