Fairmont The Palm 5 stars

Customer review rating (ALL Rating) 4.5/5 3,319 reviews

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Description

Hotel extras

  • Access to 8 heated swimming pools and a beautiful private beach

  • A collection of 12 restaurants serving cuisines from all over the world

  • Fairmont Falcons Kids Club for all children aged 18 months to 16 years old

  • Minutes away from Nakheel Mall and The View obvervatory

  • Minutes away from Aquaventure water park and The Pointe

Our accommodation(s)

Hotel location

Fairmont The Palm

Palm Jumeirah
72413 DUBAI
United Arab Emirates

GPS:25.1101522, 55.1388451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,319 reviews

TripAdvisor Rating  4.5/5  11,873 reviews

Great trip

TripAdvisor rating 5.0/5

Kate H Families - TripAdvisor review

Excellent visit. Great hotel. Room was spotless (thank you Kangkana). Kids club was fabulous and the location on the Palm was great near the Mall and the West Beach. We really enjoyed Miss India and Seagrill and Blowfish for lunch. We shall be back.

Dear kate h, Thank you very much for choosing Fairmont The Palm and taking the time to share your kind feedback. I am really glad that you appreciated our service, facilities and amenities. We are truly honored to be a part of your memorable experience. Fairmont The Palm team already looks forward to your return visit! Best Regards, Adie Gallardo Guest Experience and Quality Manager

Overall stay

TripAdvisor rating 5.0/5

SassyReviewRatings TripAdvisor review

Our stay at the fairmont has been really nice. Everything is at your finger tips, great location, sunset views, nice pools, very clean, lovely staff. Kangkana looked after our room every day and she did an outstanding job and she was so lovely. Would 100% stay recommended.

Dear sassyreviewratings, Thank you very much for your review and for recommending us to other travelers. It is great to hear that you enjoyed your stay and that you had the opportunity to experience great hospitality that our team is so proud to provide. I will ensure your comments are shared with the entire Fairmont The Palm Team. We hope to see you soon! Best Regards, Adie Gallardo Guest Experience and Quality Manager

A beyond 5 star experience from start to finish of our stay.

TripAdvisor rating 5.0/5

Roger H TripAdvisor review

Friendly attentive pool/bar staff and of particular merit ( SAHIL ) whom my wife and I had many interesting conversations with.From day one Sahil remembered our drinks of preference and always had a smile for us. An exemplary service and as part of our Fairmont experience one we won't forget.

Dear rogerhK1527HV, We are delighted to read your feedback and thank you for deciding to share it with us. It is great to know that you got the chance to enjoy all of the facilities and services in the hotel. We assure to pass on your kind words to the entire team and we all hope that you will come back very soon. Best Regards, Adie Gallardo Guest Experience and Quality Manager

Great Housekeeping

TripAdvisor rating 4.0/5

Alisha P TripAdvisor review

The Hotel has a great location close to a lot of great restaurant. The beach is nice but one day it was full and they didn’t have enough chairs which was kind of surprising. The adult pool is really nice and peaceful as well. We had a room with sea view which was really nice. Our housekeepers Kangkana and Ashish were really lovely and always asked when we wanted our room cleaned if the timing was inconvenient. They always came back and kept our room clean and fresh, and I always felt safe for my belongings.

Dear 236aslishap, Thank you very much for choosing Fairmont The Palm and taking the time to share your kind feedback. I am really glad that you appreciated our service, facilities and amenities. We are truly honored to be a part of your memorable experience. Fairmont The Palm team already looks forward to your return visit! Best Regards, Adie Gallardo Guest Experience and Quality Manager

Almost Perfect Stay in Dubai

TripAdvisor rating 4.0/5

sheppybob TripAdvisor review

My wife and I stayed here for an eight night stay at the end of February having booked a package via Emirate Holidays who, I thought were excellent. The hotel is in a great location near the monorail and Nakheel Mall and we were allocated a stunning room with a sea view. All staff at the hotel we encountered were so polite and helpful. We were on a half board package and enjoyed the food and service in all of the restaurants especially Little Miss India. Alcohol is very expensive within the hotel so we made the most of the half price drinks available 4pm - 8pm everyday in the Blowfish Bar by the pool where we received very attentive service from Russel,Ashraf and Charita. The hotel and grounds were spotless and our room was serviced to a high standard. This should be a 5 star review except for a big problem that the hotel needs to sort out. We liked to go and sit relax by the adult pools in the afternoon. On 3 occasions during our stay there was obscenely loud music being played from what I would describe as beach clubs just outside the hotel. The music was so loud that I could not listen to my own music through my personal headphones. We mentioned this to management of the hotel who are clearly aware of the problem but do not seem to be able to do anything about it. We would only stay at this hotel again if they sort out the issue regarding the disgustingly loud music from the beach which went on for hours and prevented any kind of relaxation by the pool.

Dear sheppybob, We very much appreciate your comments regarding your stay at the Fairmont The Palm. It is always great to receive feedback- both positive and negative. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are hoping to be able to serve you once again in the future. Best Regards, Adie Gallardo Guest Experience and Quality Manager

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Other web-users rate our hotel

  • 1,040 reviews 9.2/10 Location
  • 1,422 reviews 7.9/10 Room
  • 2,307 reviews 8.6/10 Service
  • 37 reviews 3.9/10 WiFi
  • 1,029 reviews 8.2/10 Food
  • 541 reviews 6.9/10 Cleanliness
  • 473 reviews 8.2/10 Pool
  • 426 reviews 7.9/10 Beach

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