Pullman ZamZam Makkah 5 stars

Customer review rating (ALL Rating) 3.8/5 2,703 reviews

Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
Pullman ZamZam Makkah - Image 3
Pullman ZamZam Makkah - Image 4

Description

Hotel extras

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,703 reviews

TripAdvisor Rating  4.0/5  3,017 reviews

Certificate of excellence 2023

best restaurant in pullman zam zam

TripAdvisor rating 5.0/5

Safari35367426513 Families - TripAdvisor review

We stayed at the Pullman Zam Zam and had breakfast on a daily basis. The owner Abdulrahman Shakeel. The manager provides outstanding service and the food was spectacular. We as a family would highly recommend. There is also a wide variety of options and the egg station is very good l.

Thankyou very much chef mohy

TripAdvisor rating 5.0/5

Shaker S Friends getaway - TripAdvisor review

Zamzam parliament Hotel.Mecca.isvery excellent for performing Umrah.The place is very suitable and the service is excellent Thank God.we enjoyed our stay at zamzam Pullman .mecca.lthank che Muhammad mohy Ali for his efforts with us the beautiful smile.and Ali.Al.malukiyah.the world class.lthank the kitchen staff for serving the guests ofGod thank you Zamzam .parliament of mecca,

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Mr Aamir - Housekeeping

TripAdvisor rating 5.0/5

Climber30635906915 TripAdvisor review

Mr. Aamir from Housekeeping has been very supportive and helpful. People like him make our stay comfortable and pleasant. Overall experience in Pullman Zamzam has been nice. Front office staff are very humble and informative. Kudos to the team

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Wonder ful Lobby lounge Resturant ......................................................................................

TripAdvisor rating 5.0/5

khalidmL2956UT Families - TripAdvisor review

Pullman zam zam breakfast is very good in Lobby lounge Resturant and very Good services Mr Ashraf manger Resturant and Muhmmad Ibad ur Rehman And farooq is so good services ............................................thank you All manegement team of Pullman Zam Zam Lounge Resturant team

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

very poor rooms - in state of disrepair

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Hotel is in great location and big rooms but I have been coming for around 15 years and I dont think carpets, furniture and decor have been changed in all this time - very poor quality - one of worst I have seen

Dear Mr. Valued Guest As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. We will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa SENDI Guest Experience Manger Mu…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,100 reviews 9.4/10 Location
  • 4,964 reviews 3.9/10 Room
  • 8,805 reviews 8/10 Service
  • 253 reviews 1.7/10 WiFi
  • 2,163 reviews 3.1/10 Cleanliness
  • 1,914 reviews 2.7/10 Vibe
  • 1,430 reviews 3.1/10 Comfort
  • 1,220 reviews 2.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Makkah