ibis Santiago Estacion Central

Customer review rating (ALL Rating) 4.2/5 1,756 reviews

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Description

Hotel extras

  • It is located in a central and busy location

  • Bus terminal just a few minutes away

  • Easy access to bar and restaurant

  • Options with and without breakfast

  • Children up to 11 years old do not pay extra

Our accommodation(s)

Hotel location

ibis Santiago Estacion Central

Av Lib Ber O Higgins 3780, Comuna Estacion Central
SANTIAGO
Chile

GPS:-33.452641, -70.687473

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis Kitchen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,756 reviews

TripAdvisor Rating  3.5/5  2,325 reviews

UBICACION Y ATENCION

Customer review rating 5.0/5

Flor Families - Confirmed reviews ALL

GUARDIA EXCELENTE ATENCION, CORDIAL, EMPATICO

Estancia agradable

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excelente

Estimado Sr. O., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Estación Central. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerencia Hotel Ibis Estación Central

Estancia agradable

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Satisfecha

Predictable

Customer review rating 2.5/5

Jorge Business - Confirmed reviews ALL

Worst Ibis because of maintenance and poor standards

Prezado Jorge Massaki, Obrigado por nos escrever após sua estadia no ibis Santiago Estación Central. Lamentamos que o serviço prestado não tenha correspondido às suas expectativas, por isso aceite as nossas sinceras desculpas. Os hotéis Ibis querem sempre oferecer a melhor qualidade de serviço durante as suas estadias; Portanto, sua opinião é essencial para nós. Garantimos que serão tomadas as medidas necessárias para melhorar a qualidade dos serviços que nos referiu. O hotel está em processo de renovação dos móveis dos banheiros e dos quartos e agradecemos por relatar esta experiência infeliz que você teve. Gostaríamos de pedir-lhe que considere dar-nos outra oportunidade de lhe mostrar que estamos empenhados em melhorar as nossas instalações e serviços dia após dia. Mais uma vez agradecemos os seus comentários e esperamos reconquistar a sua confiança durante a sua próxima estadia. Esperamos recebê-lo em breve, por favor aceite os nossos melhores cumprimentos. Gestão Hoteleira Estação Central Ibis.

Never again

Customer review rating 0.5/5

Abc Solo - Confirmed reviews ALL

Horrifically dangerous, guarded by a heavily armed man, baricaded at night and my phone was stolen as I stepped out of the taxi...never again.

Dear, Thank you for taking the time to write to us after your stay at the ibis Santiago Estación Central. We are sorry that the service provided did not meet your expectations, so please accept our sincere apologies. Ibis hotels always want to provide the best quality of service during your stays; Therefore, your opinion is essential for us. We assure you that the necessary measures will be taken to improve the quality of the services you mentioned to us. Unfortunately, security is subject to the jurisdiction of the municipality and the work of Carabineros de Chile. However, we are working hard to improve our security systems and ensure a safer stay for our passengers. As a hotel our capabilities are within the hotel and we are working with tactical guards, but outside of this unfortunately it does not depend on us, in any case we are looking for solutions with the regional government to improve this aspect that is so relevant to us. We would like to kindly ask you to consider giving us another opportunity to show you that we are committed to improving our facilities and services day by day. Once again, we appreciate your comments and hope to regain your trust during your next stay. We hope to welcome you soon, please accept our best regards. Ibis Central Station Hotel Management.

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Other web-users rate our hotel

  • 1,068 reviews 7.3/10 Location
  • 1,525 reviews 4.3/10 Room
  • 1,495 reviews 7.2/10 Service
  • 45 reviews 5.9/10 WiFi
  • 761 reviews 3.3/10 Comfort
  • 602 reviews 4.7/10 Cleanliness
  • 591 reviews 6.4/10 Breakfast
  • 405 reviews 4.1/10 Value

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