Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 990 reviews

Mercure Hotel Amersfoort Centre - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Free WI-FI in the hotel

  • Next to Amersfoort station

  • Parking garage underneath the hotel

  • 8 meeting rooms with daylight and all amenities

Our accommodation(s)

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA AMERSFOORT
Netherlands

GPS:52.159283, 5.378778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  990 reviews

TripAdvisor Rating  4.0/5  1,019 reviews

Good stay

Customer review rating 4.5/5

Jowi M. Business - Confirmed reviews ALL

Very accommodating despite having to arrive at Amersfoort earlier than the check-in time.

Dear Jowi M., Thank you for choosing Mercure Hotel Amersfoort Centre for your recent business stay and for taking the time to share your feedback with us through the Survey. We are delighted to hear that you had a good stay with us and that we were able to accommodate your early arrival in Amersfoort. Ensuring our guests' comfort and convenience is always our top priority, and it's fantastic to know that our efforts were appreciated. We're glad to see that you rated various aspects of your stay, including arrival and check-in, accommodation, WiFi, breakfast, our team's service, check-out and departure, value for money, and cleanliness, all at 90/100. Your positive feedback motivates us to continue delivering exceptional service to all our guests. Regarding the question about recommending our brand to others, we appreciate your high rating of 9.0, indicating your satisfaction with your overall experience at Mercure Hotel Amersfoort Centre. We value your feedback and thank you for choosing to stay with us. Should your travels bring you back to Amersfoort in the future, we would be honored to welcome you again for another enjoyable stay. Warm regards, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

Business trip in relaxing atmosphere

Customer review rating 5.0/5

Robert Business - Confirmed reviews ALL

Nice hotel, neat and tidy with very good breakfast. Polite and friendly staff, not far away from main station and city center.

Dear Robert G., We very much appreciate your comments regarding your stay at the Mercure Hotel Amersfoort Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Bloemhard General Manager

Customer review rating 5.0/5

Fred P. Business - Confirmed reviews ALL

I got upgraded by the reception and promptly responded when asking for invoices. All very good!

Excellent service

Customer review rating 4.5/5

Mauricio Business - Confirmed reviews ALL

The personnel of this hotel is what makes the difference. From their amability to their smiles you feel like the centre of attention Thank you

Dear Mr. C., Thank you for taking the time to share your feedback following your recent stay at Mercure Hotel Amersfoort Centre. We are delighted to hear that you had an excellent experience with us and that our team's hospitality made a positive difference in your stay. Your kind words about the friendliness and attentiveness of our staff are truly appreciated. We strive to provide exceptional service to all our guests, and it is rewarding to know that our efforts were recognized and contributed to your overall satisfaction. We have taken note of your feedback regarding the WiFi speed, and we will certainly look into ways to enhance this aspect of our service to ensure a smoother experience for our guests. We value your loyalty as a Platinum member of the ALL - Accor Live Limitless program, and we hope to have the pleasure of welcoming you back for another memorable stay in the future. Should you have any further comments or requests, please do not hesitate to contact us directly. Warm regards, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

Nice rooms, service could improve

Customer review rating 3.5/5

Gk Business - Confirmed reviews ALL

Good breakfast and room. Front desk communications and service could be better.

Dear Mr. K., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Hotel Amersfoort Centre. We appreciate your detailed comments as they provide us with valuable insights into areas where we can improve our service. We are pleased to hear that you found our rooms comfortable and enjoyed our breakfast offerings. However, we sincerely apologize for the issues you experienced during your stay, including the misunderstanding regarding the iron and ironing board, the confusion with your room cleaning, and the condition of the towels. Please rest assured that we will address these concerns with our team to ensure that such incidents are not repeated in the future. Your feedback regarding the front desk service and housekeeping has been duly noted, and we will take immediate steps to enhance these aspects of our service. We truly value your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. Warm regards, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

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Other web-users rate our hotel

  • 702 reviews 9.2/10 Location
  • 1,235 reviews 7.5/10 Room
  • 672 reviews 6.9/10 Service
  • 27 reviews 7.1/10 WiFi
  • 549 reviews 7.8/10 Breakfast
  • 430 reviews 6.2/10 Cleanliness
  • 180 reviews 4/10 Amenities
  • 144 reviews 4.4/10 Food

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