Mercure Rome Leonardo da Vinci Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 1,514 reviews

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Mercure Rome Leonardo da Vinci Airport - Image 1
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Via Portuense 2470, 00054 FIUMICINO, Italy

Description

Hotel extras

  • A stone's throw away from Fiumicino International Airport

  • Wine Bar and Restaurant

  • Fitness center open 24 hours a day and outdoor swimming pool (from May to September)

  • ALLSAFE certified hotel by SGS

  • Free WIFI and tea and coffee making facilities in all rooms

Our accommodation(s)

Hotel location

Mercure Rome Leonardo da Vinci Airport

Via Portuense 2470
00054 FIUMICINO
Italy

GPS:41.77306, 12.238787

Telephone
Fax +39 06 9993 5888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LEONARDO RESTAURANT

Designed for food and wine excellence, the ideal place for lovers of good food, to choose tastier dishes of Italian cuisine and international specialties. Products have the Local brand and are seasonal

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,514 reviews

TripAdvisor Rating  3.5/5  1,413 reviews

Fantastic place

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel was amazing and beautiful. The staff was superb.

difficult to get to after 22h30

Customer review rating 3.5/5

David B. Solo - Confirmed reviews ALL

comfortable hotel but impossible to get to for less than EUR25 if you don't land before 10ish at night... this extra cost should be taken into consideration and it might make this place uneconomic.

Well located

Customer review rating 3.5/5

S P. Couples - Confirmed reviews ALL

Room was clean and very basic. No glasses plastic of otherwise were provided for water only paper cups for the coffee tea station. Bed was very hard and not up to Mercure standards from our previous experiences with the hotel chain. Very pleased with walk in shower.

Awful stay at Mercure Rome Leonardo da Vinci Airport

Customer review rating 0.5/5

Mm Families - Confirmed reviews ALL

This the worst experience we have had in an Accor Hotel. - The Wifi barely worked - We were provided with a remote with duct tape on it and the tape did not hold. When I ask for the remote to be replaced, I was told that the other rooms were occupied and was provided with the same remote with clear tape this time (I took pictures) - There were no tissues available in our room and in the entire hotel. I was given napkins or hand paper towel instead. And when I said that this is not soft for the nose, I was told to use the toilet paper. - It was very hot in the room, The AC was not working and when I asked the front desk, I was told the hotel is not allowed to put on the AC because we are in March/April even if it is hot. - We experienced very loud noise from planes flying nearby even with the window closed so opening the window to get some fresh air was not possible. As a result, we were not able to sleep. - To make matters even worst, at 11:29 pm (I took a picture), there were 2 people (delivery men/suppliers I assumed) unloading a truck very loudly. - We asked for a wake up call at 6:30 am and the wake-up call was an employee that came and knocked at our door at the established time. - Finally, the front dest tried to charge 126 Euros instead of the 88.70 euros they were supposed to charge. They claimed that somebody made a mistake and changed the rate. This was appalling. This is unacceptable and Mercure Rome Leonardo Da Vinci should be ashamed to offer this rock bottom standard of service. This was a horrible stay and ACCOR should fix this as this has negatively impacted its reputation as a solid hotel consortium.

Dear Myriam M., Thank you for taking the time to tell us about your experience at the Mercure Rome Leonardo da Vinci Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Nice hotel, close to airport

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good- bathroom is amazing, breakfast area was amazing! Zak and the breakfast crew were phenomenal Not so good- room is older style, wifi did not work at all in the room. It worked fine in the lobby and the breakfast area.

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Other web-users rate our hotel

  • 1,911 reviews 8.7/10 Location
  • 2,664 reviews 5/10 Room
  • 2,002 reviews 7.7/10 Service
  • 235 reviews 2.1/10 WiFi
  • 1,166 reviews 3.5/10 Cleanliness
  • 781 reviews 8/10 Breakfast
  • 636 reviews 4/10 Vibe
  • 484 reviews 4.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.