Description
ALLSAFE approved hotel
Hotel extras
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Location in the heart of Almaty with magnificent views to the mountains
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The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms
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Rixos SPA spans over 2 200 square meters and offers extensive range of treatments
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24/7 available Food and Beverage outlets
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Close proximity to Almaty International Airport and Almaty-2 Railway Station
Our accommodation(s)
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Room
Deluxe King Room
- 3 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Balcony
- Accessible room
Room
Deluxe Twin Room
- 3 persons
- 32 m² / 344 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
- Most of the accommodation: Balcony
Room
Superior King Room
- 3 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
- Most of the accommodation: Balcony
Room
Superior Twin Room
- 3 persons
- 32 m² / 344 sq ft
- Bedding 2 x Twin bed(s)
- Views: Park view
- Most of the accommodation: Balcony
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Suite
Junior Suite
- 3 persons
- 48 m² / 516 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room or Balcony
Suite
Superior Suite
- 3 persons
- 48 m² / 516 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view
- Most of the accommodation: Corner Room or Balcony
Suite
Deluxe Suite
- 4 persons
- 74 m² / 796 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Park view
- Most of the accommodation: Balcony or Duplex
Suite
Executive Suite
- 4 persons
- 110 m² / 1184 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Park view
- Most of the accommodation: Corner Room or Balcony
Suite
Presidential Suite
- 9 persons
- 220 m² / 2368 sq ft
- Bedding 1 x King size bed(s) and 1 x King size bed(s) and 1 x King size bed(s)
- Views: City View or Park view
- Most of the accommodation: Corner Room or Balcony or Duplex
Room
Deluxe King Room
- 3 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Balcony
- Accessible room
Hotel location
Rixos Almaty
506 99 Saken Seifullin Avenue
050012 ALMATY
Kazakhstan
GPS:43.2493887, 76.9350809
Contact email
Access and transport
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ALMALY
Railway station
Access: 1.5 km / 0.93 mi 12 min walk / 5 min drive
ALMATY BISHKEK
Highway exit
Access: 3 km / 1.86 mi 30 min walk / 8 min drive
ALMATY 2
Railway station
Access: 3 km / 1.86 mi 40 min walk / 10 min drive
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Shuttle
Additional charge
Shuttle on call
ALMATY
Helipad/aerodrome
Access: 16 km / 9.94 mi 25 min drive
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Shuttle
Additional charge
Shuttle on call
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Kazakh State Academic Theatre of Opera and Ballet named after Abay
Entertainment/theatre district
Access: 10 m / 0.62 mi 12 min walk / 5 min drive
Main Botanical Garden
Botanical gardens
Access: 40 m / 2.48 mi 45 min walk / 11 min drive
Almaty Zoological Park
Zoo
Access: 40 m / 2.48 mi 45 min walk / 10 min drive
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Kapchagay Reservoir
Lake
Access: 800 m / 49.68 mi 1 hrs 20 min drive
Trans-Ili Alatau
Mountain
Access: 1.9 km / 11.8 mi 3 hrs 10 min walk / 30 min drive
Kolsay Lakes
Lake
Access: 2.87 km / 178.23 mi 4 hrs 30 min drive
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MEGA Alma-Ata Shopping-Entertainment Center
Shopping centre/mall
Access: 90 m / 5.59 mi 1 hrs 30 min walk / 15 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
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LALEZAR
Lalezar offers an exclusive ambience for fine dining gatherings and showcases diverse gastronomy of local and international cuisine, whereas eclectic list of wines in addition to a large selection of premium quality teas complement your dining experience.
BRASSERIE
Brasserie serves a delicious mix of local and international cuisine, complemented by interactive live cooking stations. Overlooking Pine Park with separate summer terrace, elegant interior reflects classic chic with chandeliers and contemporary serving.
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LOBBY BAR
Offering a little break from hustle of busy city life, this calm oasis is where guests can enjoy a drink or bite. With a choice of comfortable sofas in a lush tropical garden, Lobby Bar is perfect place for informal meetings and friendly get togethers.
VITAMIN BAR
Enjoy healthy meals and rejuvenating beverages while relaxing at the Rixos SPA. Vitamin Bar is the perfect place to boost your energy and invigorate your senses with a fresh dose of vitamins after a workout in the gym or a calming session at the spa. Take a moment of bliss, rest to the sounds of chill-out music and let the busy days fade away.
FUN CENTER
This stylish gathering spot offers creative cocktails and an inventive menu along with live music and more to dine with friends and socialize with colleagues or relax after a busy day in the perfect place.
2 breakfasts
Taste a wide selection of fresh fruits and berries, salads, made-to-order omelets, fish and meat starters, a variety of cereals, jams, cheeses, yogurts, pancakes and freshly baked pastries. This is complemented by a choice of mineral waters, milk, natural fruit juices, ground filtered coffee and tea selection.
Pool
Fitness center
Featuring the latest Technogym equipment, Fitness Center of Rixos Almaty provides the ideal location for wellness enthusiasts.
Spa
Escape to a world of solitude and serenity at the Rixos SPA, that will help you heal, relax and revive. Under the soothing touch of a professional therapist, allow cares to melt away as you surrender to a world of peace and calm.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 1100 m² / 11840 sq ft
- Maximum seats capacity
- 1500
- Maximum capacity for banquets
- 550
Weddings
Non contractual photo
Celebrate your wedding in the Premium Ballroom and take the stress out of your planning and allow the team of Rixos Almaty Hotel to provide you, your family and your friends with a magical and memorable day.
Our guest reviews
Well located hotel with run down rooms in need of renovation
TripAdvisor rating 3.0/5
Vipul112 TripAdvisor review
Dear Mrs. Vipul, Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our hotel's location and the views from the balcony, as well as the efforts of our staff. We truly value your insights as they help us to improve our guest's experiences. We apologize for condition of the rooms and the inconvenience it caused during your stay. Please be assured that we are in the process of planning renovations to enhance the comfort and aesthetics of our rooms. Your comments regarding the room conditions and the experience at check-in have been shared with our management team for immediate review and action. We strive to offer a welcoming and efficient service, and it's clear we fell short in this instance. We also acknowledge your comments about the limited vegetarian options at breakfast. We're actively working on expanding our menu to cater to a wider variety of dietary perferences. Your experience is not indicative of the high standards we aim to uphold. We would welcome the opportinity to regain your trust and demonstrate the improvements based on feedback like yours. Please feel free to to reach out to us directly at almaty@rixos.com if you are planning to visit again or if there's anything more we can do to make your next stay with us more emjoyable. Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back in the future under beter circumstances. Sincerely, Askhat Ishmukhambetov Director of rooms
Lived here for 5 years
TripAdvisor rating 4.0/5
John A A TripAdvisor review
Dear Mr. John, Thank you so much for sharing your wonderful experience with us! We are truly honored to hear that your stay at our hotel stands out as the most comfortable stay during your travels around the world. We are especially grateful for your kind words about our staff. Building friendships and providing a welcoming atmosphere are among our top priorities, and it's rewarding to hear that we succeeded in making your feel so valued and at home. Your feedback is incredibly motivating for our team. Should your adventures bring you back our way, we would be thrilled to welcome you again as not just a guest, but as a friend. Thank you once again for taking the time to share your positive review. We wish you all the bests! Sincerely, Askhat Ishmukambetov Director of rooms
Worst experience,
TripAdvisor rating 1.0/5
CEYLAN K TripAdvisor review
Dear Mrs. Ceylan, Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you faced during your stay, particularly with communication at the receprtion and in the Lalezar restaurant. We strive to provide all our guests with the exceptional service and it's clear we fell short in your case. We understand how important clear communication is for an enjoyable dining and staying experience. Please rest assured that we take your comments very seriously and are immediately taking steps to adress these issues. This includes evaluating our current staff's language skills and providing additional training to ensure our team can effecively communicate with all our guests. We are also looking into your specific comments about the service in the Lalezar restaurant to ensure that any instance of perceived arrogance is addressed and corrected promtly. Our goal is to ensure that every guest feels welcomed and valued form the moment that walk through our doors. We failed to meet these standards for you, and for that, we are truly sorry. We hope you will consider staying with us again so we can have opportunity to provide you with the high standard of service you should expect from us. Once again, we apologize for your dissapointing experience and thank you for bringing these issues to our attention. Your feedback is invaluable in helping us improve. Warmest regards, Marina Lebedeva Guest relations department manager
Nice architecture, good view, friendly staff
Customer review rating 4.5/5
Ann Business - Confirmed reviews ALL
Dear Annegret S., We very much appreciate your comments regarding your stay at the Rixos Almaty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relations department Manager Marina Lebedeva
Customer review rating 5.0/5
Emilio Business - Confirmed reviews ALL
Dear Emilio M., We very much appreciate your comments regarding your stay at the Rixos Almaty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Lebedeva Marina Guest relations Manager
In partnership with TripAdvisor
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