Mercure Hotel Amsterdam Sloterdijk Station 4 stars

Customer review rating (ALL Rating) 4.4/5 2,249 reviews

Best price
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Mercure Hotel Amsterdam Sloterdijk Station - Image 1
Mercure Hotel Amsterdam Sloterdijk Station - Image 2
Mercure Hotel Amsterdam Sloterdijk Station - Image 3
Mercure Hotel Amsterdam Sloterdijk Station - Image 4
Naritaweg 1, 1043 BP Amsterdam, Netherlands

Description

Hotel extras

  • 10 min. by train from Schiphol airport

  • Only 5 min. to Amsterdam Central Station

  • Sky Bar-Restaurant located on the top floor

  • On-site paid parking facility

  • 100% non-smoking hotel

Our accommodation(s)

Hotel location

Mercure Hotel Amsterdam Sloterdijk Station

Naritaweg 1
1043 BP Amsterdam
Netherlands

GPS:52.387911, 4.834296

Telephone
Fax +31 20 820 2998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

SKY LOUNGE

Visit our SKY LOUNGE restaurant for amazing views and an appetizing breakfast or tasty dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,249 reviews

TripAdvisor Rating  4.0/5  1,867 reviews

Certificate of excellence 2023

Attentive Staff, very comfortable stay

TripAdvisor rating 5.0/5

dwaynep605 Friends getaway - TripAdvisor review

Just returned from my stay here and I had the best time. The hotel was comfortable, clean and in a convenient location from getting around Amsterdam as it’s very close to the station. The staff were so helpful they really went the extra mile to make me feel welcome and catered for. I want to give a special thank you to Mohammed & the other members of the front desk team who helped me when my flight was cancelled and managed to accommodate me at the last moment. You honestly really helped me in a very tricky situation and I’m extremely grateful. Thank you again & I’ll see you again soon 😊

Dear Dwaynep605, But what a wonderful review you have given us. Rest assured that it motivates us to continue working so that all our guests can experience the same as you. Thank you especially for your mention of our team performance. We will be happy to welcome you again on your next visit to Amsterdam. Kind regards, Mitzy Ortega Operations Manager

Great hotel handy for transport

Customer review rating 5.0/5

P. Couples - Confirmed reviews ALL

Always great at mercure hotel sloterdijk

Dear P., A perfect t10!, it has left us speechless. Thank you so much. We hope to see you again on your next visit to Amsterdam! Kind regards, Mitzy Ortega Operations manager

Excelent service

Customer review rating 5.0/5

Erika P. Business - Confirmed reviews ALL

I love it!

Dear Erika, How happy we are with your comment "I love it" well, "we love it too" we love knowing that we were able to provide you with the stay that you deserve. We hope to see you again on his next adventure in Amsterdam! Kind regards, Mitzy Ortega Operations Manager

Well located, great breakfast

Customer review rating 3.5/5

Osnat Couples - Confirmed reviews ALL

Well located close to sloterdjik station, 10 minutes to the city center, 20 minutes to Haarlem, 35 minutes to Utrecht. Was a good base for our visit to the Netherlands. Breakfast was superb. Few members of the staff were super nice. The room was ok, the window could open, the design was modern. However the bed was too soft, the pillows were too big, the shower had no slope so the water didn't drain! In addition, there were no amneties in the room - no body lotion, sleepers, hair conditioner, q-tips. The cleaners didn't pay attention to putting all the clean towels or put new cups when taking the used ones. Looks really fancy but feels like 3 stars top. As an All accor member, it was a bit dissapointing

Dear Osnat, Thank you very much for giving us your time and sharing your experience with us. How sad it is to find out that your stay was not what you deserve. I would like to inform you that it is not the service we are used to provide and that we have already taken appropriate action to understand why your room was not adequately refreshed. Thank you very much for mentioning how well in touch we are, it is appreciated. We hope you can trust that this was an isolated case and that we would love to see you again on your next visit to Amsterdam! kind regards, Mitzy Ortega Operations Manager

Good Stay, Need Improvement on staff

Customer review rating 3.0/5

Daniel Couples - Confirmed reviews ALL

Stay for 3 nights, and wish to replace new tower on second day. Calling reception at around 8pm ( back from town ), the staff who receive the call was reply with bad emotions. After she reach my room, she asking whether I got put sign of "please housekeeping". I say yes. She then question where the towel been put, and did i put on the ground. I reply I no put on the ground as I am not familiar this requirement. She then raise her voice and show bad manner to me. I found out later the instruction "to put the towel on floor in case need substitution" was paste inside the washroom drawer which i overlook on it. Although i found it should be my responsibility , but the point is I call reception with good manner and I was very appreciate the fast response from the staff, but if she can reply with good manner , it would be perfect stay at this hotel. Overall i am satisfying .

Dear Daniel, Thank you very much for taking the time to respond to our survey. What a shame to realize that we have not been able to connect with you and that the service that you deserve has not been achieved. Rest assured that we take all the advice/feedback from our guests extremely seriously and that we take the necessary actions to learn and ensure that experiences like the ones you experienced do not occur again. It would make us very happy if you could trust us once again on your next visit to Amsterdam and thus be able to realize that this has been an isolated case which we are not used to experiencing. Kind regards, Mitzy Ortega Operations Manager

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Other web-users rate our hotel

  • 2,007 reviews 9.2/10 Location
  • 2,371 reviews 7.5/10 Room
  • 1,871 reviews 8.4/10 Service
  • 62 reviews 4.4/10 WiFi
  • 1,011 reviews 7.8/10 Cleanliness
  • 906 reviews 8.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.