Mövenpick Hotel Stuttgart Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 111 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • 326 elegant rooms and suites with free WIFI

  • Restaurant with regional and international classics

  • 16 meeting and event venues, including a ballroom

  • Green Globe Certified

Our accommodation(s)

Hotel location

Mövenpick Hotel Stuttgart Airport

Flughafenstrasse 50
70629 STUTTGART
Germany

GPS:48.691352, 9.193349

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT TROLLINGER

The Trollinger offers seasonal specialities in a relaxed atmosphere. The exclusive dining room with fireplace and cozy ambience can accommodate up to 24 guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  111 reviews

TripAdvisor Rating  4.5/5  2,268 reviews

Good location -

Customer review rating 3.0/5

Robert T. Business - Confirmed reviews ALL

The hotel is well located to the airport. Check in was slow and understaffed. This was equally true of the dinner service at the restaurant. I had to go find someone to seat me. The rooms are nice and clean, modern. However the thermostat is clearly just a decoration. My room was so hot I had trouble sleeping. This with the thermostat set to the lowest possible setting

Dear Robert, Thank you for this review of your recent stay. It's wonderful to hear that you appreciated the hotel's convenient location and found the rooms to be nicely appointed and clean. We're also pleased that the modern design of the accommodations met your expectations and contributed to your experience. We take note of your concerns regarding the check-in process and service at the restaurant; we are always seeking ways to enhance our efficiency and guest satisfaction. Please be assured that we take your comments very serious and that we will discuss it within our team. Regarding the room temperature, our guests usually have individual control over their air conditioning, and we regret to hear that you encountered discomfort. We hope we can welcome you back in the future and convince you with our true Mövenpick service. Best wishes, Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

A GOOD EXPERIENCE ON A TOUGH WEEK.

TripAdvisor rating 5.0/5

Jorge B TripAdvisor review

Very friendly reception service, and friendly atmosphere and service at the restaurant. Rooms are not too big, but very comfortable and clean. The shower is fantastic... Very clean and nice decoration. Our flight was canceled and we had to book it at the very last minute: they turned a bad day into a relaxing evening.

Dear Jorge, Thank you for such a positive review of your stay! We're delighted to hear that our reception and restaurant teams made a positive impression with their friendliness and service. It's wonderful to know that you found comfort in our rooms, with their clean presentation and fantastic showers adding to your relaxation. Your appreciation of our hotel's decoration is truly valued, reflecting the sophisticated design we strive to maintain. We regret to hear that your flight cancellation led to last-minute changes, but are pleased we could contribute to turning your day around. We look forward to welcoming you back for another memorable experience! Best wishes, Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

Nice stay at Str airport

Customer review rating 5.0/5

Ho Families - Confirmed reviews ALL

Friendly and professional staff. Car parking was limited for a couple of nights.

Dear Guest, Your feedback on your recent stay at Mövenpick Hotel Stuttgart Airport is highly valued. We are thrilled to learn that you had a pleasant stay and our staff left a positive impression on you with their professionalism and friendliness. On the other hand, we do understand that parking might have been a slight concern for you. Please know that we aim to provide an effortless experience to all our guests and we are constantly seeking ways to enhance our services. Once again, thank you for your feedback and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Tanja Rollny, Guest Relations - Mövenpick Hotel Stuttgart Airport

Customer review rating 0.5/5

Gisela B. H. Business - Confirmed reviews ALL

I had booked a room with a king bed, but was given a room with two singles.

Dear Ms. H., We appreciate your feedback regarding your recent stay at Mövenpick Hotel Stuttgart Airport. We sincerely regret that your room did not meet your expectations and any inconvenience caused due to this. Your comment about the reception staff will be shared with our team to improve our service. We are obliged to maintain a high standard of service for our guests and your comments provide us with valuable information to work on. On a positive note, we are delighted to hear that Frau Wagner was able to brighten your experience! Our staff members are truly our greatest asset and it's always heartening to acknowledge their efforts in making our guests' stay enjoyable. We hope to have the opportunity of welcoming you back in the future, where we can demonstrate our commitment to excellent customer service. Best regards, Tanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

Great hotel but poor customer support

TripAdvisor rating 4.0/5

aguinaldos2015 Business - TripAdvisor review

The Hotel is great and very comfortable. I have been there multiple times and it never disappointed me. The only issue I had was a double charging on the company credit card, which I could not clarify so far. I sent several emails to the reception but never got an answer. This is not the first time this has happened. Customer support could be better.

Dear Guest, It's wonderful to hear that you continue to find comfort in our hotel during your multiple stays. At Mövenpick Hotel Stuttgart Airport, we aim to offer an experience that is as enjoyable as possible, and your kind words regarding the hotel are much appreciated. However, we deeply regret to hear about the issue you faced with the billing. Please rest assured that it's our priority to provide prompt and efficient service to all our valued guests like you. Regrettably, we can't provide a resolution through this platform, but we encourage you to get in touch with our management team who will be more than happy to assist you. We would be happy if you could contact us via email to hotel.stuttgart.sales@movenpick.com. We sincerely appreciate your patience and understanding, and we look forward to making your next stay even more enjoyable. Best regards, Tanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

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Other web-users rate our hotel

  • 774 reviews 9.2/10 Location
  • 868 reviews 7.9/10 Room
  • 700 reviews 6.5/10 Service
  • 18 reviews 7.1/10 WiFi
  • 402 reviews 8.3/10 Comfort
  • 350 reviews 8.3/10 Breakfast
  • 269 reviews 7.4/10 Cleanliness
  • 221 reviews 8.8/10 Vibe

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