Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.3/5 1,861 reviews

Best price
guarantee
Mövenpick Lausanne - Image 1
Mövenpick Lausanne - Image 2
Mövenpick Lausanne - Image 3
Mövenpick Lausanne - Image 4
Ave. de Rhodanie 4, Lausanne, 1007 LAUSANNE, Switzerland

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Our accommodation(s)

Hotel location

Mövenpick Lausanne

Ave. de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MÖVENPICK RESTAURANT

Mövenpick Restaurant has a range of dining experiences with fresh, seasonal specialties. Enjoy innovative brasserie-style creations in our warm interior space or on the terrace with a view of Lake Geneva.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,861 reviews

TripAdvisor Rating  4.0/5  1,679 reviews

Certificate of excellence 2023

Very good as always but need to pay attention with Accor points

Customer review rating 4.5/5

Alexandre M. Couples - Confirmed reviews ALL

It was not my first time but the hotel is perfect. The only consideration is about the Accor points. When I was checking out , the hotel did not recognize that I was using 2.000 points from Accor loyalty program. It was very unconfortable but after a few minutes they handle the situation.

Dear ALEXANDRE M., Thank you very much for taking the time to share your recent stay at the Mövenpick Hotel Lausanne. I am delighted to read you always have nice experiences while visiting us in Lausanne. However, I am sorry if there was a misunderstanding while settling your bill with your loyalty points. Please rest assured that I have already shared your comments to the relevant department so we could enhance the training on this matter and avoid future occurrence. We are looking forward to welcoming you again soon, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Franck Fleury, General Manager

Poor ventilation

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Felt like an invasion from China during the breakfast, though i do not know how you could change this. But the high temperature in both room and rest of building was not comfortable.

Dear Valued Guest, Thank you for taking the time to tell us about your recent visit at the Mövenpick Hotel Lausanne. I am sorry if your overall experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that I have already shared your comments regarding the room temperature and the crowd at the breakfast to the relevant department heads. We will look into corrective measures to address the mentioned problems and prevent future occurrence. Thank you again for sharing your feelings, we hope to have the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

poor air condition

Customer review rating 1.5/5

Claus Business - Confirmed reviews ALL

Poor or no air condition in the room. The water pressure in the shower was very low

Dear Claus, Thank you for taking the time to tell us about your recent experience at the Mövenpick Hotel Lausanne. I am sorry if the room temperature and water pressure did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that I have already shared your feedback to the relevant department head, and that we will look into the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice staff, rooms design outdated but spacious. Weird smell outside window Breakfast Not eatable, coffee terrible.

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent visit at the Mövenpick Hotel Lausanne. It is a pleasure to read you highlighted our rooms' size and team members' friendliness. However, I am sorry if the smell outside, and the breakfast experience did not meet your expectations. I will share your feedback to the relevant departments in order to implement corrective measures and avoid these matters to occur again. We hope to have the opportunity to welcome you again soon. Best regards, Franck Fleury, General Manager

Good stay

Customer review rating 5.0/5

Paulina Business - Confirmed reviews ALL

Everything was excellent!

Dear paulina, Thank you very much for taking the time to share your comments regarding your recent visit at the Mövenpick Hotel Lausanne. I am delighted to read you had a great time with us. We are looking forward to welcoming you again, and hope your next visit will be as pleasant as the previous one. Sincerely, Franck Fleury, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 664 reviews 9.3/10 Location
  • 974 reviews 7.5/10 Room
  • 869 reviews 7.6/10 Service
  • 26 reviews 5.6/10 WiFi
  • 391 reviews 8.5/10 Breakfast
  • 248 reviews 6.5/10 Cleanliness
  • 180 reviews 6.6/10 Vibe
  • 67 reviews 6.2/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Lausanne

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.