Novotel Viña del Mar 4 stars

Customer review rating (ALL Rating) 4.4/5 1,824 reviews

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Description

Hotel extras

  • Bilingual professional at the reception available 24 hours a day

  • Daily with or without breakfast

  • We accept children up to 16 staying with their parents

  • Pet-friendly hotel in Viña del Mar for no extra cost

  • Located in one of Chile's most famous cities

Our accommodation(s)

Hotel location

Novotel Viña del Mar

Calle 6 Norte, 745
2520000 Viña del Mar
Chile

GPS:-33.01724, -71.549827

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar

The Gourmet Bar is full of flavors, colors & aromas, perfect meeting point for a family meal, after work with friends or refreshing drinks & cocktails. Don't miss our burgers, snacks, sandwiches & pizzas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,824 reviews

TripAdvisor Rating  3.5/5  151 reviews

well located

Customer review rating 4.5/5

Andrea T. F. Business - Confirmed reviews ALL

nothing to comply

Dear Andrea, We very much appreciate your comments regarding your stay at the Novotel Viña del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel Viña del Mar

Location and cleanliness were the key factors!

Customer review rating 4.5/5

Louie L. Business - Confirmed reviews ALL

I was very happy with our stay. I brought a team with me from United States. All my guests like the hotel.

Dear Louie, We very much appreciate your comments regarding your stay at the Novotel Viña del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel Viña del Mar

Estancia agradable

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

.

Estimada Priscilla, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Viña del Mar. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Por favor tenga por seguro que tomaremos las medidas necesarias para mejorar en los aspectos que nos menciona. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Team Novotel Viña del Mar

Nothing that I missed

Customer review rating 5.0/5

Vittorio B. Couples - Confirmed reviews ALL

Well located. Excellent service We will come back!!

Dear Vittorio B. Cumsille, We very much appreciate your comments regarding your stay at the Novotel Viña del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Modarelli General Manager

Great location

Customer review rating 5.0/5

Jean D. Families - Confirmed reviews ALL

Had a wonderful stay in your hotel. The only negative is that the breakfast dining area is too small & cramped

Dear Jean D., We very much appreciate your comments regarding your stay at the Novotel Viña del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Modarelli General Manageer

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Other web-users rate our hotel

  • 784 reviews 9.3/10 Location
  • 1,414 reviews 6/10 Room
  • 1,344 reviews 7.7/10 Service
  • 30 reviews 7.9/10 WiFi
  • 824 reviews 6.8/10 Breakfast
  • 507 reviews 5.3/10 Cleanliness
  • 441 reviews 7.9/10 Amenities
  • 260 reviews 8.3/10 Vibe

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