Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.7/5 999 reviews

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Khem Beach, An Thoi Town, Phu Quoc, 920000 Phu Quoc, Vietnam

Description

Hotel extras

  • Resort is newly opened

  • 745 rooms & suites with various types catering for all needs

  • 10 min away from Hon Thom Cable Car

  • "25 min away from Phu Quoc airport "

  • "Colourful, contemporary and cosmopolitan resort design "

Our accommodation(s)

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Hotel location

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, An Thoi Town, Phu Quoc
920000 Phu Quoc
Vietnam

GPS:10.035024, 104.027621

Telephone
Fax +84 297 3927 778

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  999 reviews

TripAdvisor Rating  4.5/5  816 reviews

Certificate of excellence 2024

Emerald Spa is just magnificent

TripAdvisor rating 5.0/5

yesdes TripAdvisor review

We did not stay at this resort but used the spa facilities twice and absolutely loved it. It is probably one of the best spa's we have been to. The service is first class, the spa is immaculate and treatments are great. If you are in Phu Quoc, whether you are staying here or not, make sure you book into their 60/90 minute couples massage. It's very affordable and a glorious experience. And unlike many other spa's you have access to the shower facilities before and after your treatment. The booking process was easy and the staff were very responsive via Whatsapp.

Lovely property

Customer review rating 3.0/5

Kristie H. Families - Confirmed reviews ALL

Premiere Residences Phu Quoc is a beautiful property and is located on a stunning beach. We were given an upgrade and our apartment was so big and really lovely. Some things to note, we had a Penthouse Suite which had a kitchenette but it didn’t have anything to cook with… no knives, forks, plate, saucepans etc which was pretty unusual. The service at the front desk was good, the service at the beach cafe was terrible. Every time the food was delayed, sometimes for over an hour. Drinks during happy hour also took over an hour and we had to follow up to receive our order. We also lost our sons t-shirt and pair of flip flops never to be seen again. We weren’t able to look through lost property. Several things were just a little odd although we still enjoyed our stay

Great stay!

Customer review rating 5.0/5

Elena Families - Confirmed reviews ALL

It was a great stay! I want to specially mention the receptionist Mr Ngoan. He helped us with everithing, answered all my questions and made our stay perfect! We had a great kayaking tour and an interesting barista class. My daughter loved the kids club. The staff there were very attentive. Thanks Ms Van for finding a great room for my family. Thank you very much, Premier Residence team! We hope to come back soon!

Dear Elena S., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Premier Residences Phu Quoc

Perfect trip

Customer review rating 5.0/5

K.dung Families - Confirmed reviews ALL

I love the hotel from reception staff, driver, room, swimming pool, beach. I'm grateful that reception supported my baby and family to have early check in, and supported to pick up and drop off airport. Beach is super clean, clear water. Swimming pool is huge, family friendly. Kid zone is wonderful, my kid enjoyed a lot. Breakfast has a lot of choice and tasty. Love to come back again one day soon.

Dear Thi Kim Dung L., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Premier Residences Phu Quoc

Great location, unforgettable holiday

Customer review rating 5.0/5

Natalie Families - Confirmed reviews ALL

Premierresidence is the hotel where every detail is crafted to perfection. Nestled in the best beach, your prime location ensures us just moments away from the city's vibrant pulse. Your dedicated staff are here to ensure your stay is nothing short of exceptional, with personalized service and attention to every need. And wake up to a delightful breakfast spread that promises to tantalize your taste buds and fuel your day ahead. Your perfect getaway starts here.

Dear Nataliia T., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 361 reviews 8.3/10 Location
  • 704 reviews 8.1/10 Room
  • 811 reviews 8.6/10 Service
  • 6 reviews 9.1/10 WiFi
  • 632 reviews 9.3/10 Beach
  • 513 reviews 9.4/10 Pool
  • 510 reviews 9.4/10 Breakfast
  • 322 reviews 7.5/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.