Mantra Crown Towers 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 1.146 Bewertungen

Mantra Crown Towers - Image 1
Mantra Crown Towers - Image 2
Mantra Crown Towers - Image 3
Mantra Crown Towers - Image 4
5 19 Palm Avenue, 4217 SURFERS PARADISE, Australien

Beschreibung

Hotel-Extras

  • Tropischer Lagunenpool & beheizter Kinderpool

  • Nur 100 m vom Surfers Paradise Beach entfernt

  • Sichere überdachte Parkplätze

  • Unabhängige Apartments mit eigenem Balkon

  • Fitnessstudio vor Ort - damit Sie kein Workout verpassen

Unsere Unterkünfte

Lage des Hotels

Mantra Crown Towers

5 19 Palm Avenue
4217 SURFERS PARADISE
Australien

GPS:-27.995663, 153.428385

Tel
Fax +61 7 5555 9998

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Shuttle
  • Fitnessstudio
  • WLAN
  • 100 % Nichtraucherhotel

3 schwimmbecken

Mit zwei Außenpools und einem beheizten Innenpool gibt es viele Bademöglichkeiten. Die Kinder werden das Piratenschiff mit eigener Wasserrutsche, Sandstrand und Springbrunnen lieben.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  1.146 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  3.240 Bewertungen

If you don't mind a dirty place... go ahead

Note Tripadvisor 1.0/5

Meander24208159684 Familie - Zertifizierte TripAdvisor Bewertung

We went to the crown towers with a big group of us for a family holiday. We had 7 different rooms. When someone said it was a room lottery this was correct. 2 of the rooms were clean and up to spec. It's important to note they are all owned independently so you can't be sure what room you get. The rest were dirty and dated. Our room was 911. The rooms need a deep clean. The curtains were mouldy and ripped. The furniture damaged. The outdoor area needs a waterblast. There is dust piled up on lights, light switches, windows, walls etc and is just gross. The marks all over the walls added to the dirtiness (one looked like a food handprint). The aircon is piled with dust and looks like it hasn't been cleaned in a long time. We all ended up sick. The grout between the tiles are black (when are meant to be white) and felt slimy. Our oven didn't work correctly and plummeted smoke (which was the better of the lot because others simply didn't work). The fridge was full of ice and had food stains in that ice. The one point out of five is for the pool area which was good for the kids. The internet is terrible and constantly drops out. You can't get it pool side or in some rooms. The lobby looks abandoned as the businesses that once were there have gone bust plus it has a strange smell. When told on departure it was dirty we were told "oh we would have cleaned it if you asked" too late. Plus it required commercial deep cleaning not clean sheets and towels. We paid $55 for a porta cot which didn't have mattress in it so we had to use blankets to build our own mattress. I would not come back to stay nor would I recommend staying here. It's important to note if it was clean and dated this would have been ok but honestly it was the dirtiness that we couldn't handle.

Great location and stay. BBQ and playground not fenced off from pool

Note Tripadvisor 4.0/5

Jen G Zertifizierte TripAdvisor Bewertung

We had a great stay with our 3 young children in a 2 bedroom 2 bathroom unit. Great location to the beach and tram line 50 metres away. It was very difficult to use the bbq area or for the children to play in the playground as this is not fenced off from the pools.

Dear Guest, Thank you for the feedback. We trust you enjoyed your stay with us. Kind regards

Book another hotel

Note Tripadvisor 1.0/5

maryanne j Zertifizierte TripAdvisor Bewertung

We booked a two-bedroom ocean view apartment and were very disappointed with the first unit we were given. The carpet was all ripped in the living room the furniture was very old and broken and the toilet in the ensuite had a broken lid. I asked the reception for a better room, and they were accommodating however the room was only marginally better. The second bedroom only had a ceiling fan, and you couldn't open the windows, so it was literally an oven!!! My son ended up sleeping in the lounge room for the 5-night stay. Again, the front desk team were apologetic, but these apartments should not be made available to book without giving the customer prior warning. before you book make sure you get a room on the lower level and that it is renovated.

Dear Mary Anne, Thank you for the feedback. We apologise for any inconvenience caused & we will work towards improvement of our rooms. Kind regards

Great pools, disappointing rooms!

Note Tripadvisor 2.0/5

Jayde S Zertifizierte TripAdvisor Bewertung

If you booking a holiday for your kids, then the pools are the best here. We loved spending time out of our dirty room and in the pool. The rooms are very disappointing, we booked a 3 bed apt with our friends and their daughter. We had 8 people (4adults and 3 children, 1 toddler) our room had 2 x 2 seater couch one which was broken in the middle and two people couldn’t sit on it together. Beds were comfortable at the least. When I say a dirty room, the windows on the balcony is something iv never seen. Greasy and couldn’t look outside without it seeming likes it’s raining. Literally a 5min job for the cleaner to wipe them down. Bathrooms were also unclean, shower hadn’t had a decent clean in months. Hot water service would bang and clunk with the loud noise when using and shower head was deafening my toddler wouldn’t get in the shower as she was scared of the noise. Kitchen lacked everything, broken doors screwed in place. Carpet had stains everywhere which just made the apartment feel even more dirty. Overall if the hotel put more into these apartments they would get much better reviews.

Dear Jayde, Thank you for the feedback. We are sorry we were not able to impress you. I have read the feedback carefully & will be addressing all issues with my team. We assure you that we will make improvements. Kind regards

Awesome location , great for families.

Note Tripadvisor 4.0/5

L_3121 Zertifizierte TripAdvisor Bewertung

We really enjoyed our stay here. Even though the weather wasn’t great the pools were a great temperate that even the outside ones were able to be used in the rain. I did want to try out the sauna and steam room but couldn’t seem to get it working. The pool kiosk was great fast and very reasonably priced. Was a Shame it was cash only we would have bought more some days but didn’t have money on us. There is a small play ground but my 4 and 6 year old didn’t play on it. I actually never saw anyone use it. Was very basic and not appealing. Loved having a car park available , I had read reviews that they were hard to find a spot but we never had an issue. Having a family of 5 the 2 bedroom apartment was great and having a kitchen and laundry was very helpful. Apartment was refurbished and clean. Only thing I thought that could have done with a good scrub was the balcony .. couldn’t walk out their in bare feet it was a bit gross. Staff were helpful when needed. Def recommend checking out the Thai restaurant attached to the hotel. It was some of the best Thai we have tried. And u get a discount for take away. It’s a shame there was no restaurants associated with Accor at this hotel as we are member and would have taken the opportunity to eat at them if there was. Location was perfect for us. We were originally booked in at turtle beach resort and changed last minute and we were glad we did. We could walk to beach and cavil Ave. tram stop was only a minute walk but we didn’t need to use it. All in all we had a great stay and would recommend to friends and family.

Dear Guest, Thank you for the lovely feedback. Glad to know you enjoyed your stay. We have noted the constructive feedback & will work towards improvement. Kind regards

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 476 Bewertungen 9.5/10 Lage
  • 910 Bewertungen 6.2/10 Zimmer
  • 452 Bewertungen 7.4/10 Service
  • 46 Bewertungen 3.4/10 Internet
  • 470 Bewertungen 9.3/10 Pool
  • 383 Bewertungen 3.3/10 Sauberkeit
  • 276 Bewertungen 3.6/10 Stimmung
  • 29 Bewertungen 3.2/10 Frühstück

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (inkl. MwSt. und Kurtaxe) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.