BreakFree Moroccan Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.0/5 457 reviews

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Description

Hotel extras

  • We offer an outdoor and indoor pool, choose either to swim & splash around in during your stay

  • Conveniently located within walking distance to Surfers Paradise hotspot, Cavill Avenue

  • Driving to us? We offer secure, onsite parking (subject to availability)

  • Enjoy our onsite sauna and spa for pure relaxation during your stay

  • Cook up a storm using our BBQ facilities and enjoy dinner by the pool in true holiday style

Our accommodation(s)

Hotel location

BreakFree Moroccan Surfers Paradise

14 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.998124, 153.429914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center

2 pools

Splash around in the indoor heated pool, or outdoor resort pool. Alternatively, relax in our heated spa baths and soak up the sun on our sun lounges. With all the options available to you, we ensure you will enjoy your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  457 reviews

TripAdvisor Rating  3.5/5  956 reviews

Room 265 level 15

Customer review rating 2.0/5

Romina H. Families - Confirmed reviews ALL

Where do i begin It's our 2nd time here and was totally disappointed. To begin with the 2 stools at the kitchen bench were rusted I have pics, 1 of the blinds in the lounge room was missing, the hinges on door in the kitchen where the bin was kept were broken the door was on its way from.falling off, the oven mit was all stained, 1 plastic bowl in the cupboard, the sliding door in the lounge room was too hard to open, the bottom draw in the spare room was too hard to slide open, the globe in the main room on the left side didn't work, there was black mould in the ensuite bedroom really disappointed.

Dear Romina H., Thank you for taking the time to tell us about your experience at the BreakFree Moroccan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Ruth Couples - Confirmed reviews ALL

The room was clean and location of room was awesome ocean views

Dear RUTH S., We very much appreciate your comments regarding your stay at the BreakFree Moroccan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

best location

Customer review rating 3.5/5

Sandig Couples - Confirmed reviews ALL

Great location. Awesome staff especially Athena. Couldn't do enough for us. The only problem we had was the nightclub next door. Did not know music was going until 1am on fri-sun and being in a back room it was very loud.

Dear Sandra C., We very much appreciate your comments regarding your stay at the BreakFree Moroccan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dirty

Customer review rating 1.0/5

Christopher Families - Confirmed reviews ALL

The room we had was 219 on the View Tower and ipon arriving it smelt so mouldy and musty. All the furniture was old and stained very badly. The furniture was broken and peeling off. The bathtub was absolutely gross and smelled bad. We came with out little children and it was not sanitary enough and at one point we considered just leaving. Location was the only thing good about the place. Pictures online is very deceiving.

Dear Christopher G., Thank you for taking the time to tell us about your experience at the BreakFree Moroccan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Amazing stay

Customer review rating 5.0/5

Kristy Families - Confirmed reviews ALL

We stayed at the Moroccan for a family holiday for 7 nights it was nothing but amazing from the time we arrived. we arrived extremely early due to an early flight to leave our luggage and was told our room was ready and we where ever so grateful for this. Our room was the 3 bedroom ocean view and it was nothing but absolute stunning. The room was very spacious and had everything we needed. The water pressure in the shower was awesome. From the pool to the bbq and those gorgeous gardens. The gym was well equipped with everything that you need. Being over the road from the beach was the best. Was close to everything shops cafes pub’s restaurants coles ect. The staff were amazing and very friendly Highly recommend staying here. Our family loved it. Only negative is we had to leave 😌

Dear KRISTY D., We very much appreciate your comments regarding your stay at the BreakFree Moroccan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 215 reviews 9.2/10 Location
  • 343 reviews 5.2/10 Room
  • 150 reviews 7.1/10 Service
  • 28 reviews 2.9/10 WiFi
  • 121 reviews 2.2/10 Cleanliness
  • 18 reviews 5/10 Wellness Area

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