Mantra French Quarter 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 1.590 recensioni

Mantra French Quarter - Image 1
Mantra French Quarter - Image 2
Mantra French Quarter - Image 3
Mantra French Quarter - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Australia

Descrizione

I plus dell'hotel

  • Situato sulla celebre Hastings Street

  • Piscina e dintorni favolosi

  • A pochi passi dalla spiaggia principale di Noosa

  • Vicino a fantastici ristoranti

  • Possibilità di parcheggio

Le nostre sistemazioni

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Posizione dell'hotel

Mantra French Quarter

1 Halse Lane
4567 NOOSA HEADS
Australia

Coordinate GPS:-26.38803, 153.09237

Telefono
Fax +61 7 5474 8122

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Animali non ammessi
  • Navetta
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori
Vicino alla proprietà
  • Parcheggio

Piscina

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  1.590 recensioni

Giudizio TripAdvisor  4.0/5  2.602 recensioni

Not Good

Punteggio Tripadvisor 1.0/5

R B Recensione certificata TripAdvisor

Rooms were not well cleaned. Cut toenails still in bathroom upon arrival. Grotty crockery and utensils along with cookware. The kitchen was riddled with ants. Despite maintenance coming to fix, they were still there, everywhere. The phone was not connected therefore calling reception required to use your mobile to get through. There was blood on the sheets upon arrival, resulting in the need to replace the sheets for my children after 9pm at night. There was mould on the ceiling, which is an absolute health hazard. The attached garden/courtyard onto the pool was locked at night, false imprisonment at best and a fire hazard being the worst. In the morning, despite the pool being open from 7am I was still locked in my yard until well after 9am. When asking the pool maintenance man to open it, he was passive aggressive and drew out his work so as not to unlock the gate. Upon leaving, the reception were advised of a short overstay post 10am departure. Upon returning to the room, after telling reception AND the cleaners who were busting to get in the room, we returned to find all my belongings taken from the room. Upon questioning the cleaners whom claimed to have thought had left, despite having clearly told them and also having left multiple bags on the kitchen bench, eyewear and so on. When confronted on this, they, after some conjecture, returned a few bags. Some items were missing including unopened bottle of wine and milk I had to demand their production. Furthermore, other foodstuffs were thrown out and NOT returned despite us asking for them and some other opened but sealed food from the fridge. It was a disgraceful interaction. Upon returning to the reception, only to find one of the cleaners updating the reception staff. Spoke to reception - the girl could not have been less interested AT ALL. Clearly a backpacker. She at first, claimed not to have even seen us appear at reception earlier to notify of our delayed departure. Furthermore, she was non apologetic for the cleaner's conduct, which was theft. Also, more accusatory stating that the "owners" of the property were coming, and they needed to clean the room. As we said to her, we couldn't care less if the owners were coming or not. We were paying top dollar for a very poor experience. After having spent between $30k - $40k at Mantra Frech quarter over the past five visits. It is a disgrace the way we were treated, and the only redeeming feature is and was the pool and the location on Hastings Street. If the Mantra is going to "manage" this property, it should insist the owners maintain each property to a high standard when people are paying top dollar to stay there. The showers are rusty, mouldy and absolutely unhygienic. My family and I will never be returning to ANY Mantra after this experience. .....oh yeah and then there was the nescafe.

Dirty and old...

Punteggio Tripadvisor 3.0/5

Kllouise1 In famiglia - Recensione certificata TripAdvisor

The location and the pool are great. The reception staff were friendly. The room is okay I guess it depends how you see things. Personally, I thought it was dirty and unacceptable. Stains on beddings and pillow cases and cushions. Side table next the master bed was thick with dust. Ants crawling everywhere over the kitchen side and the kids bedroom. Window wouldn't lock and could be pulled wide open where my kids were sleeping (near the main entrance onto Hastings street) so I ended hoping to swap with one of the kids. It's really noisy. Everything was just rusty and old. We only stayed for one night - I'd have had to change if staying here for a week. I get the premium of being on Hastings street but I'd have rather walked further and felt Comfortable. It had me racing to get back to our Campervan to be honest.

A very comfortable stay

Punteggio Tripadvisor 4.0/5

Paul H Recensione certificata TripAdvisor

Once we'd found our way in (the main reception and entrance to the underground car park is not in Hastings Street but in a "lane" that runs up the back of the property), our one bedroomed apartment was perfect for us. It had an odd configuration with a shower room at the rear, a sleeping area surrounded by sliding partition doors in the middle and a kitchen/lounge/dining area at the front but it was well equipped. After 4 weeks on the road, we very much appreciated the washer and dryer. It also had a microwave and a 2 ring electric hob. Our apartment (number 304) was pool facing and at the end of a block. So, at night, it was very quiet and we had some good nights sleep. It is more of a family resort than one for older couples like ourselves but we found it very comfortable. It was ideally placed near to the shops/restaurants in Hastings Street and across the road from the beach.

Mantra Noosa

Punteggio Tripadvisor 1.0/5

Relax55205443491 Recensione certificata TripAdvisor

The bed was so uncomfortable and the doona had stains on it Couch needed a thorough clean along with the cushions which had food stains on them Pull out couch had a filthy mattress protector on it and blankets had food stains on them Cutlery draw needed a clean as well

Accogliente anche se datato.

Punteggio Tripadvisor 4.0/5

222DavidP222 Recensione certificata TripAdvisor

La posizione è il massimo, 30 metri dalle spiagge, 10 metri dal centro, 50 metri dai ristoranti. Il complesso è grande, con piscina e parcheggio al chiuso, offre tutto quello che serve non solo per chi viaggia ma soprattutto per chi vi vuole risiedere qualche giorno. Soggiorno, camera letto, veranda esterna, angolo cucina e bagno gigante con vasca idromassaggio, lavatrice e asciugatrice. Dotazioni al massimo anche se tutto un po vecchiotto.

Dear David P, Thanks for your recent review of Mantra French Quarter. Our location makes us the chosen property for many travellers coming to Noosa and I am pleased we hit the mark for you on your stay. Thanks again and I look forward to welcoming you back next time in Noosa. Kind regards, Nole Beardwood General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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