Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,420 reviews

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Description

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,420 reviews

TripAdvisor Rating  4.5/5  1,525 reviews

Certificate of excellence 2023

Nice hotel

Customer review rating 3.5/5

Torben Couples - Confirmed reviews ALL

Nice rooms, crappy doors to the bathrooms. Hate the double bed sheets, prefer single person sheets/douvets. Breakfast was okay, but the scrambled eggs were very dry.

Perfect and Comfortable Stay

Customer review rating 5.0/5

Porko N. Families - Confirmed reviews ALL

It was pleasant and comfortable to stay in this premises. We enjoyed a lot being there.

Dear Porko, Please accept our sincere thanks for this kind review. It is truly heartening to hear that your experience with us was pleasant and comfortable. We take pride in our dedicated reception staff and are thrilled they contributed positively to your satisfaction. Our commitment to cleanliness and sustainability is paramount, and your recognition of these efforts is greatly appreciated. The entire team at Novotel Amsterdam Schiphol Airport strives to provide a welcoming and environmentally conscious atmosphere for our guests. Thank you once again for choosing our hotel and for the commendable score you've given us. We are delighted that you enjoyed the Dutch experience we aim to offer and look forward to your next visit. We look forward to welcoming you back on future occasions. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Well located, close to train station

Customer review rating 3.5/5

Dawn &. G. M. Couples - Confirmed reviews ALL

Experience was good except we were disappointed with the state of our bed linen. The inner duvets were all stained.

Dear Dawn, Thank you for taking the time to leave a review of your recent stay. We're delighted to hear that our proximity to the train station contributed positively to your experience. However, we sincerely regret the disappointment you faced regarding the bed linen. Please rest assured that cleanliness is of paramount importance to us, and we will look into this matter attentively. Your satisfaction is our top priority, and we genuinely hope you will consider Novotel Amsterdam Schiphol Airport for your next visit to the area. We hope that you will stay with us again in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good Stay

Customer review rating 4.5/5

R., I. Business - Confirmed reviews ALL

nice hotel, great facilities, nice restaurant with good breakfast and maybe the best: near to the office I was visiting and just some steps far the train station,

Dear R., Thank you for taking the time to review your stay. It's wonderful to hear that our location perfectly suited your needs for visiting the Schiphol offices. Proximity to transport links is indeed one of the conveniences our guests frequently appreciate. We're also delighted to learn that our commitment to sustainability has made a positive impression on you. As a Green Key Gold certified hotel, we continuously strive to be at the forefront of eco-friendly practices. Additionally, we're pleased that our facilities met your expectations. Our team takes pride in the quality of our amenities and services, including our Gourmet Bar Restaurant. We're glad that you enjoyed the breakfast options available, which are part of our effort to provide a varied and satisfying dining experience. Thank you for acknowledging the efforts we put into making our guests' stays enjoyable. It is feedback like yours that motivates us to keep enhancing our services. We hope that you will return on another occasion. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Grrreat Staff and Amazing Property

Customer review rating 4.0/5

Deepika P. P. Families - Confirmed reviews ALL

Except for the Breakfast .. The experience was reallly good

Dear Deepika, Thank you for this review of your recent stay. We are delighted to hear that you found our staff amiable and our property impressive, reflecting the high standards we strive to uphold at Novotel Amsterdam Schiphol Airport. We do, however, regret to hear that our breakfast options did not meet your expectations. We are continuously working on enhancing our culinary offerings to provide a diverse and satisfying experience. The temperature of our coffee is usually monitored closely; your remark has been noted for immediate attention to ensure our beverages are served at the appropriate heat. Regarding the room upgrade, we aim to offer superior comfort and value, and we're sorry to hear that it did not match your expectations. We appreciate your comments on the housekeeping services and will look closely at ways to enhance our guest experience. We understand that efficient luggage assistance and service levels significantly contribute to a smooth and enjoyable stay. Please accept our apologies if we fell short in these areas. Your feedback is instrumental in guiding our improvements. Lastly, we appreciate your comments regarding the dining experience. The quality of food and the value it represents are of utmost importance, and we will address your concerns with our culinary team. Thank you again for your feedback. We hope to see you again in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

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Other web-users rate our hotel

  • 1,373 reviews 8.6/10 Location
  • 1,763 reviews 7.4/10 Room
  • 1,801 reviews 7.4/10 Service
  • 30 reviews 7.8/10 WiFi
  • 859 reviews 8.4/10 Breakfast
  • 791 reviews 7.1/10 Cleanliness
  • 461 reviews 9.5/10 Vibe
  • 415 reviews 8.3/10 Amenities

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