Mercure Antwerp City South 4 stars

Customer review rating (ALL Rating) 4.2/5 903 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Brasserie Coubertin on-site with international cuisine

  • Across from Hertoghe Park

  • Next to highway and outside of low emission restricted area

  • Direct connection to the city centre by tram

  • 9-minute walk from Antwerp Expo Convention Centre

Our accommodation(s)

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Hotel location

Mercure Antwerp City South

Desguinlei 94
2018 ANTWERPEN
Belgium

GPS:51.194751, 4.40636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Brasserie Coubertin

Come in and enjoy our delicious local and international dishes. We have free WIFI throughout our bar, making it an ideal spot to enjoy a cappuccino while checking your emails or reading a newspaper.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  903 reviews

TripAdvisor Rating  4.0/5  1,008 reviews

Fine

Customer review rating 4.0/5

Joris Business - Confirmed reviews ALL

Fine

Dear Joris L., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Ajroud, Assistant Hotel Manager Mercure Antwerp City South

Design of the hotel is nice

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

the choice for breakfast is poor, hair dryer in the room stops every few seconds for overheating, the signal of the TV was very unstable, it is nice to have sauna but it does not appear inviting, the service in the room was not so good - tissues were not filled in when empty, shampoo on the sink instead of handwash even though I asked for change at the reception. On the other hand the design of the rooms is nice

Dear JANA H., Thank you for taking the time to tell us about your experience at the Mercure Antwerp City South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Ajroud, Assistant Hotel Manager Mercure Antwerp City South

Good business hotel

Customer review rating 4.5/5

Martin Business - Confirmed reviews ALL

Just of the ring so easy to find. Big comfortable room and quiet.

Overall good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room was pleasant. Breakfast buffet abit repetitive but yummy.

Dear KEVINDRAN RAJAH T., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Ajroud, Assistant Hotel Manager Mercure Antwerp City South

Customer review rating 3.0/5

John P. Business - Confirmed reviews ALL

The same as usual

Dear John Tregurtha P., Thank you for taking the time to tell us about your experience at the Mercure Antwerp City South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Ajroud, Assistant Hotel Manager Mercure Antwerp City South

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Other web-users rate our hotel

  • 351 reviews 7.5/10 Location
  • 846 reviews 5.9/10 Room
  • 598 reviews 8.3/10 Service
  • 31 reviews 4/10 WiFi
  • 391 reviews 7.5/10 Breakfast
  • 288 reviews 5.2/10 Cleanliness
  • 222 reviews 6.2/10 Vibe
  • 161 reviews 5.6/10 Amenities

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