ibis Styles SP Faria Lima 3 stars

Customer review rating (ALL Rating) 4.2/5 2,031 reviews

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Rua Tavares Cabral 61, Pinheiros, 5423030 SAO PAULO, Brazil

Description

Hotel extras

  • 21 minutes from São Paulo/Congonhas Airport

  • 32 minutes away from Tietê Bus Station

  • Immersive experience in the Peruvian cuisine at the Qceviche Restaurant.

  • Near the Faria Lima Ave., a major business hub in the city.

  • A few minutes away from Rua dos Pinheiros and Vila Madalena.

Our accommodation(s)

Hotel location

ibis Styles SP Faria Lima

Rua Tavares Cabral 61, Pinheiros
5423030 SAO PAULO
Brazil

GPS:-23.5703, -46.69167

Telephone
Fax +55 11 3093-7200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

QCEVICHE FARIA LIMA

Offering an unforgettable Peruvian gastronomic experience with hearty dishes from an accessible menu and a taste of the region's most delicious ceviche. To top it off, a vibrant atmosphere and attentive service ensure a feeling of well-being.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,031 reviews

TripAdvisor Rating  3.5/5  654 reviews

Well located, with a honorable experience at the Peruvian restaurant.

Customer review rating 4.5/5

Pedro R. Business - Confirmed reviews ALL

Got in Sao Paulo at Friday morning, and got well warmed by the crew. Good meals every day at our stay.

Prezado Pedro, Agradecemos por nos contar sobre sua experiência no Ibis Styles São Paulo Faria Lima. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Fernanda Stacciarini Gerente Geral

Well located - repeated breakfast

Customer review rating 4.0/5

Juan D. S. O. Couples - Confirmed reviews ALL

Second time. Great as always. Setback, same breakfast from last year and everyday

Dear Mr. O., We appreciate your comments regarding your stay at Ibis Styles São Paulo Faria Lima. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Fernanda Stacciarini General Manager

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is well located (close to church, mall, station and resto) but for its price per night, it is lacking basic and important amenities like complimentary water, toiletries, electric kettle, cups/glasses, complimentary coffee/tea. It would also be great to have variations in the daily breakfast menu.

Dear Mrs. Aguilar, We appreciate your comments regarding your stay at Ibis Styles São Paulo Faria Lima. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to inform you that those amenities are not standards from Ibis brands. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Stacciarini General Manager

Well-located and a friendly environment.

Customer review rating 4.5/5

Alex S. Business - Confirmed reviews ALL

It was a short stay, but very pleasant. Helpful staff and comfortable accommodations. Overall, a good experience, and I would return for a longer stay.

Prezado Alex, Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-lo em breve. Atenciosamente, Fernanda Stacciarini Gerente Geral Ibis Styles São Paulo Faria Lima

Disappointing Experience at Ibis Faria Lima

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I recently stayed at the Ibis Faria Lima hotel for five days, and unfortunately, my experience mirrored the issues I encountered during a previous stay. While the hotel has its merits, such as a convenient location, I cannot overlook the recurring problems that significantly impacted my stay. One of the persistent issues was the TV signal, which had the same problems as my previous visit. Channels were often pixelated or lacked audio, making it challenging to enjoy any downtime in the room. Despite reporting the problem on the first night, maintenance failed to show up, leaving me frustrated and without a resolution. Adding to the frustration were new problems that emerged this time. On the 13th floor, my room suffered from a cold and low-pressure shower. The TV, when left on for an extended period, started flickering. It took two days of persistent complaints before the hotel offered to change my room. During my initial complaint on the first night, the maintenance team failed to respond despite assurances from the reception. The following morning, I made another complaint before leaving the hotel, and upon returning in the late afternoon, I discovered the same issues persisting. It was only in the morning of the third day, after the fourth complaint, that I was moved to a room on the first floor. This resolved the shower and part of the TV issues, but introduced new challenges. The room, designed for accessibility, presented difficulties with furniture placement, especially with a small table that made organizing and working a hassle. The TV's positioning caused discomfort, and the signal remained subpar, even worse than on the 13th floor, with channels lacking audio. Furthermore, the room had a connecting door that did little to insulate sound, making it impossible to escape the conversations and noises from the neighboring room. The bathroom featured a small sink, making it impractical to place basic items like a toiletry bag with medications, toothbrush, toothpaste, deodorant, and soap. Notably, there was no bidet shower in the bathroom. Despite these issues, I refrained from further complaints as I had grown tired of ineffective resolutions. However, it is crucial to document that this stay fell far below the minimum expectations for the level of service associated with the Ibis brand. The accumulation of recurring and new problems significantly diminished the overall quality of my stay, leaving me dissatisfied with the experience.

Prezado Francisco, Agradeço pelos comentários sobre sua hospedagem. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Atenciosamente, Fernanda Stacciarini Gerente Geral Ibis Styles São Paulo Faria Lima

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Other web-users rate our hotel

  • 563 reviews 9.4/10 Location
  • 928 reviews 4.8/10 Room
  • 753 reviews 7.6/10 Service
  • 32 reviews 7.7/10 WiFi
  • 486 reviews 7.7/10 Breakfast
  • 331 reviews 5.8/10 Cleanliness
  • 247 reviews 2.9/10 Value
  • 14 reviews 1.2/10 Wellness Area

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