Pullman Kuching 5 stars

Customer review rating (ALL Rating) 4.1/5 2,929 reviews

Best price
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Pullman Kuching - Image 1
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Interhill Place, No. 1A, Jalan Mathies, 93100 KUCHING, Sarawak, Malaysia

Description

Hotel extras

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

Our accommodation(s)

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Hotel location

Pullman Kuching

Interhill Place, No. 1A, Jalan Mathies
93100 KUCHING, Sarawak
Malaysia

GPS:1.555939, 110.351122

Telephone
Fax +60 82-222 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,929 reviews

TripAdvisor Rating  4.0/5  2,648 reviews

Certificate of excellence 2024

Good size room

Customer review rating 3.5/5

Lydia Friends - Confirmed reviews ALL

We were very thankful hotel allowed our early check in. When we went into the room and opened the cupboard, there were used towels and a stained bed cloth (the decorative cloth at the end of the bed), frankly this was quite a shock.

Awesome service from Pullman Kuching Team

Customer review rating 5.0/5

Alex T. Friends - Confirmed reviews ALL

Pullman Kuching is well located, walking distance to various authentic local food places along Padungan. Street. More importantly, the service team from the reception and executive lounge always provide excellence service and goes to extra miles all the time. Probably , it is also the DNA of Sarawak culture - friendly and humble attitude. Pullman is always my default 'home' whenever i travel to Kuching. Kudos again to the Pullman Kuching and looking forward for another great stay next month in Kuching. Alex T.

Dear Mr Alex T. King Hee, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. We are thrilled that the team had made your stay a memorable one. Thank you for your kind words about our service team, especially Michelle and the team at the Executive Lounge, as well as the reception staff and manager. They strive to provide excellence and go the extra mile to ensure your stay is comfortable. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back at Pullman Kuching soon. Sincerely, Pullman Kuching

good service, thank you for room upgrade, convenient location.

Customer review rating 4.5/5

Evitawang Families - Confirmed reviews ALL

we enjoy our stay very much, thank you for the kind welcome and service within our stay period. good location and good view. thank you for the free room upgrade and welcome drinks are very good.

Dear Ms Eny Norvita H., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. We are thrilled to learn that your overall stay was an enjoyable one. We are delighted that you felt welcomed and well taken care of during your time with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Pullman Kuching

Well located but toilet reeks of sewage

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Sewage smell coming out of the toilet. I have asked the staff to fix this problem but unfortunately they failed. No alternative room was offered. Plus, water pressure was very weak.

Great improvement as compared to last year

Customer review rating 4.5/5

L. K. S. Business - Confirmed reviews ALL

Warm welcome and great check in process. Room condition has improved. This is a much better experience as compared to my previous stay (sometimes last year), in that stay, your staffs are helpless and even rude, give us a very bad experience. Good to see such improvement on this stay, good job.

Dear Mr L. King S., We are thrilled to hear about your positive experience with us, starting from the warm welcome and smooth check-in process. It is music to our ears to know that you noticed improvements in the room conditions since your last stay, and we are pleased to have exceeded your expectations this time around. We deeply apologize for any previous instances where our staff fell short of providing the level of service we strive for. We take your feedback seriously and have worked diligently to address any areas needing improvement. Thank you for acknowledging the positive changes, and we appreciate your recognition of our efforts. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service during future visits. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Pullman Kuching

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Other web-users rate our hotel

  • 1,169 reviews 8.8/10 Location
  • 2,488 reviews 6.8/10 Room
  • 1,897 reviews 6.9/10 Service
  • 111 reviews 4/10 WiFi
  • 1,129 reviews 8/10 Comfort
  • 1,103 reviews 4.9/10 Cleanliness
  • 611 reviews 6.6/10 Breakfast
  • 10 reviews 9.3/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.