The Sebel Palm Cove 4 stars

Customer review rating (ALL Rating) 4.6/5 626 reviews

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Description

Hotel extras

  • Located just a short stroll to the beach

  • Self contained apartments

  • 30 minutes drive from Cairns

  • Private balcony

Our accommodation(s)

Hotel location

The Sebel Palm Cove

Coral Coast Drive, Palm Cove
4879 PALM COVE
Australia

GPS:-16.740263, 145.665311

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  626 reviews

TripAdvisor Rating  4.5/5  382 reviews

Great staff, makes the holiday special

Customer review rating 5.0/5

Janena M. Couples - Confirmed reviews ALL

Perfect

Dear Janena M., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wouldn't mind posting your feedback onto the Trip Advisor site that would be amazing. Our CEO reads all comments that are posted there so this would be fantastic recognition for our team, simply click on the link below and copy and paste your feedback. http://bit.ly/3QEjxXS Or if you would prefer to use Google Reviews please click on this link https://bit.ly/3PyJQh4 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful, well presented and excellent location

Customer review rating 4.5/5

Lucille T. Friends - Confirmed reviews ALL

Staff were very friendly and assisted us the following morning after arrival as "bedroom 2" was not set up with a king bed as requested. There was one wine glass cracked which we threw away but that did not bother us as we were only 4 people. Reception was helpful and friendly. The resort was clean, a pit disappointed with the lawn area of the gardens which was always immaculate. We thought this may be due to the cyclone damages. Otherwise very happy and enjoyed our 3 night stay.

Dear Lucille, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary

Great location.

Customer review rating 4.5/5

Karen &. J. L. Families - Confirmed reviews ALL

We always enjoy our time at Sebel Palm Cove. The staff are always welcoming and whenever there is an issue it’s dealt with almost immediately. The rooms are always clean and inviting.

Dear Jeffrey, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary

Great stay !

Customer review rating 4.5/5

Guy M. Families - Confirmed reviews ALL

Lovely emotionally soaked break for the family Which was added to by the beautifully appointed rooms and attentive staff .

Dear Guy, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary

Good stay

Customer review rating 3.5/5

Lachlan Couples - Confirmed reviews ALL

Beautiful room but did have a mould smell to it and didn’t realise we don’t get a service for 8 days but other then that nice spot

Dear Bonnie C., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

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Other web-users rate our hotel

  • 144 reviews 8.7/10 Location
  • 331 reviews 8/10 Room
  • 223 reviews 8.7/10 Service
  • 5 reviews 7.1/10 WiFi
  • 126 reviews 5.3/10 Amenities
  • 115 reviews 6.8/10 Cleanliness
  • 92 reviews 6.3/10 Pool
  • 65 reviews 8.4/10 Vibe

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