Fairmont Château Whistler 4 stars

Customer review rating (ALL Rating) 4.6/5 3,348 reviews

Fairmont Château Whistler - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

Our accommodation(s)

Hotel location

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 0Z5 WHISTLER
Canada

GPS:50.116925, -122.946233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,348 reviews

TripAdvisor Rating  4.5/5  5,085 reviews

Certificate of excellence 2023

Great location, solid hotel

TripAdvisor rating 4.0/5

AdQueen TripAdvisor review

Probably the best location for Whistler Blackcomb as you are very close to the gondola to get up the mountain. For the positives: It is a large hotel with all the amenities you would expect - pool, saunas, gym, restaurants and decent room service. This was our second time staying here (the first time was just as Covid hit, so very different experience). I think the rooms have been updated fairly recently, they were in good shape for a busy hotel and I liked the modern/country decor. The wallpapers are nice and the art work is modern. The queen queen has a small table and settee so you can sit and play cards etc. The beds were comfortable, and sheets were nice. Housekeeping is top notch here, which is something I never say! I was impressed by how clean they got the room every day. It makes a difference. Good job! Room service was fairly fast and a good array from Wildflower. We also ate several times from Portobello which is the casual bbq dining option/coffee shop. The coffee is good. Lines at peak times though as it gets frequented by people from the hotel and from offsite, it is popular. Hotel has a program of activities that you can do for free (water aerobics, yoga, hikes etc) which is a nice touch. Pick up the schedule in the pool area reception. Ski valet is good, they have plenty of staff but there are bigger lines on the weekend, so add 5-10 minutes to be prepared for that if you have booked a lesson etc. The equipment was good/fairly new, and easy to change if it didn't work out. For those with small kids I would just note that there are about 15-20 concrete steps up from the valet to the ski lift area, which you need to carry your equipment up. It's not a problem per se, but might be useful info for those who have experienced valet at other hotels where the skis are already on the snow for you. The valet will carry skis & poles back down the steps at the end of the day. My personal niggles: Our room was upgraded to a mountain view, however, those are all at the back of the hotel overlooking the pool and outdoor area, so you get the associated noise. People stay in the pool having drinks/apres until 11.30pm when the pool area closes. You can hear voices quite easily so if this kind of thing bothers you then ask for a room at the front of the hotel. You also get all the wood smoke if you open the window from the outdoor fires at the back, again, might not be an issue for some people but we kept the windows closed as one of our party has asthma. We ate at Wildflower for dinner one night (make a reservation) and compared to our last experience there it wasn't great. It took over an hour to receive our meals and that was after we had to go and chase the waiter to find out where it was. The food is ok, we had better meals elsewhere in the village for the same price (lots of options, again, make reservations as it is busy). The restaurant wasn't even at full capacity. Overall, the Fairmont is a very solid hotel and works well for the location and activities you are likely to be doing in Whistler. It is walkable from the main village and close to the slopes. The beds are comfortable, and clean. It lacks the personal touch, but given the size of the hotel I wasn't particularly expecting much on that front. There are water stations located throughout the hotel and they encourage you to drink tap water which I appreciated, reducing the plastic bottle impact of the resort.

A must stay resort!!

TripAdvisor rating 5.0/5

Terese P TripAdvisor review

Chateau Whistler is a must stay!! The location is perfect and the view from our room wonderful.Slept like babies , so relaxing and the staff at the Chateau was very friendly and accommodating. We had 4 days of fantastic ski conditions and took full advantage of the pools, sauna and spas in the afternoons. The hotel is just beautiful, cozy and the atmosphere is great. We ate and drank at almost all the outlets and everything was great. 1 morning we signed up for the guided ski tour and it was fun ,our awesome tour guide showed us some great runs and was very knowledgeable .We really felt like we got a 5 star experience and can’t wait to come back.

Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

Best Location in Town

TripAdvisor rating 5.0/5

Bobby c TripAdvisor review

My family stayed for almost a week at the Fairmont Chateau and didn’t want to leave. Everything was perfect from the dining, service, and proximity to slopes. Normally every year we go someone different to ski, But as soon as I got home I booked next year to visit again.

Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

Excellent team in Whistler’s best hotel

TripAdvisor rating 5.0/5

MrFredBrown TripAdvisor review

There is a lot to enjoy here, and the staff are universally excellent. Having by chance been assisted by the Hotel Manager, Ryan, it is easy to see that the helpful attitude comes right from the top. The location is brilliant - the Blackcomb lift goes from the base of the hotel and the Peak-to-Peak gondola means access to Whistler mountain is fast, easy and picturesque. The ski valet service (a giant room and team who store your skis and boots) is slick and efficient. The rooms are very good - refurbished for the 22/23 season. The spa is first class and the lounges are large and serve everything you need by a warm fire. In case the team read these reviews special thanks to Kyle and all the concierges, Joel and Archie on the front desk, Jack and Morgan for the cross-country skiing and snowshoeing, Sophie in the Wildflower restaurant, Maddie in the Grill, Mark and Lianne in the Mallard Lounge, everyone in the ski valet, Polly and all those who kept our room clean and tidy and Alfonso, the kind gent in the cool hat who drives the shuttle service around town.

Thank you for taking the time to share such a wonderful review of your recent visit to Fairmont Chateau Whistler! At Fairmont, we strive to offer our guests truly memorable experiences, and we are delighted to know that your visit was truly representative of this. Our team is thrilled to hear that you had a wonderful vacation at the Chateau, from your interactions with out colleagues, to experiencing the wonders of Whistler. Please know that we will forward your kind remarks to those that you've mentioned. Thank you again for sharing your review with our team. We look forward to welcoming you back for another visit in the near future!

Amazing stay! Beautiful hotel! Great location!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We were a family of five and had a great stay! It is a beautiful hotel. It is in a great location. We enjoyed renting skis at the hotel and being able to go directly to the gondola. We love the location. We love the pool and workout facility.

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